How do you clear the previous whatched channels?

I knew this process was going to be a disaster. I changed my plan a couple of days ago, at which point I was notified I have to return the Xfinity Flex streaming device (that I never asked for or even opened) within ten days or be subject to a charge. The device's serial number is [Edited: "Personal

Hello, A new structure is being built on my property and 811 has marked a line which is apparently a Comcast / Xfinity service. This line is through the area of the foundation of the proposed building. I haven't found much information on who to contact around this and need help to avoid problems dur

On August 30, 2021, an Xfinity Community Expert blatantly insulted me in the first line of their Private Message to me. I replied by asking this Expert how do I report their abuse. I have not yet received an answer in three days. How do I report abuse of an Xfinity Community Expert?

Good Morning! I will try to make this brief but it is difficult. I noticed on my bill that a $13.00 service discount I had would be expiring on 5-13. I called on 4-15 to see if there was a way to retain that savings or anything else available. I finally got a person Yenique in Jamaica. She was polit

I’ve read the qualifications and am uncertain why I receive the error message that my account is not eligible for rewards when I try to sign up. I’ve read other’s posts with the same issue, but it seems to be resolved privately with no public answers.

I ordered 100 mbps Internet Essentials plan and was sent an email on May 1st that my equipment was being shipped. I was looking at the tracking information for FedEx and the equipment should have been delivered on May 3rd, but the package got delayed. It has not had any updates since May 2nd and it

We have the orange cable still above ground in our yard. The local utility company has already come to mark our yard for any lines. We are currently unable to mow the yard in areas because of the cable. Can we get this burial expedited?

I need a letter or some type of communication that shows my husband as authorized user. Ive been going in circles just trying to find and email address and/or emails page for almost an hour with only finding frustration. help?

We have several Comcast boxes in our neighborhood that are cracked and exposing wires. How can I get them repaired?

Where is the feature to look for internet outages in my service area on the new Xfinity app? It was support in the prior app.

I've purchased a land and starting to build a house. XFinity is the internet service for the area. What is the way to get my new house connected?

I'm trying to downgrade to choice tv but after deleting the kids, sports and entertainment options which I have now it shows about a $141 bill, but at the end it adds those back in so my bill ends up being over 200. Is this a website error or am I missing something? If I call I know I will get the b

I received an email with the subject "We received your cancelation request," but I did not request my service to be canceled. How do I proceed to make sure my service stays available?

Every time I try to access previous billing statement, it will just throw an error: Error Occurred Please Try again later. Happens on the xfinity mobile app and even when using a desktop browser. Tried other browser, other computer, same issue happens. Pretty sure this is an issue on your end. If th

In January I went to your local store and transferred the service of my address to another person. Today I found that I was charged in February, March and April, while he was also being charged. This should not happen and I want to get refunded.

I recently switched from Verizon to Xfinity mobile. Before switching I had no problem receiving MMS messages. Since the switch I can no longer receive mms text messages. Is there a resolution? If not then I will be switching back to Verizon.

My internet has been out since 6pm last night, 5/21, it's now the next morning almost 8am, and still nothing. No texts, no updates. It says due to severe weather. But there is no such hazardous conditions on the road, or anywhere. When is anything going to get done?

I am not a Comcast customer, but I live near an area that has an exposed cable running along the ground and laid over a public walking path. The walking path is a high traffic area where children walk every day to school. It poses both a tripping hazard and potentially an electrical hazard. I know i

Unable to stream anything on my iPad, incl. today's NFL games. Fort collins, CO