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Xfinity stream on Apple tv
Why can’t I use Xfinity stream app on my Apple TV when I am not on my home Xfinity WI-FI? I am able to sign in and use it on my I pad and I phone out of home Wi-Fi but not on the Apple TV platform. Is this an Apple issue or is Xfinity blocking this app usage on Apple TV while not on their Wi-Fi?
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Xfinity Stream Website
I too have this problem and getting the same response when I try to log in at the home page. I tried all the suggestions in the forum with no results. I'm able to log in using other links but not the home page as usual. When will Xfinity finally get
Anyone having problems with Xfinity Discovery Hub Search Bar. I had this problem in October 2024 also.
Can't search the web.
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Peacock Question
I received Peacock Premium based on being a Diamond Member. I have a second home in North Georgia where Xfinity is not offered. I already know the Xfinty Stream app won't work in the N. Georgia home because it is in an area that Xfinity doesn't service. My question is will the Peacock App work there
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Xfinity Stream Website
My question and my concern have not been answered. The supplied answers are not even remotely helpful. There is no such thing as viewing the cameras or turning the alarm off in my xfinity app. All that functionality used to be in the Home app but now
Xfinity Home
Recently my Xfinity Home application won't allow me to use it. When I open the app it tells me "Your home monitoring has moved to the Xfinity app. The Xfinity Home app no longer supports Self Protection. Switch to the Xfinity app to continue enjoying your service plus even more features like motion
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Trouble signing into xfinity stream app on apple TV
I'm stuck in the loop of signing into the app on my apple TV and being told I'm not on my xfinity home wifi even though I am at home on my xfinity wifi. Then it signs me out. The issue is strictly on the apple TV as it works fine on my Android phone and on my Roku. Is there any solution to this prob
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Xfinity Stream Website
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Blacklisted ip from email
This error comes and goes. The issue started in Jan 2024. It only happens when I’m connected to my home Wi-Fi using IMAP. If I’m cellular using IMAP there hasn’t been a problem but my time in that config is limited. If I use a web browser connected to email there is no problem. My home Wi-Fi config
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Unable to receive incoming calls
When someone calls my home phone. The phone rings, I answer and no one is on the other end. When I tried to call my home phone it rang and when I answered the phone the call went to voicemail. I have restarted my modem but it didn't fix the issue. Apparently the issue has been goi
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Home Phone Features
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Xfinity voice call log history
I have Xfinity Voice for my home phone and for a legal matter I need the call logs going back further than 1 year. I was able to find the call logs from June 2023 to the present via my account on the website but need it from February 2023 through May 2023. This is not for mobile phone service, it is
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Home Phone Features
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Symmetrical Internet Speeds?
I have 1GB download , but only 20 Meg upload. This upload speed is unacceptable in today's modern connected home. A home security system with 5 cameras gets choked out by such a low upload speeds. I don't need 1GB upload, but 20 is sad... When is Comcast going to increase their upload speeds?
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Your Home Network
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Netflix on Computer
How do I sign into netflix on a computer with my Xfinity account? I want to browse and view programs and mark things to view later, but I can't sign directly into Netflix. I found an older post, but the link it references no longer works and just goes back to the Forums Home Page.
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Xfinity Stream Website
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Internet Speed
Hi. Yesterday, I upgraded my home internet plan, now I am supposed to have 2g download and up to 300mbps upload. My upload speed is 2100mbps which is great. However, my upload is between 40-41 mbps. I restarted the modem and did the diagnostic tests. Modem: Arris Surfboard S33 Router: Orbi 960
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Your Home Network
Hello, @User0909. We would be happy to help with your Xfinity home issues. Are you still experiencing issues, or have they been resolved?
Security hub keeps beeping
After I open or close a door the security hub keep making a double beep sound for at least 10-15 mins. All sensor batteries are good and nothing is open. It just started doing this a few days ago - so something has changed.
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@Again had an old account in GA, had home security less then a month, got hit by a truck, went to hospital, called and cancelled service immediately since I had to leave my apartment, no one from Xfinity would pick up equipment while I was in hospit
Urgent Complaint
Hi i have spent over 5 hours this week talking to reps in billing, escalations, etc. I want someone to help me who has full access to the notes on my account and who will listen to my issue. This is my last attempt before filing a complaint with the better business bureau. I do not want to explain
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Hello @airpingu, thank you for taking the time to reach out to us on the forums I hope you are doing well. I understand the confusion this would cause when you are moving into a new home that has services as part of your monthly rent. You have reache
Moving to an apartment community which has its own Comcast plan
I’m the current Comcast user and already had a contract of 2-year $60 plan. However, I’ll move to a new apartment where its community has a special $50 plan for all the residents living there, which will directly charge us on the monthly rent. Therefore I’d like to cancel my current $60 plan while m
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Hello @serfinwebb, thanks for reaching out for help with your Xfinity Hotspot.The Home Hotspot feature will continue to be available even when your device is in bridge mode, allowing your guests to connect to Xfinity WiFi when visiting. If you w
Hotspot feature not disabling
I am beyond frustrated, because no matter what I do the public hotspot "feature" will not turn off. My modem is in bridge mode, I don't use xfinity's wifi at all, and for some reason it won't turn off. I've disabled it in the app, on the website, called support and had them tell me it's still broadc
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Why wont Xfinity send a tech just to check wiring/signal to my home
Why wont Xfinity send a tech just to check wiring/signal to my home? I work anywhere from 50 - 70 hours a week and have no desire to spend precious time off waiting on cable tech appointment. I don't always know my schedule in advance so scheduling an appointment is very difficult if not impo
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Customer Service
It's possible the previously scheduled technician fell ill or had another issue that prevented them from attending work which caused the rescheduling. Our Xfinity Home security installations require specific training for the technicians who perform t
Xfinity does not consider customers and or want business.
I have missed 3 days of work because I have been scheduled to have a home security installation, the first time I was confirmed that same day they would come, I waited and no one came then they said it was because a service needed to be canceled to start a new one. No one called and told us anything
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user_pq54xn Thank you so much for your post for help on how to customize your Xfinity home wifi. Setting up your home wifi is super easy if you have one of our standard Xfinity internet plans you can use the Xfinity app. If you have our NOW Internet
Changing my default SSID and password
I got a new Xfinity home internet but I don't see where I can change the default SSID and password. Kindly help.
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Here is how to change your home network's WiFi channel selection or mode, scout1125. The xFi Advanced Gateways (XB6 or newer) have been upgraded with software that manages advanced WiFi settings automatically to help optimize your home network and pr
Devices won’t connect to new wifi
Upgraded my WiFi recently and realized that my Blink cameras, google nest, fire stick, printer and other devices won’t connect. Had someone come out and he hooked up a new modem. He got my computer, cell and tv to connect and I said I would get the rest later. I now realize that I am still having th
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@Al8041 wrote: ... Do you think there is anyone at Xfinity I can call who understands this stuff. ...Usually RJ-11 refers to a one line, two-conductor plug and jack, where RJ-14 refers to a two line four-conductor plug and jack. On some Comcast gatew
BruceW
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What about 2-line phones
We have two phone lines coming to the house... my number and wife's number. When we re-built the house it was wired so that both lines come into each phone jack and our (cordless phones) are 2-line. We plug the cable from the jack into the phone's "Line 1/2" socket. When the phone rings we push "Lin
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