Official

Accepted

Unanswered

Advanced Filters

Search Results (429.3K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Closed

Metv not working

Why is Metv not working? Champaign, llinois

Question

25.9K

21

Accepted Solution

Official Solution

Closed

Upload file to post

I can't upload my attachments for my post ? It doesn't ask me to choose a photo or file and when I tap to upload nothing happens . I was able to do it in past posts ?

Question

465

2

0

Accepted Solution

Official Solution

Closed

Turning off AP isolation also known as client isolation

I bought a Google Nest Mini. It says I need to shut off AP isolation or customer isolation in order to connect this newly purchased device. Please help me figure how to achieve this on my modem! I went to settings but nothing matched!

Question

9.1K

1

Accepted Solution

Official Solution

Closed

Signing in to Apple TV via Comcast's 3rd party app feature

I have subscribed to Apple TV through Comcast's recent offer and am unable to log in to Apple TV via Comcast's 3rd party app menu. It presents me with log-in screen and as I initiate that via my mobile device (I already have an Apple ID) it "loops" by indicating on my iPhone that I'm logged in but r

Question

8.6K

17

0

Accepted Solution

Official Solution

Closed

Xfinity Target Promotion Scam

I encountered a sophisticated scam where individuals impersonating Xfinity representatives contacted me. Alarmingly, they bypassed standard two-factor authentication and instead verbally confirmed my identity using readily available personal information, including my address, phone number, Xfinity a

Question

9.7K

32

Accepted Solution

Official Solution

Closed

Will my contract be automatically renewed?

Hi! I had a 24-month deal on the price for my internet plan, however, in the agreement Xfinity emailed me, it says it’s a “12 Month Term Customer Contract”. My 24-month discounted rate will end next week on 3/25, however since I’ve had service for the past 2 years, I’m wondering if Xfinity has been

Question

1.7K

2

0

Accepted Solution

Official Solution

Closed

Scam?

I just received a call from an "Unknown Caller" claiming to be from Comcast/Xfinity. They asked for my name and I never confirmed it was me. He then states that they discovered that someone has been tampering with my firewall and asked if someone has been trying it. I then asked him what account the

Question

21.9K

15

0

Accepted Solution

Official Solution

Closed

MeTv Cartoon Channel

On 06/25/2024 Metv toons channel will be launched, will Xfinity be carrying it and will it be on my account. If not then when will it be made available?

Question

18.3K

66

Accepted Solution

Official Solution

Closed

Modem restarts at least 3 times per night

It's in the title. I have dealt with this for a while and only this past week have a tried to actually address it because it's becoming very frustrating. Typically i noticed this while gaming, my internet would drop randomly for a few seconds and then pick back up. It usually happened fast enough th

Question

4.5K

9

0

Accepted Solution

Official Solution

Closed

Drop Russian TV

As the whole world has united to stop Russia from the crime against humanity, dropping Russian TV channels is a way to stop Comcast subscribers sponsoring Russian government. What is the best way to submit this request?

Question

5.3K

18

Accepted Solution

Official Solution

Closed

Apple TV app looping me back to activation screen repeatedly

Unlike all the other apps I access through Xfinity, the Apple TV app doesn't activate properly on my TV. I follow all the steps to sign into my Apple TV account, and if I go to my PC, I can see that Apple knows my TV by "name" and model. But every time I enter the code provided successfully via my c

Question

11.8K

34

Accepted Solution

Official Solution

Closed

ESPN+

This has been asked before but when will ESPN+ be added to the X1 box. Disney and Comcast announced together last fall that ESPN+ and Disney+ would be added in the first quarter of 2021 which is ending next week. There is a message on the X1 box that Disney+ is coming and that we will be notified wh

Question

7K

3

Accepted Solution

Official Solution

Closed

Voice control not working

I'm trying to help my elderly neighbor and customer service is absolutely no help. Her remote won't respond to voice commands. All other functions work, on/off volume. If we push the mic button it tells us "somethings not right, try again later". We've paired, unpaired, paired again, made two calls

Question

163K

9

Accepted Solution

Official Solution

Closed

Is there a way to mark xinity emails as READ?

The link: https://connect.xfinity.com/faq/email.html#markReadUnread shows several ways to mark an email as Unread. Even though the link title shows .........#markReadUnread I am unable to find any mention in the article about how to mark an email as "READ". Am I missing something in the article, or

Question

1.3K

1

0

Accepted Solution

Official Solution

Closed

Where is my password for my Xfinity cable/modem router?

I'm trying to log into my Xfinity cable modem/router (I want to see what wireless channels it's using), but I don't have a password for it. Where do I find the password? There's a password printed on the side of the router, but that's just for the wireless access. Thanks.

Question

3.2K

1

0

Accepted Solution

Official Solution

Closed

Free Peacock

Why am I reading an online news article claiming Xfinity is taking away customers free access to Peacock premium? This had better not be true! Xfinity charges a small fortune for their services and this small perk was the absolute least they could do for us loyal customers!

Question

2.4K

10

Accepted Solution

Official Solution

Closed

PLEASE HELP XFi is blocking my safe work website

So this is pretty insane. I’m working from home, I’ve been accessing my work website perfectly fine for the last few months, and all of a sudden last night I can longer access it in my browser. It’s saying it cannot establish a secure connection. I logged into XFi because I figured my ISP (Xfinity)

Question

15.5K

2

0

Accepted Solution

Official Solution

Closed

COMCAST E-MAIL SERVER DOWN - ALL 2024 AND HALF OF 2023 EMAILS DISAPPEARED

When I looked at my phone this morning it showed 20+ emails. A half hour later when I went to read my e-mail - they were all gone. I checked several other folders and ALL EMAILS FROM 2024 PLUS EMAILS GOING BACK TO JUNE of 2023 are GONE!!!! I looked online and the Comcast e-mail server is down but I

Question

10.8K

49

Accepted Solution

Official Solution

Closed

iPhone 13 Pro Shipping Times?

I pre-ordered an upgrade for iPhone on Friday. I know it's a bit soon but has anyone seen the 'Shipped' status update yet? Ordered a gold color w/ 256gb if that matters. Thanks!

Question

28.6K

124

Accepted Solution

Official Solution

Closed

UNSEND an Email

Previous post dated 2020 stated the UNSEND function on emails was not available in Comcast email. Considering it is now 2023, and it is standard function in other email clients, is this option available now? Thanks..

Question

1.9K

1

0

forum icon

New to the Community?

Start Here