Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (487.8K)
Closed
ANSWERED: How to Make International Calls with Xfinity Voice?
With Xfinity Voice, it's easy to make international phone calls with your home phone to over 200 countries. Make an international phone call For international calls outside of the North American Numbering Plan (NANP): Dial 011.Enter the country code.Dial the number. Note: Dial 0 or 00 for help conne
Articles
•
Phone
Closed
ANSWERED: Xfinity Internet Data Usage Guide
***Created by our Community Experts*** You can find out more about Comcast's usage plans (data caps) here: https://www.xfinity.com/support/internet/data-usage-plan/ This guide is meant to help you understand some basics about data usage. The Comcas
Articles
•
My Account
Closed
ANSWERED: What is the Xfinity Stream TV App and How Does It Work
What's the Xfinity Stream app? Turn any compatible device into a personal TV with Xfinity Stream — included at no additional charge with your Xfinity service. Xfinity TV customers can: Enjoy your full TV subscription in the home.Out of the home, stream more than 250 live channels including news and
Articles
•
Mobile Apps
Closed
ANSWERED: What are the Xfinity TV Wireless TV boxes?
With an X1 Wireless TV Box (XiOne,* Xi5, and Xi6), you can watch live TV through your in-home Xfinity network without a coaxial cable connection. X1 Wireless TV Boxes also have the same functionality as other non-DVR X1 devices. For more information on Xfinity Flex streaming TV Boxes, see what's Xfi
Articles
•
TV
Closed
ANSWERED: Learn about what a home network is and why you need one.
***Updated 5/4/2026*** A home network is a group of devices — such as computers, game systems, printers, and mobile devices — that connect to the internet and each other. Home networks connect in two ways: A wired network, which connects devices like printers and scanners with cablesA wireless netwo
Articles
•
Internet
Closed
ANSWERED: How to Link, Unlink, and Switch Between Multiple Xfinity Accounts
Need to link, unlink or switch between your accounts? You can use your Xfinity ID to manage multiple accounts through xfinity.com online. Linking enables you to use one Xfinity ID to manage multiple Xfinity accounts/addresses. Link accounts Link your Xfinity ID to an account You can link your Xfinit
Articles
•
My Account
Closed
ANSWERED: Indian Premier League and ICC Cricket World Cup on Xfinity
The VIVO Indian Premier League running from March until May, and Xfinity X1 makes it easy to experience cricket like never before. Whether you’re looking to watch live cricket matches, stream the games from a mobile device, and even re-start, pause, and fast-forward past games, X1 has the ultimate c
Articles
•
TV
Closed
ANSWERED: Tips for troubleshooting your Xfinity Internet connection
***Created by our Community Experts*** If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after followi
Articles
•
Internet
Closed
ANSWERED: Side by side Xfinity X1 TV Box Comparison - DVR vs. Non-DVR
If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes: While you may have these devices in your home, it
Articles
•
TV
Closed
ANSWERED: What is Xfinity Stream on Roku and how does it work?
Once your Xfinity Internet and TV services are activated, you can get the app on these Roku models: Roku TVs: A000X, C000X, 5000X, 6000X, 7000X, 8000X, G000X, D000XRoku Streaming Media Players:Roku Ultra (4640X, 4660X, 4670X, 4800X), and Roku Ultra LT (4662X)Roku Express (3700X, 3900X, 3930X), Expre
Articles
•
TV
Closed
ANSWERED: How to use Approved Third-Party Equipment for Xfinity Internet and Xfinity Voice
Find out more about buying and using your own internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway. Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi — our WiFi management platform — and usa
Articles
•
Phone
Closed
ANSWERED: How do I log into my Xfinity provided Modem?
***Updated 5/4/2026*** Question How do I log into my Xfinity modem so I can manage my home network? Answer ***Created by our Community Users*** With a computer, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at
Articles
•
Internet
Closed
ANSWERED: How to Pair and Install a Camera Using the Xfinity Home App?
Pair an Xfinity Camera from the Xfinity or Xfinity Home app Learn how to use the Xfinity app or Xfinity Home app to add a camera in your Xfinity system. Don't have an Xfinity Camera yet? Visit Xfinity Cameras to get started! Before pairing your Xfinity Camera Identify your camera — pairing instructi
Articles
•
Mobile Apps
Closed
ANSWERED: What is Seasonal Billing from Xfinity and how to set it up?
Question: I need to put my account on a hold as I will be away for an extended period of time. How do I know if I am eligible for a hold? If I am eligible, how do I set it up? Answer: Xfinity makes it easy to put your services on hold Stay Connected to you
Articles
•
My Account
Closed
ANSWERED: Side by side comparison of all Xfinity X1 Voice Remotes
Introducing the Xfinity Voice Remote — only from Xfinity. The Xfinity Voice Remote (models XR11, XR15, XR16, XR100, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations, and
Articles
•
TV
Official Solution
Closed
Peacock Subscription Activations
**UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating their Peacock Premium plan. Peacock and their technology partner have implemented a fix and you should now be able to activate your subscription. Please try again and thank you for your patience. For additional
Question
•
Channels and Programming
Official Solution
Closed
X1 wireless with outside isp
Can I use the wireless tv boxes with a different isp
Question
•
X1
Community Best Answer
Closed
weather apps
What happened to all the weather apps? There all gone.
Question
•
X1
Community Best Answer
Closed
Where is HD function for Amazon music?
I do pay Amazon for the HD music service, and do see HD or Ultra HD options on the phone app and my PC. When I access the Amazon app in my 4k cable box so I can listed through my home theater, it doesn't show any HD options. I asked Amazon, who advised I reach out here to get the app updated or fixe
Question
•
X1
Community Best Answer
Closed
Dvr
We just got the new x1 dvr. We have had the old one since 2008. lol Ik. Anyway I am noticing you can no longer hit record in the middle of a show and have it record the whole show?! This is really annoying. You used to be able to do this as long as you were on that channel when the show started. We
Question
•
X1
