Promo Ending

Good afternoon @user_x6k8ra, and thank you for reaching out on our Community Forums with your pricing concerns, we appreciate it. I know how stressful bill increases can be especially after the holidays! We'd be happy to review new promotions with you to see how we can help keep your bill down. To get started, can you please send us a Direct Message with your first and last name along with the service address on the account?

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it