1 Message
Neighbors cable line on my property
My neighbors new wifi line is on my side of the fence into my yard and through new expensive landscaping. I did not grant any permission for this. I need the ki e buried on her side of the fence leading to the box via her property. Who can address this?
Official Solution
XfinityAirelle
Official Employee
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2.1K Messages
18 days ago
@user_aca3ka Thank you for working with us! You initially reached out to us for a wiring concern on your property. We were able to get a ticket opened, and a tech scheduled to get the issue resolved. In the event that you need assistance in the future, please author a new post. We hope you have a great day and take care.
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XfinityAlfonso
Official Employee
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1.2K Messages
1 month ago
Hello user_aca3ka we'd love to assist in keeping your property as pristine as possible. There are certain considerations with drop buries, but we want to get this resolved for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.
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