OK a couple weeks ago I posted in here that I could not get my XiD-C's (I have 2) to talk to the X1 DVR. Someone very kind @CCAndrew helped me troubleshoot that. The XiD-C in one room actually worked perfectly for about an hour and a half. Since then the XiD-C will not get Live TV (Won't Acquire a t

What is Xfinity doing about the latest data leak? So far, I know my email address and name has been compromised from xfinity but have not received an email from xfinity regarding the incident. I am getting dozens of spam emails. I have an email account set up specifically for xfinity so there is no

I was attempting to downgrade my plan through chat tonight and was offered a plan with internet and mobile. After accepting, I was sent a secure link to enter my SSN and DOB. After I entered this info, I got disconnected from the chat. Why was I being inquired about my SSN and DOB? Is this truly sec

I'm currently having signal issues where my (non-X1/Cablecard) TV is completely out, but I still have Internet (barely as power is - 13 dBMV and SNR is 31). I can watch like TV is I use the Stream app (I.e. IPTV) on my iPad or the Roku app so IPTV works for me. I spoke to a neighbor a block over and

@EG So I was browsing through my settings in admin tool, and there is something called Local IP network, under that it says IPV6 Address Assignment and stateful is selected. I honestly do not know what it means but I remember in the old days, like few routers ago that setting was set to stateless. S

I’m getting many old recordings of Law and Order from 2013 on BBC America. My program says only New and from NBC. I got 6 on one night. It is annoying.

I'm having a problem sending emails containing links to Google Sites. I've tried to narrow down the problem in a number of ways. The problem occurs when I'm sending the email from a client app (not the xfinity web site) using a comcast.net account. I've seen it happen with both Apple Mail (on Mac an

I have had very limited WIFI coverage since I have subscribed to Xfinity. I have thrown good money after bad trying to improve the coverage. I have purchased a couple of devices that were supposed to increase my coverage. Among those was the 3 pod set narrated by Xfinity several years ago. They were

The new plan I want to choose says: $60.00/mo for 24 months, then regular rates apply (currently $90.00 per month) It also says: You will receive a $30 monthly multi-product discount for 24 months if you activate a new Xfinity Mobile line within 90 days of your order. Will those additional $30 reduc

Hello -- I have auto-payed all my bills to comcast every month, but suddenly have a balance of about $36 that I recently began getting overdue notices for. I need someone to check my record and clear up where these charges came from.

I have experienced this over and over again in the past 30 days. The picture freezes for about 30-60 seconds and then starts back up. This happens on multiple occasions and channels. Sometimes it just gets a picture distorted instead of freezing. Why is this happening and is anyone else experiencing

This is my second time posting and I still have not received my package with the equipment I need for my internet plan. It was supposed to be delivered on May 3rd this year and it is now May 16th. I checked the tracking, and it has been stuck on delayed since May 2nd. There have been no updates from

It's it just me or is slamming your private parts in a car door less painful than trying to resolve anything with Xfinity support? This AI Xfinity assistant app makes me want to smash my phone and every single electronic appliance in the house. The only reason i have Internet is to play Xbox. Thinki

Hello Comcast: Is it possible to transfer a DVRed program from one Comcast/Xfinity account to another if both accounts have "cloud DVR service?" example; brotherA lives with brotherB and DVRs a program which he likes on brother B's account. brotherA then moves in with wifeC who has her own account w

Hi there- just got a new cheap 55" Insignia fire tv and a new Xi6 4k cable box installed. Here's the problem: If I PRESS A and go to REMOTE SETUP it finds an Insignia fire tv which is nice, and the volume works on the tv, however, the TV INPUT BUTTON DOES NOT WORK (this is not good!) so, i CLICKED "

Can I use my X1 box to access my Netflix account? That is a separate Netflix account, not connected with Comcast for management and payment.

I have a Motorola MB8600 modem and am getting frequent internet disconnections (varies between few times/day and once every two days)*, only able to be temporarily solved with restarting the modem. Each restart also takes between 20-30 minutes, almost entirely establishing the upload connection. Eve

I moved last weekend and in advance let Xfinity know my new address. Address is correct on my account. I have 2 Apple TV’s. Different versions. And neither of them work for Xfinity stream at the new house. I have the same router Same Wi-Fi name I have deleted the Xfinity stream app. And rebooted rou

My itemized bill charged me $100 for professional installment. I was provided the equipment and I did the installation myself. Not once was this ever mentioned with the sales associate on the phone or in person when I went to pick up the equipment, I have been hung up on customer service, and this i

We recently moved back to an area with Xfinity and started service back up, but we no longer have access to all of our purchased content. We had access to all of it for the almost year we were out of the area but no longer. Please help in merging accounts.