Google Pixel watches not supported on Xfinity Mobile

No, because Pixel phones are all UNLOCKED so that they may be used with any carrier; Xfinity doesn't honor this. How is that allowable? 

@Liznell1 At this time it looks like we can only activate and support Apple and Samsung watches. We're always looking to expand our services so I'd be happy to submit your feedback regarding this. If you need anything else outside this concern please let us know, thank you 

I guess I should have done more research. I guess I am stuck with a LTE pixel 2 watch that wont work with my carrier?? Maybe time to switch to another. That's really too bad. Is getting pixel watches at least in the works?

@XfinityJoshuaG​ There are two kind of watches. LTE and WiFi. I understand LTE needs new line and wifi works with phone. Do both watches not compatible?

The Wi-Fi watch will work just fine cause it runs off your phone and your home Internet router. The LTE one needs a different carrier, but then again so do all their customers🤣

@user_1fo7t5 At this time, the only watches we support are Apple and Samsung. If you have more specific questions about this, we would encourage you to reach out to our Xfinity Mobile Team directly. You can contact them by using either of these methods:

Phone - (888) 936-4968
Chat - https://www.xfinity.com/xfinityassistant/?channel=xMobile

I see Google watch instructions on your website. Are Google watches now supported. As far as phones I have no idea what these people are talking about. Had my Pixel 7 Pro on Xfinity Mobile for over a year and when I got my Pixel 8 Pro on release day and swapped the Sim I have been using my Pixel 8 Pro on Xfinity Mobile without issue! Phone was unlocked phone from Bestbuy. I originally had the 7 on Straight Talk Tmobile before I switched it to Xfinity over a year ago!

They could be waiting on an IMEI number update.   I have brought a couple of unlocked phones, bought directly through Google, and they were able to activate them. 

When i bought unlocked note 10 plus from Samsung, it wouldnt work right on here, after an excruciating several weeks trying to get to the bottom of it, i was told directly by their support that they don't typically allow brand new models unlocked on their network until 6 months have passed out another new model drops. Put it back in box, used old phone, 6 months later it could be used but the voicemail wouldn't work unless i called it directly. Wouldn't even give a notification. Was missing important stuff over it and lost business until i realized what was going on with the voicemail. Stayed that way until i got a different phone after several years. And that phone i bought from Xfinity, it was this really hateful disgusting piece of technology they call an iPhone. The voicemail was hit or miss on it. Paid it off after a couple months of that nonsense and put it on marketplace for 100 bucks. Made some kid happy at least. Put my sammy back on and went back to checking voicemail manually until they offered the pixel 6a cheap on here. Bought it directly from Xfinity. Voicemail still not working unless i turned off Wi-Fi and restarted the phone app.

It's been mmmm. 22-23 years of dealing with Comcast. Trying to get thru to support has probably aged me an extra 10 years in that time. I'm so tickled pink right now. As soon as watch gets here I'm transferring my number and sometime in the next 6 months I've if their competitors is running their own fiber thru here and i can finally be rid of Comcast once and for all. I feel like dancing yeah woohoo. And i even sometimes get Americans when i call that places support to ask questions about the Internet at my other property. And it doesnt take 45 minutes of screaming at an ineffective bot to get there. 

@user_e9f9e3​ If you have an Xfinity SIM card, your Pixel 8 will work with Xfinity. I buy my Pixels from Google and just use the same SIM I got when I transferred my Pixel 4 to Xfinity a few years ago. If you don't have a SIM, though, you are stuck. They want you to buy that unlocked phone from them. It's underhanded and shameful. 

Hello @Beyond_annoyed, I'd love a chance to help turn things around and work on getting your voicemail fixed. Have you tried any troubleshooting steps or worked with any of our Mobile team members on a fix? 

@user_e9f9e3​ I'm going through the same frustration.  I pre-ordered an unlocked Pixel 8 Pro and found out that it is not supported.  How can Xfinity expect to be a major player when it won't recognize one of the major manufacturers' Flagship Phone?!?!

Try it with your phone turned off... 

It works. I just set up my wife's. Tried it with the phone off.

@Beyond_annoyed​ it now works.

I was told my Pixel Fold was not compatible. Then when I offered my Mom's unlocked Moto Edge 2021, they also said it wasn't compatible. I'm getting Mom a new 2023 Edge for Xmas. But you guys are right, this is beyond rediculous that the Fold has been out almost 6 months and they still don't support it when it works on literally every carrier. I currently have Mom and I on Google Fi. I was gonna switch to Xfinity Mobile because of the deal and it would cut my phone bill in half plus give me a discount on internet. I am still working on a way around the IMEI issues. Oh yea, I also have an original Pixel Watch LTE. One rep said it would be just an additional 10$/mo for a data device and another told me that it was not compatible....   :o/

@RoamingArdilla We appreciate you reaching out here on our Xfinity Forums. I definitely can appreciate not wanting to upgrade a phone if you don't have to! For reference you can also check device compatibility for Xfinity Mobile here.