silvergoat26's profile

New Poster

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1 Message

Sun, Jan 24, 2021 9:00 AM

Change language on movies on AMC from Spanish to nglish.

Unable to change language on AMC channel on my one TV from Spanish to English.  The language problem is only during the movie and not during commericals.  How do I correct the problem?

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ComcastGabe

Official Employee

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142 Messages

2 m ago

Hi, @silvergoat26! Thanks for reaching out to Comcast for help with changing the language on your set-top box over our forums page! We appreciate you for patiently waiting for a response. I definitely understand how important it is to be able to enjoy your favorite shows in the correct language. Let’s get that fixed! Can you tell me if you verified the default audio track setting on the guide?

 

For TV Boxes:

  1. Go to the Main Menu.
  2. Select Setup.
  3. Select Audio Setup.
  4. Set the Default Audio Track to the desired language.

For TV Adapters with an on-screen guide:

  1. Press the INFO button.
  2. Highlight Setup and press 5 or ENTER.
  3. Highlight Audio Setup.
  4. Select the desired language.

 

Here is also a great [link](https://www.xfinity.com/support/articles/troubleshooting-audio-issues-with-xfinity-tv?INTCMP=ILC:XA:GEN:GEN5bfebd84b5e3a) for more details. Please let me know if this helps.

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