U

Visitor

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1 Message

Thursday, July 20th, 2023 11:44 PM

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USA network record function different than other channels?

Went to record The Open on USA network, it defaults to 1 hour (not the customary record program)! Had to manually enter the number of hours to record. Never seen this before in the record function. What gives? Why doesn’t USA channel allow you to choose the program (no matter how long it short it is)? 

Official Employee

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812 Messages

1 year ago

@user_9040e7, thank you for taking the time to reach out to us here in the Digital Care team. You have reached the Xfinity experts who can certainly assist you with your recording related questions and concerns. When you change the channel and click the record option the exact same way are you seeing a different process for a different program?

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