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Scam?

I just received a call from an "Unknown Caller" claiming to be from Comcast/Xfinity. They asked for my name and I never confirmed it was me. He then states that they discovered that someone has been tampering with my firewall and asked if someone has been trying it. I then asked him what account the

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15.2K

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Metv not working

Why is Metv not working? Champaign, llinois

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23.2K

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Where is my password for my Xfinity cable/modem router?

I'm trying to log into my Xfinity cable modem/router (I want to see what wireless channels it's using), but I don't have a password for it. Where do I find the password? There's a password printed on the side of the router, but that's just for the wireless access. Thanks.

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1.1K

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XFi Pod

I can’t even begin to activate my XFi Pods because it’s not listed under Devices. Camera, Router etc. are listed. I own my Gateway, it’s not in bridge mode & the 2.4/5 have the same credentials so it’s only showing as one.

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339

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what is the minimum download speed !!!BASED ON MY PLAN!!!

I fully understand that speeds can vary due to type of modem, Internet traffic, yada yada yada. My question has nothing to do with the actual service to my home.   Please keep this in mind as you respond. Thank you ahead of time, saving us all time and trouble. I would like to know what is

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2.6K

6

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Free Peacock

Why am I reading an online news article claiming Xfinity is taking away customers free access to Peacock premium? This had better not be true! Xfinity charges a small fortune for their services and this small perk was the absolute least they could do for us loyal customers!

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1.4K

10

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Canceling Internet Service After Paying the Bill

Hello, I am a little confused about how the service period and service cancellation work and was wondering if someone could help me with it My internet service period is from the 20th to the 19th of next month, and I pay my bills on the 6th. I am planning on moving out of my current house on the 1

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79

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how to turn off the voice that reads what is showing in the guide

We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide.  We want to turn that feature off.  How do we do that?

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9.1K

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Correct WiFi password not being recognized?

We have been unable to connect to wifi and every time we try to reconnect it says our password is incorrect. No one has changed the password, I can see that on our account it is the same. We have restarted the gateway, we unplugged it for a few minutes, we tried using the original password on the bo

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22.2K

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Direct messages

How do i get access to Direct messages

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2.5K

2

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Has anyone been able to apply with Xfinity for the EBB?

I keep getting error messages. I've tried calling and chatting, and they tell me the ONLY way is the Xfinity EDD step 3 button. Is my only answer to switch providers? The EBB discount is good at all my other options,  but I'd hate to have to switch. 

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11.4K

49

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ESPN+

This has been asked before but when will ESPN+ be added to the X1 box.   Disney and Comcast announced together last fall that ESPN+ and Disney+ would be added in the first quarter of 2021 which is ending next week. There is a message on the X1 box that Disney+  is coming and that we will

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5.7K

3

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Turning off AP isolation also known as client isolation

I bought a Google Nest Mini. It says I need to shut off AP isolation or customer isolation in order to connect this newly purchased device.  Please help me figure how to achieve this on my modem! I went to settings but nothing matched!

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5.2K

1

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Vudu fandango screen

My cable tv keeps getting interrupted by the VUDU FANDANGO screen (pops up every 10 seconds) and then goes to a black screen. How so I get this to stop?  It has been happening continually since I started the tv and cable box this morning

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9.6K

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COMCAST E-MAIL SERVER DOWN - ALL 2024 AND HALF OF 2023 EMAILS DISAPPEARED

When I looked at my phone this morning it showed 20+ emails. A half hour later when I went to read my e-mail - they were all gone. I checked several other folders and ALL EMAILS FROM 2024 PLUS EMAILS GOING BACK TO JUNE of 2023 are GONE!!!!  I looked online and the Comcast e-mail server is down

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2.3K

38

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How Do I Upgrade to XB8?

I would like to upgrade to the XB8 to take advantage of my devices with wifi 6E. How do i request one?

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40

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Xi-6(a) vs XiOne-sc(a)

I changed my service and received another flexbox, when I already have one. The model is different though. I'm wondering if it's even worth setting up the new device and dealing with activating steps for all my streaming apps etc. I currently use the Xi-6(a) model which I received last year and they

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3.5K

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Access not Authorized You signed in successfully, but you must be an Xfinity user to enjoy this serv

Losing my mind with the lack of service response from Comacst. Yesterday, self-installed television service without issue.  Downloaded app to set up Wifi router.  Logged in with username/password only to receive this error message:  "Access not Authorized. You signed in successfully, but you must be

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44K

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Pick up

How long does xfinity hold equipment.?

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154

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H&I Missing from 116 and 1012 in the Seattle Area

What happened to H&I? I was watching it last night and this morning both channels are broadcasting a Spanish station.  Did it move, or was it removed?  This is one of my primary stations.

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5.7K

57

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