5 Messages
Xfinity Target Promotion Scam
I encountered a sophisticated scam where individuals impersonating Xfinity representatives contacted me. Alarmingly, they bypassed standard two-factor authentication and instead verbally confirmed my identity using readily available personal information, including my address, phone number, Xfinity account number, and current account balance. They also possessed details about specific promotions on my account, including the discount amount and expiration date. The scammers attempted to lure me into a fraudulent scheme involving a purported partnership between Xfinity and Target, offering a 50% discount on internet service if I prepaid for a year using a Target gift card. When I declined, they followed up the next day with threats of account penalties.
Unfortunately, after communicating with the scammers, I did receive a text from official 615-91 (Xfinity), which asks me to provide feedback from 0 to 10. Does it mean scammers have access to Xfinity systems?
Scammers contacted me from: [Edited: "Possible scam numbers"]
Accepted Solution
XfinityRaf
Official Employee
•
792 Messages
2 months ago
Good afternoon @ninjanitz. Thank you for bringing this to our attention. When you have a moment, please head over to https://internetsecurity.xfinity.com/help/report-abuse and report it to our security team. You will also find ways to contact them if you would like to discuss things further. Please let us know how it goes.
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user_ak0hhh
1 Message
20 days ago
They also use the following number [Edited: "Possible scam numbers"] for internet deal and 1 [Edited: "Possible scam numbers"] for billing.
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rayrox222
1 Message
18 days ago
Same!!! Very elaborate scam they've got going. The biggest red flag was requiring payment with a Target debit card, and the threat I received when I called them out for not warning me payment had to be specifically made by this means I was told not agreeing to this 50% off offer for 5 years would result in a $300 penalty fee. Well I called [Edited: "Language"] on that and hung up. They never got billing information and referred me to [Edited: "Possible scam numbers"] to handle billing which I of course will not do. They do a great job impersonating Xfinity and it's a pretty compelling scam as far as scams go.
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Stdauax2287
2 Messages
6 days ago
Same scam just happened to me
[Edited: "Invalid Phone Number"] From New Jersey called with 5 years of $25/month
things that stuck out
$600 up front
no payment for 2 years
they didn’t know how much my current plan was for
but pretty good scam
waiting music
options at the beginning
tricky business
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user_04ho2w
1 Message
6 days ago
It just happed to me too. Did they deposit $70 into your account?
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user_3dfvs2
1 Message
4 days ago
The same thing just happened to me! He also knew my age, and said it was a promotion only for senior citizens. He had me login to my Xfiinity account and told me to pay my current bill. He said he was going into the system to zero out my payments for the next 2 years. I was to pay a discounted price upfront via a Target prepaid card. When I realized this was a scam and declined the 'promotion', he said my phone service would be cut off for two weeks while they reversed the promotion, and I would be charged a fee to to restore my services. He had a thick Asian accent.
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