Official

Accepted

Unanswered

Advanced Filters

Search Results (453.1K)

Relevance
Selected Relevance

Closed

ANSWERED: Canon printer scan to email configuration

​***Created by our​​ ​​Community Users***​ ​ ​ ​I am sure that people will run into this. On the canon image CLASS MF8300C also known as mf8380cdw, it took me some time to figure out how to get scan to email working. Summary is to change the SMTP port to 587 and use your smtp auth set to your Comcas

Articles

10.3K

0

0

0

Closed

ANSWERED: How do I log into my Xfinity provided Modem?

​Question​ ​ ​ ​How do I log into my Xfinity modem so I can manage my home network?​ ​ ​ ​ ​ ​ ​​Answer​ ​ ​ ​***Created by our​​ ​​Community Users***​ ​ ​​ ​​With a computer, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at ​​http://10.0.0.1​​. If yo

Articles

607.6K

0

0

Closed

ANSWERED: Xfinity X1 Boxes and IR Locations

The purpose of this document is meant to be a reference to IR (infrared) receiver locations on the lineup of XFINITY X1 Set-Top Boxes. Each type of STB will be listed with a picture of the device, a yellow marker indicating where the IR receiver is, and a brief description of the device along with i

Articles

82.2K

0

0

0

Closed

ANSWERED: How much energy do Xfinity set top boxes use?

Comcast is committed to creating the sustainable devices of tomorrow. In 2013, we joined with other leading, multichannel video programming distributors to launch a historic TV Box energy conservation agreement. As part of our commitment to sustainability, we provide regular updates to CableLabs reg

Articles

7.2K

0

0

0

Closed

ANSWERED: Side by side comparison of all Xfinity X1 Voice Remotes

Introducing the Xfinity Voice Remote — only from Xfinity. The Xfinity Voice Remote (models XR11, XR15, XR16, XR100, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations, and

Articles

54.1K

0

0

0

Closed

ANSWERED: How to get multiple IPv4 addresses for your modem

Question: How do I get a second IP address for my modem? Answer: ***Created by our Community Experts*** Some modems or gateways have the ability to be configured with multiple IPv4 addresses for each of their ethernet ports. However, because of the declining number of public IPv4 addresses, the abil

Articles

16.8K

0

0

0

Closed

ANSWERED: How to get Xfinity Accessibility Assistance?

Learn how to use the X1 Accessibility Home screen and find the Accessibility Settings menu on Xfinity X1. The Home screen has Accessibility settings, tips and tricks and content collections all in one place. The Accessibility Settings menu makes it easy to find features and options of importance inc

Articles

3.1K

0

0

0

Closed

ANSWERED: How to Replace the Batteries in Your Xfinity Home Devices?

Learn how to replace the batteries in your Xfinity Home devices. When some devices' batteries begin to expire, a low-battery alert displays on: The Xfinity Home app and your touchscreen if you subscribe to Xfinity Home Pro Protection.The Xfinity app if you subscribe to Xfinity Home Self Protection.

Articles

18.1K

0

0

0

Official Solution

Closed

Peacock Subscription Activations

**UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating their Peacock Premium plan. Peacock and their technology partner have implemented a fix and you should now be able to activate your subscription. Please try again and thank you for your patience. For additional

Question

177.6K

483

Accepted Solution

Closed

Term plan expiring looking for new one

Would like to keep current tv package and downgrade internet speed

Question

45

2

0

Accepted Solution

Closed

Acp credit not given

I was told I will not get my credit for the month of 12/23 but will get it next month 1/24 after receiving my credit 11/8 , 30 days will be 12/8 . You suppose to get your credit every 30 days . How does that make sense that means Xfinity is skipping a month . Basically getting the government and cus

Question

91

3

0

Accepted Solution

Closed

internet outage

my power is restored but I did not have internet for 5 days straight this is frustrating from xfinity I don't know when will it be restored can you please provide me with an estimated restoration time. I am thinking of cancelling xfinity if I don't have internet

Question

50

1

0

Accepted Solution

Closed

plan upgrade.

hello my plan got upgraded from 200mb to 1gig internet, but my router cant handle it, am i able to get help on getting the upgraded router for my plan? thanks

Question

95

2

0

Accepted Solution

Closed

Cancel Service

Title says it all, I would like to cancel my service.

Question

71

2

0

Accepted Solution

Closed

Unable to chat with an agent

I've been trying to chat with an agent, but it just keeps telling me my services were interrupted. Which is why I'm trying to chat with someone. The phone option is closed until morning, but I need help now.

Question

210

1

0

Accepted Solution

Closed

Contact me

Regarding account retention

Question

30

2

0

Accepted Solution

Closed

Need Comcast boxes in neighborhood repaired

We have several Comcast boxes in our neighborhood that are cracked and exposing wires. How can I get them repaired?

Question

96

2

0

Accepted Solution

Closed

Billing before Activation

Hi, I ordered Xfinity Internet and received the XFi gateway recently. However I don't plan on activating my device until 1st December, as I am travelling abroad. I have reported this multiple times to Xfinity Chat Support. However, a bill has been generated on 18th October with auto-pay scheduled fo

Question

18

2

0

Accepted Solution

Closed

Please bury my drop

We have the orange cable still above ground in our yard. The local utility company has already come to mark our yard for any lines. We are currently unable to mow the yard in areas because of the cable. Can we get this burial expedited?

Question

43

1

0

Accepted Solution

Closed

Billing Question

Hello. I changed my tv and internet plan on the 24th of last month from 600 Mbps to 400 Mbps for internet and eliminated cable bringing down monthly cost to $65.00, but this morning I received a notification that automatic payment of $121.32 was processed, which was the total for my previous plan. I

Question

27

1

0

forum icon

New to the Community?

Start Here