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NBC HD channels pixelating
Over the last week, while watching the Olympics, both NBC HD channels have heavy pixelation, to the point of a pop-up notification stating that the channel needs to reset or cannot be viewed at this time, this also happens when we watch recordings, too... This is terribly frustrating while trying to
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Channels and Programming
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How to set guide to only show channels I can watch
Is there a way to set the display guide to only show channels I am subscribed to without doing it manually? And do NOT tell me to set the guide to "free to me". I have tried this, and, as many others have stated, this does not work. It still shows many channels that I am not subscribed to. It also l
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X1
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Pluto tv is too slow
Pluto tv on X1 is too slow to watch. I can watch it on a tv with roku an on a tv with Google tv. Pluto works fine on both of these. But does not work properly through the X1 set top box. Typical of xfinity.
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X1
No Live TV - Only TO GO Channels
As of last Friday I have only been able to stream the TO GO channels at my home. I spent two hours chatting with 3 different agents. I got no help whatsoever. No one understood the problem. I deleted, reinstalled the app, started and restarted my modem, etc. The following day I went to the xfinity s
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Xfinity Stream Website
tv set up
Everything is plugged in but can't get the tv to turn on so i can set up the remote
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X1
Last watched for me on my 2 TCL Roku TV's is not updating, I put a channel on and go to last watched and it's there but when I change to another channel and go back to last watched it's gone. Last watched is not moving the oldest channel off the lis
Last watched list does not update
I use Xfinity Stream on 6 smart TV's, each with its own Roku Ultra. About a week ago, I started to encounter problems with the Last Watched function. When the list contains 10 channels, it essentially becomes locked. If I switch to a channel not included in the list, the new channel (call it channel
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recording on Starz
I added a Starz subscription to my lineup on June 15, 2023 and I have access to the channel. However, I am being blocked from recording a program on Starz. Message said "not allowed to record because you are not a subscriber." Xfinity tech kept saying it was my DVR but my DVR is working fine on all
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Channels and Programming
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tv box not working
Hello Xfinity. I have been a Comcast (Xfinity) customer for three decades. Currently, I have a "legacy" (circa 2012) Comcast TV box. Despite attempts at rebooting, unplugging, securing cables, securing power source, running ""Auto" program, ensuring HDMI 1 connection, pressing the "reset" button for
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Non-X1 Service
Xfinity tv
Hello, I currently have xfinity prepaid now internet, would I be able to order xfinity tv and use the xfinity stream app to watch the content instead of renting a cable box?
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Customer Service
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Change language on movies on AMC from Spanish to nglish.
Unable to change language on AMC channel on my one TV from Spanish to English. The language problem is only during the movie and not during commericals. How do I correct the problem?
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Channels and Programming
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Cancel TV service, but keep internet
How to cancel TV service, but keep internet with current promotions.
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Customer Service
Update- overnight, xfinity rebooted the internet router and fixed the broadband speed. The Samsung TV Xfinity app also updated overnight, which led to showing again the live-tv channel lineup. So, things are working again. The technician shared with
My Stream Beta are presenting Error: TVAPP-00500 and no longer channels available.
My Stream Beta are presenting Error: TVAPP-00500 and no longer channels available, Can you solve this ? I lost my TV channels!! In addition, the TV still works for others app such as Youtube, Samsung TV... Thanks,
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So, you are asking me as an end-user to adjust my tv set for every channel that is displayed incorrectly.I shouldn't, as an end user, have to adjust my settings for different channels.All the HD channels are correct. When I tune to an SD channel (In
Incorrect Aspect Ratio on many channels
Hello, I have notice many channels are not displaying the correct aspect ratio. I am in the Miami, FL market and watching on an X1 box. I understand not all channels are HD, but when tuning to, for example, 1810, the movie is squeezed horizontally with two black bars above and below it. My 16x9 scre
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USA network record function different than other channels?
Went to record The Open on USA network, it defaults to 1 hour (not the customary record program)! Had to manually enter the number of hours to record. Never seen this before in the record function. What gives? Why doesn’t USA channel allow you to choose the program (no matter how long it short it is
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Channels and Programming
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X1 clicking/chirping sound between channel/program changes
My X1 started random clicking popping noises when changing channels or switching between saved programs. It hasn't always done this. I suspect this feature came with an update somewhere along the line. Over restarted, powered off TV & X1 but it persists. Anyone's notice this? Here are a couple examp
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X1
Hi: I really like AXS TV and have watched at my friends houses on Verizon, channel 569 in Montgomery County, Maryland Unfortunately, so far I can't get AXS TV on my xfinity service in Montgomery County. Maybe I have been looking in t
How do I get AXS
When I look at my list of channels it shows AXS. But if I tune to that channel it says I need to subscibe - why?
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NeilS Same issue here. Several channels in my package and available on X1 TV box are not authorized to stream on the Xfinity app nor the channel app itself (e.g. Fox News).
Fox News not working on stream
Stream is the worst app. I can't watch Fox News on stream and I'm unable to login to the Fox News app with an Xfinity login. This is rediculous. Why do I have to pay full price if they won't fix this?
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Error tv app-00287
The Xfinity dream app is not working on mine or my kids Roku tv it keeps popping up an error tvapp-00287 and will not work. It’s been like this for three days and it needs to be fixed I pay too much Money for us not to be able to watch tv in our own rooms smh I’ve literally done everything to resolv
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Xfinity Stream Website
My account states there is no TV line-up for my address in Puyallup. Give me a break! Would have been nice to know if channel 72 has been moved or removed.
user_hislqc
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1 year ago
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Why am i seeing spanish on channel 72
Why is my tv line up channels changed
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