***Updated 6/29/2026*** Comcast is committed to creating the sustainable devices of tomorrow. In 2013, we joined with other leading, multichannel video programming distributors to launch a historic TV Box energy conservation agreement. As part of our commitment to sustainability, we provide regular

***Updated 6/29/2026*** Watch your favorite Hulu content directly on your Xfinity X1 or Xumo Stream Box devices! To access the Hulu app, you’ll need: A compatible X1 TV Box (RNG150 and Pace XG1v1 models aren’t supported) or Xumo Stream Box.Xfinity Internet (any level of service).A Hulu subscription.

***Updated 8/30/2026*** Depending on your Xfinity Voice plan, you can access to up to 11 of the most popular calling features: Three-way calling*Anonymous call rejection*Advanced call forwarding*Call forwarding*Call forwarding selective*Call return*Call screening*Call waitingCaller IDCaller ID block

***Updated 8/12/2026*** This article provides an overview of the YouTube app on Xfinity X1. Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet serviceA compatible X1 TV Box (excludes RNG150s) Access and use the YouTube app To access the YouTube app, press the xfinity button on y

***Updated 4/28/2026*** Choosing either POP or IMAP can affect how you access and manage your email. Note: To learn more about using third-party email clients (e.g., Outlook, Apple Mail, Thunderbird, etc.) to access your Comcast.net email address, please see Enable/Disable Third-Party Client Access

***Updated 8/12/2026*** The Netflix app is available on Xfinity X1, Xumo Stream Box, and Xfinity Flex! To access content on the Netflix app, you’ll need: A compatible X1 TV Box (RNG150 and Pace XG1v1 models are not supported), Xumo Stream Box, or a Flex streaming TV Box. Xfinity Flex is no longer av

***Updated 7/13/2026*** Movies Anywhere, lets you watch movies you purchased from a variety of retailers on a single, shared playback service. Current retailers include iTunes, Google Play, Microsoft, Fandango, Amazon, Verizon Fios, DirecTV, and Xfinity. With Xfinity, you can purchase content from X

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after followi

***Updated 6/25/2026*** This article lists the steps to pair or activate your CableCARD. For more information and FAQs about CableCARDs, learn about CableCARDs. For details on how you can get a CableCARD to activate your Xfinity TV service on CableCARD-compatible retail devices, read about obtaining

***Updated 5/4/2026*** A home network is a group of devices — such as computers, game systems, printers, and mobile devices — that connect to the internet and each other. Home networks connect in two ways: A wired network, which connects devices like printers and scanners with cablesA wireless netwo

***Created by our Community*** GSM-1 Error Message: "Unable to retrieve DiscoveryConfiguration object, failed to retrieve scan configuration from AVSDB"Explanation: AVSDB is an external database that holds all information for autodiscovery to complete. Error means that the Cardio server coud not rea

***Updated 9/2/2026*** Xfinity offers two-step verification to give an extra layer of security and an easier sign-in experience. You can download it on Apple and Android phones. The Xfinity app tells you when someone tries to use your Xfinity ID and password to sign in to your account either online

​***Created by our ​​ Community Experts​​***​ ***Updated 5/4/2026*** ​ If you think your computer is infected. The first thing to do is scan your computer completely with your Antivirus and Anti Spyware programs. Be sure to save the logs. They are valuable if further help is needed.​ ​ ​ ​ ​​Communi

***Updated 8/27/2026*** Each year, the Federal Communications Commission (FCC) receives thousands of complaints related to unwanted phone calls, which we refer to as Nuisance Calls. These calls are disruptive, frustrating, and even dangerous — sometimes they try to get personal information and creat

***Updated 8/6/2026*** Introducing the Xfinity Voice Remote — only from Xfinity The Xfinity Voice Remote (models XR11, XR15, XR16, XR100, XRA and the Xfinity Web Remote) lets you find what you want faster by using voice commands to change channels, search for shows, get recommendations, and more. If

***Updated 5/4/2026*** ​ Question​ ​ ​ ​How do I log into my Xfinity modem so I can manage my home network?​ ​ ​ ​ ​ ​ ​​Answer​ ​ ​ ​***Created by our​​ ​​Community Users***​ ​ ​​ ​​With a computer, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at ​​

***Updated 8/12/2026*** What's the difference between an X1 Purchase PIN and Locks PIN? This article provides a better understanding of how parental controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1. Parental controls Parental controls allow you to lim

***Updated 5/24/2026*** Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Before you begin, remember that: These instructions are specifically for rented Xfinity Gateways only.Xfinity Gateways broadcast t

***Updated 7/13/2026*** If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes: While you may have these d

***Updated 7/13/2026*** Learn how to use the X1 Accessibility Home screen and find the Accessibility Settings menu on Xfinity X1. The Home screen has Accessibility settings, tips and tricks and content collections all in one place. The Accessibility Settings menu makes it easy to find features and o