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user_pq54xn
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3 Messages

Monday, December 2nd, 2024 3:21 AM

Changing my default SSID and password

I got a new Xfinity home internet but I don't see where I can change the default SSID and password. Kindly help.

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6 months ago

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XfinityAmandaB

Official Employee

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2.2K Messages

6 months ago

 

user_pq54xn Thank you so much for your post for help on how to customize your Xfinity home wifi. Setting up your home wifi is super easy if you have one of our standard Xfinity internet plans you can use the Xfinity app. If you have our NOW Internet you can use the NOW Internet portal.

 

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user_pq54xn

3 Messages

The hyperlink you shared for the NOW Internet portal is not working.

(edited)

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6 months ago

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XfinityAlyssaA

Official Employee

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1.8K Messages

Our apologies for the error with the link provided @user_pq54xn. The XFINITY Now portal can be accessed here https://customer.xfinity.com/now.

 

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6 months ago

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user_pq54xn

3 Messages

My wifi is setup and working. But I am still unable to change the default SSID.

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6 months ago

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XfinityAlyssaA

Official Employee

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1.8K Messages

I'm glad to hear that your WiFi is set up and working @user_pq54xn. You can change your SSID through the XFINITY app by following the instructions listed here https://www.xfinity.com/support/articles/view-change-wifi-password. Please let us know if this helps! 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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6 months ago

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