**UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating their Peacock Premium plan. Peacock and their technology partner have implemented a fix and you should now be able to activate your subscription. Please try again and thank you for your patience. For additional

I was told I will not get my credit for the month of 12/23 but will get it next month 1/24 after receiving my credit 11/8 , 30 days will be 12/8 . You suppose to get your credit every 30 days . How does that make sense that means Xfinity is skipping a month . Basically getting the government and cus

my power is restored but I did not have internet for 5 days straight this is frustrating from xfinity I don't know when will it be restored can you please provide me with an estimated restoration time. I am thinking of cancelling xfinity if I don't have internet

I've been trying to chat with an agent, but it just keeps telling me my services were interrupted. Which is why I'm trying to chat with someone. The phone option is closed until morning, but I need help now.

Regarding account retention

Hi, I ordered Xfinity Internet and received the XFi gateway recently. However I don't plan on activating my device until 1st December, as I am travelling abroad. I have reported this multiple times to Xfinity Chat Support. However, a bill has been generated on 18th October with auto-pay scheduled fo

We have the orange cable still above ground in our yard. The local utility company has already come to mark our yard for any lines. We are currently unable to mow the yard in areas because of the cable. Can we get this burial expedited?

Hello! Former Comcaster here (White Marsh Call Center 2001-2008) now Federal employee impacted by the furlough. I am requesting help with my account. Thank you very much!

I signed up for Xfinity bundle in June and am very happy with service but I was promised a $100 credit card reward and have not received it yet. When will I receive it?

Cancellation email received but I did not cancel anything. Mistake or scam?

I have been very sick and I have not been able to use my cards (in and out of hospital). I finally went to use them and they expired a month ago. I was wondering if they can be reissued. thank you Barbi

Hi all, I recently upgraded my entire network to take advantage of 1.2Gb+ speeds, mainly for the 200Mbps upload speeds from Xfinity’s network upgrade. I have the one approved modem (Netgear CM2050V) connected directly to my PC via CAT6, with a 2.5Gb NIC. While I get 1400Mbps speeds down, I don’t get