***Updated 5/17/2026*** Stay connected, effortlessly — with Xfinity WiFi hotspots. With millions of Xfinity WiFi hotspots across the country, you’re never far from a fast, reliable connection. Whether you're grabbing coffee, traveling, or just out and about, Xfinity WiFi keeps you online with ease.

***Updated 8/12/2026*** What's the difference between an X1 Purchase PIN and Locks PIN? This article provides a better understanding of how parental controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1. Parental controls Parental controls allow you to lim

***Updated 8/30/2026*** Question​ ​ ​ ​How do I forward my email message to a text message on my XFINITY Mobile phone?​ ​ ​ ​Answer​ ​***Created by our Community***​ ​ ​ ​There are two ways to text an email to Xfinity phones besides plain old phone number texting.​ ​ ​ ​using: "[phone number]@​​vtex

***Updated 9/3/2026*** Download and Install the Xfinity Home App The Xfinity Home app is available for Apple (iPhone, iPad or iPod touch) and Android (phone or tablet) devices. What You'll Need Xfinity ID and passwordApple (iOS 11+) or Android (OS 6+) device Installing the App Access the App Store (

***Updated 8/6/2026*** The Xfinity Stream app is available on most Roku devices. For supported versions, see Xfinity Stream app minimum system requirements. Note: You can’t use the Xfinity Stream app on Roku prior to installation of your Xfinity Internet and Xfinity TV services. Requirements Devices

***Updated 8/17/2026*** Learn how to change the batteries in your Xfinity Home devices. When some devices' batteries start to expire, a low-battery alert shows on: The Xfinity Home app and your touchscreen if you subscribe to Xfinity Home Security.The Xfinity app if you have Xfinity Home Smart Home.

***Updated 8/13/2026*** Learn about audio description with Xfinity. What is audio description? Audio description plays descriptions of what’s on the screen during some TV programs. This includes actions, facial expressions, costumes, or scene changes. It makes television programs, feature films, and

***Updated 8/11/2026*** Here’s an overview of Xfinity Accessibility options that can help. Learn more at corporate.comcast.com/impact/accessibility. Xfinity accessibility features and benefits Accessibility options on the TV Made EasyWith Xfinity X1 or Flex, just press the B button on your Voice Rem

***Updated 8/11/2026*** With an X1 Wireless TV Box (XiOne, Xi5, and Xi6), you can watch live TV through your in-home Xfinity network without a coaxial cable connection. X1 Wireless TV Boxes also have the same functionality as other non-DVR X1 devices. For more information on Xumo Stream Box from Xfi

***Updated 9/2/2026 Learn how to add a camera to your Xfinity Home Security, Xfinity Smart Home, or Shield Select from Xfinity Home service using the Xfinity app or Xfinity Home app. Shield Select replaces Smart Home for new sales, but existing Smart Home customers can keep their current service and

***Updated 5/24/2026*** Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Before you begin, remember that: These instructions are specifically for rented Xfinity Gateways only.Xfinity Gateways broadcast t

***Updated 2/27/2026*** With Xfinity Mobile's Phone Finder feature, you can locate a misplaced Xfinity Mobile phone in your home with just the sound of your voice. There is no setup or app installation required — all Xfinity Mobile phones are configured for Phone Finder to work out of the box. Voice

***Updated 4/28/2026*** Choosing either POP or IMAP can affect how you access and manage your email. Note: To learn more about using third-party email clients (e.g., Outlook, Apple Mail, Thunderbird, etc.) to access your Comcast.net email address, please see Enable/Disable Third-Party Client Access

***Updated 5/4/2026*** ​ Question​ ​ ​ ​How do I log into my Xfinity modem so I can manage my home network?​ ​ ​ ​ ​ ​ ​​Answer​ ​ ​ ​***Created by our​​ ​​Community Users***​ ​ ​​ ​​With a computer, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at ​​

***Updated 8/13/2026*** In this article, you can learn how to turn CC on or off on X1. Turn CC on or off using the Xfinity Voice Remote CC can now be turned on or off using the Xfinity Voice Remote. Press and hold the microphone (Mic) button, and say "closed captions on" or "closed captions off." Ac

***Updated 5/5/2026*** Help secure your devices, your personal information, and your family against online threats with easy-to-use internet security tips. Security tips Social engineering Social engineering is the use of deception and manipulation of human behavior to influence you into divulging c

***Updated 8/12/2026*** The purpose of this document is meant to be a reference to IR (infrared) receiver locations on the lineup of XFINITY X1 Set-Top Boxes. Each type of STB will be listed with a picture of the device, a yellow marker indicating where the IR receiver is, and a brief description of

***Updated 5/5/2026*** Typically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network.A router connects your wired and wireless devices to your modem. The Xfinity Wir

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after followi