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Internet drops multiple times between the hours of 11am est. and 4pm est.
My internet is only going down from about 11am est to about 4pm est multple times a day anywhere from 7 to 15 times . The router will reset and takes about 2 minutes for the internet to be restored. The router has been replaced and lines tested. Xfinity has been out and replaced my modem with
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Your Home Network
Yes on those platforms the 2.4 and 5 GHz WiFi channel settings do not appear as options because "they are being managed automatically". On the actual router settings accessed via the browser the Wifi mode is greyed out because again "being managed a
How do I edit the Wifi Mode (2.4 and 5 GHz Wifi channel settings) rather than automatic
"If you don't see the 2.4 and 5 GHz WiFi channel settings (i.e., WiFi Mode, Channel Selection and Channel Mode), it means that these settings are being managed automatically to help optimize your home network and provide the best performance possible." "Wi-Fi Mode, Security Mode, Channel Selectio
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@irarichardsmith Hi, All my cell phones are smartphones and do have Wifi calling. I've not enabled it, but I certainly can. I assume the signal goes from my phone, to the Wifi router (gateway in this case) and then out over my ISP
Ooma and the XB7 (Arris TG4482A) Gateway
I've got a home in the woods where mobile cell service is inadequate. I have to walk up the street or drive a mile away to get a decent signal. The home does have Xfinity service that includes the XB7 (Arris TG4482A) gateway, and two X1 TV boxes. Wifi signal within the home is fine, and I
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You likely aren't actually connected to it then. How did you get to the admin interface on it before to enter the WiFi SSID name? A different local IP address like http://192.168.1.1 or http://192.168.0.1 ?? Factory default should
Unsecured network with WiFi
I changed the network name and password for finity app. However, when I connect to WiFi on my iPhone, it doesn't ask for a password and shows up as an unsecured network. It looks like free WiFi and there is no lock mark. How can I require a password to connect to WiFi? Also, when I connect to WiFi,
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user_wr2a38 Thanks for reaching out! We all know how important it is to have a strong WiFi signal in the home. We have a great Community knowlege base that may help! Please take a look at this post: How To Troubleshoot Your Home WiFi Network with XFI
wifi drop since modem upgrade
Deeply regretting upgrading the modem at the moment. Wifi keeps dropping on my laptop and nothing seems to fix it. Can't talk to anyone at xfinity and the chat assistant keeps circulating through the same 5 steps without any resolution. The wifi destroyed one of my work zoom sessions and I have one
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If you are using your own router to broadcast the WiFi network you do want to connect to, putting the gateway into bridge mode will only allow for the network that is broadcasting from the router of your choosing and will stop the WiFi network from a
wifi not disabled
I have followed the steps from https://www.xfinity.com/support/articles/hide-disable-in-home-wifi to disable my home wifi. However after some amount of time (haven't measured it) the wifi becomes enabled again. How can I keep the wifi disabled?
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@griha_amrut wrote: ... Netgear Nighthawk AC1900 ...Unfortunately, Netgear makes a passel of devices that are sometimes referred to only as "Netgear Nighthawk AC1900". The actual model number is necessary to suss out which device is under discussion:
Netgear Nighthawk AC1900 Cable Modem Router compatible?
I had thought I'd checked compatible devices on Xfinity's website before ordering a router of my own, but I am now not see it in the list of compatible devices even though it says on the box it is compatible with Xfinity. Is Netgear Nighthawk AC1900 Wifi Cable Modem Router compatible with Xfinity in
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Xfinity Storm Ready WiFi will not activate using any method. Why isn’t this solved by now
I’ve tried all Xfinitys activation methods and their troubleshooting methods. Nothing is working. Will someone please tell me how to activate this device without posting the same instructions the Xfinity app uses.
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Your Home Network
@XfinityRobertA - I'm struggling to understand what you want me to do here, it appears to be two different thoughts. I can see some 30+ wifi options using the visible wifi icon on the computer, xfinity is not one of them
Can't connect to hotspot via laptop
I am working in a temporary office and have been using my home xfinity account to use the public xfinity hotspot. My phone can see the hotspot though my laptop isn't. Xfinity is a known wifi network on the laptop - Lenovo Thinkpad. Appreciate additional help!
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I understand that, but these channels were available yesterday and it’s saying I have to connect to my home WiFi to stream them. I should already be connected to my home WiFi for this app, since I did’t disconnect it since yesterday.
