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user_31e419
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Visitor

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4 Messages

Saturday, March 12th, 2022 1:33 AM

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Is activating a new Xfinity Mobile line within 90 days required?

The new plan I want to choose says:

$60.00/mo for 24 months, then regular rates apply (currently $90.00 per month)

It also says:

You will receive a $30 monthly multi-product discount for 24 months if you activate a new Xfinity Mobile line within 90 days of your order.

Will those additional $30 reduce my total bill to $30/mo or is the activation required to get the $60/mo  and without activation I would fall back to $90/mo?

Question

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Updated 

3 years ago

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Accepted Solution

user_31e419

Visitor

 • 

4 Messages

3 years ago

Hi,

not sure how to post a screenshot here, but here is the text from the page:

Monthly Charges

Your Xfinity Plan
Superfast
Internet
$60.00/mo
Internet Superfast | Download speeds up to 600 Mbps; Upload speeds up to 20 Mbps
$60.00/mo for 24 months, then regular rates apply (currently $90.00 per month)
The offer is subject to the terms of your 12-month term contract.
$110 Early Termination Fee applies.
Your pricing includes a $10 monthly discount for enrolling in Paperless Billing and Automatic Payments.
You will receive a $30 monthly multi-product discount for 24 months if you activate a new Xfinity Mobile line within 90 days of your order.
Minimum Term Contract
Included
Xfinity Mobile Discount Eligibility
Included
Superfast
Included
Equipment & Services
Customer Owned Equipment
$0.00/mo
Discounts
automatic payments and paperless billing discount
-$10.00/mo
* Estimated Monthly Bill: $50.00/mo

See Pricing Details

Order Summary

estimated monthly bill
$50.00/mo

5

0

XfinityMarcos

Official Employee

 • 

2.3K Messages

@user_31e419, thanks for finding a workaround and posting those plan details. In order to get that additional $30 discount, you would need to add an Xfinity Mobile line within 90-days. Were you interested in getting a quote or adding that line of business? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

user_31e419

Visitor

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4 Messages

Hi, the question was more. Would that additional $30 bring down the cost to $30 or are the additional $30 already part of the calculation and if I do not add a line I have to pay $90 instead of $60?

So what would be my price without adding a line? $60 or $90?

3 years ago

0

XfinityAirelle

Official Employee

 • 

2.5K Messages

It looks like it is already applied, so if you do not activate the line within 90 days, you will be charged $90.00 a month. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

user_31e419

Visitor

 • 

4 Messages

ok, thanks a lot. I find that really not clear from the website.

3 years ago

0

XfinityAirelle

Official Employee

 • 

2.5K Messages

Not a problem. If you have any other questions, let us know! Our awesome team is here 24/7!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

CCMorgan

Gold Problem Solver

 • 

3.3K Messages

3 years ago

Hi, user_31e419. Thanks for posting here in the community for support! Please post a screenshot of the exact plan/terms you're looking at, just so we can answer your question more clearly. 😀

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