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ANSWERED: What is Xfinity Stream on Roku and how does it work?
Once your Xfinity Internet and TV services are activated, you can get the app on these Roku models: Roku TVs: A000X, C000X, 5000X, 6000X, 7000X, 8000X, G000X, D000XRoku Streaming Media Players:Roku Ultra (4640X, 4660X, 4670X, 4800X), and Roku Ultra LT (4662X)Roku Express (3700X, 3900X, 3930X), Expre
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TV
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ANSWERED: Tips for troubleshooting your Xfinity Internet connection
***Created by our Community Experts*** If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after followi
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Internet
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ANSWERED: How do I use Xfinity Mobile's Phone Finder?
With Xfinity Mobile's Phone Finder feature, you can locate a misplaced Xfinity Mobile phone in your home with just the sound of your voice. There is no setup or app installation required — all Xfinity Mobile phones are configured for Phone Finder to work out of the box. Voice commands to find your p
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Phone
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ANSWERED: What is the YouTube App on Xfinity X1 and how to use it
This article provides an overview of the YouTube app on Xfinity X1. Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet serviceA compatible X1 TV Box (excludes RNG150s) Access and use the YouTube app To access the YouTube app, press the xfinity button on your remote control and n
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TV
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ANSWERED: How do I log into my Xfinity provided Modem?
***Updated 5/4/2026*** Question How do I log into my Xfinity modem so I can manage my home network? Answer ***Created by our Community Users*** With a computer, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at
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Internet
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ANSWERED: How To Turn Bridge Mode on and off on Xfinity modem
***Updated 5/5/2026*** Typically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network.A router connects your wired and wireless devices to your modem. The Xfinity Wir
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Internet
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ANSWERED: What are the Xfinity TV Wireless TV boxes?
With an X1 Wireless TV Box (XiOne,* Xi5, and Xi6), you can watch live TV through your in-home Xfinity network without a coaxial cable connection. X1 Wireless TV Boxes also have the same functionality as other non-DVR X1 devices. For more information on Xfinity Flex streaming TV Boxes, see what's Xfi
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ANSWERED: Xfinity Home Phone Features Quick Reference Guide
Depending on your Xfinity Voice plan, you can access to up to 11 of the most popular calling features: Three-way calling*Anonymous call rejection*Call forwarding*Call forwarding selective*Call return*Call screening*Call waitingCaller IDCaller ID blocking per callCaller ID with call waitingRepeat dia
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Phone
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ANSWERED: How to forward an email to a text message on Xfinity Mobile phones
Question How do I forward my email message to a text message on my XFINITY Mobile phone? Answer ***Created by our Community*** There are two ways to text an email to Xfinity phones besides plain old phone number texting. using: "[phone number]@vtext.com" works for stra
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Phone
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ANSWERED: What is Xfinity xFi Advanced Security and how does it work?
***Updated 5/5/2026*** Xfinity Advanced Security gives you a smarter and more personalized way to protect your network. It helps keep your connected devices, like computers, phones, cameras, and smart thermostats, safe. Advanced Security comes at no extra cost when you have Xfinity Internet and rent
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Internet
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Xfinity Watchathon 2021
Starting Tuesday, April 27, 2021 and continuing through Monday, May 3, 2021, the biggest week in television history is back! Watch the best shows and movies from HBO Max, Showtime, Starz, Hulu, Epix, AMC+ and more! Xfinity customers can watch thousands of episodes and hundreds of movies on demand fr
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Channels and Programming
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ANSWERED: What is 4K Ultra HD (UHD) and High Dynamic Range (HDR) on Xfinity TV?
Want to know more about viewing 4K Ultra HD (UHD) and 4K UHD/HDR with your Xfinity TV subscription? Check out our helpful information below, including how to watch it and what you can watch. What is 4K UHD content? 4K UHD resolution is four times full HD, providing a clearer, more vivid picture. Cur
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TV
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ANSWERED: How To Turn Purchase Protection and Locks PIN On and Off for Your Xfinity X1, Flex TV Boxes, and Xumo Boxes
What's the difference between an X1 Purchase PIN and Locks PIN? This article provides a better understanding of how parental controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1. Parental controls Parental controls allow you to limit the content viewable
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ANSWERED: Side by side comparison of all Xfinity X1 Voice Remotes
Introducing the Xfinity Voice Remote — only from Xfinity. The Xfinity Voice Remote (models XR11, XR15, XR16, XR100, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations, and
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ANSWERED: Xfinity X1 Boxes and IR Locations
The purpose of this document is meant to be a reference to IR (infrared) receiver locations on the lineup of XFINITY X1 Set-Top Boxes. Each type of STB will be listed with a picture of the device, a yellow marker indicating where the IR receiver is, and a brief description of the device along with i
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ANSWERED: Side by side Xfinity X1 TV Box Comparison - DVR vs. Non-DVR
If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes: While you may have these devices in your home, it
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TV
Official Solution
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Peacock Subscription Activations
**UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating their Peacock Premium plan. Peacock and their technology partner have implemented a fix and you should now be able to activate your subscription. Please try again and thank you for your patience. For additional
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Channels and Programming
Community Best Answer
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Storm ready wifi
Had outage last night (w.pa.) StormReady worked As Advertised!!!
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Xfinity Stream Website
Community Best Answer
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Dvr
We just got the new x1 dvr. We have had the old one since 2008. lol Ik. Anyway I am noticing you can no longer hit record in the middle of a show and have it record the whole show?! This is really annoying. You used to be able to do this as long as you were on that channel when the show started. We
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X1
Community Best Answer
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Roku
I'm having issues with the streaming app on roku. Was this issue resolved on your end or still going for other customers?
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Xfinity Stream Website
