***Updated 8/11/2026*** With an X1 Wireless TV Box (XiOne, Xi5, and Xi6), you can watch live TV through your in-home Xfinity network without a coaxial cable connection. X1 Wireless TV Boxes also have the same functionality as other non-DVR X1 devices. For more information on Xumo Stream Box from Xfi

***Updated 8/6/2026*** The Xfinity Stream app is available on most Roku devices. For supported versions, see Xfinity Stream app minimum system requirements. Note: You can’t use the Xfinity Stream app on Roku prior to installation of your Xfinity Internet and Xfinity TV services. Requirements Devices

***Updated 9/3/2026** What's the Xfinity Stream app? Turn any compatible device into a personal TV with Xfinity Stream — included at no additional charge with your Xfinity service. Xfinity TV customers can: Enjoy your full TV subscription in the home.Out of the home, stream more than 250 live channe

***Updated 9/3/2026*** Download and Install the Xfinity Home App The Xfinity Home app is available for Apple (iPhone, iPad or iPod touch) and Android (phone or tablet) devices. What You'll Need Xfinity ID and passwordApple (iOS 11+) or Android (OS 6+) device Installing the App Access the App Store (

***Updated 9/1/2026*** Whether you are moving, upgrading devices, or canceling a service, Xfinity can help! Go to the Digital Return Center at xfinity.com/returns and use the on-screen steps for the device you want to return. Even if you already disconnected your account, you can still use the Digit

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after followi

***Updated 8/12/2026*** This article provides an overview of the YouTube app on Xfinity X1. Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet serviceA compatible X1 TV Box (excludes RNG150s) Access and use the YouTube app To access the YouTube app, press the xfinity button on y

***Updated 8/30/2026*** Depending on your Xfinity Voice plan, you can access to up to 11 of the most popular calling features: Three-way calling*Anonymous call rejection*Advanced call forwarding*Call forwarding*Call forwarding selective*Call return*Call screening*Call waitingCaller IDCaller ID block

​***Created by our​​ ​​Community Users***​ ​ ​ ​If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you)​ ​ ​ ​1​​) Your account has been blocked​ ​2​​) There has been unusual activity on your account​ ​3​​) To update yo

***Updated 8/27/2026*** Each year, the Federal Communications Commission (FCC) receives thousands of complaints related to unwanted phone calls, which we refer to as Nuisance Calls. These calls are disruptive, frustrating, and even dangerous — sometimes they try to get personal information and creat

***Updated 7/13/2026*** If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes: While you may have these d

***Updated 5/5/2026*** Typically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network.A router connects your wired and wireless devices to your modem. The Xfinity Wir

Follow the troubleshooting tips below if you experience issues with your Xfinity Internet or WiFi connection. Using the Xfinity app from your mobile device, the Xfinity Assistant, or accessing xfinity.com from your computer provides the same troubleshooting a customer service agent does, but without

***Updated 9/2/2026*** Xfinity offers two-step verification to give an extra layer of security and an easier sign-in experience. You can download it on Apple and Android phones. The Xfinity app tells you when someone tries to use your Xfinity ID and password to sign in to your account either online

***Updated 6/29/2026*** Xfinity is your home for the most live sports, giving you access to the sports you love when and where you want. As an Xfinity TV customer, you can enjoy more sports your way — live in HD on your TV, streaming online and even through Xfinity On Demand. It's important to remem

***Updated 9/2/2026*** You can put your Xfinity account on a Seasonal Convenience Plan if you’re going away for a while. This helps you save money while keeping your services ready for when you return. How to enroll Go to the Seasonal Convenience Plan homepage and click Enrollment & Manage Seasonal.

***Updated 8/12/2026*** The purpose of this document is meant to be a reference to IR (infrared) receiver locations on the lineup of XFINITY X1 Set-Top Boxes. Each type of STB will be listed with a picture of the device, a yellow marker indicating where the IR receiver is, and a brief description of

***Updated 8/30/2026*** Question​ ​ ​ ​How do I forward my email message to a text message on my XFINITY Mobile phone?​ ​ ​ ​Answer​ ​***Created by our Community***​ ​ ​ ​There are two ways to text an email to Xfinity phones besides plain old phone number texting.​ ​ ​ ​using: "[phone number]@​​vtex

***Updated 7/6/2026***​ ​ ​Catch out-of-market games with MLB Extra Innings. Get live scores and advanced stats right on your TV with Xfinity X1 along with access to MLB.TV to stream every out-of-market game live or On Demand on your favorite devices. What you'll need You'll need the following to pu

***Updated 8/6/2026*** Introducing the Xfinity Voice Remote — only from Xfinity The Xfinity Voice Remote (models XR11, XR15, XR16, XR100, XRA and the Xfinity Web Remote) lets you find what you want faster by using voice commands to change channels, search for shows, get recommendations, and more. If