Hello, my promotional discount is expiring soon and I would like to extend it if available or look at similar options. Thanks.

I spent about 4 1/2 hours on the phone and chat today with customer service trying to get them to delete a purchased movie in my account. It was purchased five years ago and I didn’t even realize it was still in my account. It is inappropriate for children and others in the household, and it really

I have been trying to add a 4th line to my account since May but was told I need to put pretty much the entire price of the phone down, despite having financed a phone in the past which I paid off early and never missed a single payment, I spoke with someone who told me they were able to increase my

My gateway does not seem to power up after a storm last night--I am basing that on the light itself being out no matter what outlet it is plugged in to. Would the light not being on actually indicate the device isn't powering on? The local xfinity location seemed to think so, but couldn't do anythin

I am trying to cancel my Xfinity service and I am being redirected to a call back. I want to complete cancellation process online without a call back. Let me know ho to do that.

Hello. My 2 year promo is ending this month. The new price is almost double what I was paying before. Is there any promos for existing customers? Thank you.

Hello, I have the latest Apple TV - 4K streaming box from Apple, and I have it connected to my Xfinity Wifi. I am able to download the Xfinity Streaming app, but after I enter the activation code, on the www.xfinity.com/authorize page, it logs me in for 1 second and then kicks me out. I should add t

I was just looking through my upcoming scheduled recordings on my dvr and noticed a few programs that have red dots with “recording conflict” listed next to it. If I click into the program line it just says Will not record due to a conflict. All messages are listed on the show Deadliest Catch. In ma

Hello, I've moved out and was looking through my options including cancelling my plan or transferring ownership of my account. However, I'm still under contract for 20 more months, so I'd prefer not to cancel to avoid early termination fees. Looking through other questions in these forums, it looks

I need a live person so I can comparatively see the difference between my current package 125 to upgrading to the 185 package. Also does 185 package iinclude Fandual for free ? Or do I still have to subscribe . what channels are on 185 package that are not on my current 125 package? What will be my

So the person who owns the house that I am living at has AT&T installed and active and really doesn’t want any holes drilled, would a technician need to drill holes and bury a new line or is there a way they can use one of the old cables?

I just signed up for xfinity and the equipment is being shipped to my new address before I move in, can I change my shipping address to my current one?

I already have internet with Verizon FiOS... I can't access the apps ony xfinity cable it says I need xfinity internet to use it... Do I need xfinity internet to use the apps like peacock.. netflix.. Hulu ETC...

My neighbors new wifi line is on my side of the fence into my yard and through new expensive landscaping. I did not grant any permission for this. I need the ki e buried on her side of the fence leading to the box via her property. Who can address this?

Recently I had 2 comcast email accounts stop working on my Office 2019 outlook program. it continues to ask for password even though it is correct. I have tried multiple steps suggested in numerous articles and on this community to remedy the issue however it will not connect to the server. I can co

My husband and I recently switched to Xfinity mobile. With our previous provider, we were sharing 1GB of data (for 3 years) and never used it all. We went with the same plan with Xfinity and quickly reached 50% so switched to unlimited (for both). I am now using approx. 2GB and his is using 1+GB?!?

Hi. I'm using the forum because it's the only way to get in touch with an Xfinity representative. I am one of the many affected by Hurricane Milton in Florida. I was, originally, getting an estimated restoration date of tonight but now, my friend who I live with, was told it will be October 20th, a

I started experiencing extremely slow download speeds this morning -- I'm paying for 600 Mbps and am barely getting 60 Mbps. Setup has not changed in literally years. Netgear CM1200 modem and Netgear RAX30 router (both my own). I've reset modem and router, checked coax connections, etc. The only thi

I click "Remove". I then click "Remove" again when it asks me if I'm sure I want to remove the device. The system confirms the device has been removed. However, I refresh the list and the device is still listed. This started happening in about mid July 2022. Can someone tell me when this issue may b

Can someone help me with this inappropriate charge? I had connection issue a few days ago so I went to xfinity online chat for solutions. The agent urged me to get a technician visit as their system suggested. I accepted and the techinican came the second, running test on my modem, router and even m