Regular Visitor
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4 Messages
tv set up
Everything is plugged in but can't get the tv to turn on so i can set up the remote
Regular Visitor
•
4 Messages
Everything is plugged in but can't get the tv to turn on so i can set up the remote
user_xldu7p
17 Messages
25 days ago
Did you try the power button on the TV? Is it plugged into power? Did you try turning it on with the TV remote? The TV has to be on BEFORE you try to program your cable box.
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XfinityRichard
Official Employee
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1.7K Messages
24 days ago
Hi there. @hamphol I'm very sorry for the trouble you are having. Since it's been a few days since you last posted, do you still need assistance, if so please don't hesitate to reach back out so we can assist you further.-Richard
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