Xfinity stream app
I did an update for this app last night and now it won’t let me stream any stations. It keeps saying I have to use my home internet or it just doesn’t have the option to stream live
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@XfinityJimmy Thank you for the info. Apparently I have an XB7 model and thus I CANNOT separate 2.4 and 5Ghz wifi anymore. This is ridiculous, how can Xfinity decide how I want my home wifi configured? Do you know how much problem this configuration
5Ghz wifi disappeared
I moved to a new home last month and transferred my service here. I got the XFi Gateway, it should be dual band, but the 5Ghz Wifi is not showing up anymore. No matter how I configure the network settings in Xifinty app (setting 5Ghz wifi name, password, enable/disable, broadcast wifi name, restart
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Solid blue light on router
During a storm yesterday, my wifi stopped working. I've tried unplugging it and resetting it but it still doesn't work and it still has the solid blue light. It doesn't show up when searching for wifi or plugging into it with a wire.
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Your Home Network
@user_oqk17f What cell phone do you have by chance? Is it a Samsung S22? In the meantime, if you have WiFi at work you can enable WiFi calling. That way you can receive and make calls as well as text messages.
No cell phone mobile data at place of work
When I am outside of the building I get 1 bar, inside I get a message "emergency calls only" and can't browse the internet. After spending way too much time on the phone with Xfinity customer service, many lunch breaks wasted day after day this is still not fixed. They were supposed to do som
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Hello @FerruzAXP we know that it can be frustrating to not get assistance with your concerns, our community is here to support you! Can you please go into more detail on what issues you are having with trying to redeem Peacock Premium? Have you alrea
Peacock Subscription Activations
**UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating their Peacock Premium plan. Peacock and their technology partner have implemented a fix and you should now be able to activate your subscription. Please try again and thank you for your patience. For
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Same problem. Android email app. Last sync Nov 7 @ 12:36 AM MST. Rebooted phone. Both WIFI and VERIZON networks fail. Outlook on my PC works. Android Chrome browser via WIFI to xfinity.com email works. Android Email app last update
SMTP and IMAP server not found
My Android email app using SMTP and IMAP, last synced on November 7th at 2:45 ( EST). Yes I can access my email via web browser. I can also set up a GMAIL account using my comcast.net email and PW. On the default Samsung email app ( I've used regularly for several years), it can't
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@ComcastCaitlin After going into airplane mode I turn wifi back on. After that I can go to google chrome and browse the web and receive emails, that proves I have a wifi connection but can not send text.
As of today I can't send SMS text messages in airplane mode
Sending SMS text in airplane mode has always worked when connected to wifi. but starting today I get error "Can't Send Message. Turn Off Airplane Node". What's going on?
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Many thanks for this. The only thing that has worked, except for turning of WiFi every time I leave the house. Edit: Unfortunately, after further checking, this is not working for me. I still have to turn off WiFi when I leave the house.
Cannot stop phone from auto-reconnecting the XFINITY wifi hotspots.
I cannot stop my phone from connecting to XFINITY wifi networks. The option to disable auto-reconnect is gone, and disabling the Hotspot 2.0 setting does not help either. "Go to Settings > Connections > WiFi > Advanced2. Toggle Auto-Connect to XFINITY WiFi to off" Does not work because this optio
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XB7's 802.11ax/Wi-Fi 6 functionalities?
Hi,I just recieved an XB7 and noticed that it seems the ax/Wi-Fi 6 functionality isn't available. I ran some tests using the app/Xfinity XFi webpage on a desktop, and the admin tool on a desktop. First, under View Network Details > See Network > Advanced Settings > 2.4 and 5 GHz WiFi, I changed th
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Your Home Network
Hey @user_e011xb, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the connectivity issues with the NOW WiFi Pass. I do apologize, but we do not ha
Xfinity NOW
I have purchased the xfinity now $10 internet for my devices. I pay a total of $20 a month for it because I have 3 devices. Now it never wants to connect to xfinity even though I paid for it.
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Does recording live tv channels use WIFI data? Can it cause overages on my WIFI data plan? Note: This comment was created from a merged conversation originally titled Question about WIFI
user_396pw9
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3 months ago
to the conversation:
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WIFI
Does recording live TV channels on a smart TV use my WIFI data?
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