***Updated 7/13/2026*** Movies Anywhere, lets you watch movies you purchased from a variety of retailers on a single, shared playback service. Current retailers include iTunes, Google Play, Microsoft, Fandango, Amazon, Verizon Fios, DirecTV, and Xfinity. With Xfinity, you can purchase content from X

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​ ​ ​If using Windows 10's browser EDGE, you will need to do the following to set your homepage.​ ​ ​ ​Click the "3-Dot menu"​​ (…) on the address bar, then​​ ​​Settings.​ ​In the left menu, click Start, home, and new tabs. ​ ​On the right side o

***Updated 8/11/2026*** Here’s an overview of Xfinity Accessibility options that can help. Learn more at corporate.comcast.com/impact/accessibility. Xfinity accessibility features and benefits Accessibility options on the TV Made EasyWith Xfinity X1 or Flex, just press the B button on your Voice Rem

***Updated 5/5/2026*** Help secure your devices, your personal information, and your family against online threats with easy-to-use internet security tips. Security tips Social engineering Social engineering is the use of deception and manipulation of human behavior to influence you into divulging c

​ ​***Updated 8/6/2026*** ​Question​ ​ ​​I am given the message "one moment please with ref code s0a00". It usually occurs around prime time and on the same few channels. What does this mean?​ ​ ​​ ​​Answer​ ​ ​​***Created by our Community***​ ​ ​​If you have the S0A00 error message it means your TV

***Updated 5/17/2026*** Stay connected, effortlessly — with Xfinity WiFi hotspots. With millions of Xfinity WiFi hotspots across the country, you’re never far from a fast, reliable connection. Whether you're grabbing coffee, traveling, or just out and about, Xfinity WiFi keeps you online with ease.

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after followi

***Updated 8/17/2026*** Learn how to change the batteries in your Xfinity Home devices. When some devices' batteries start to expire, a low-battery alert shows on: The Xfinity Home app and your touchscreen if you subscribe to Xfinity Home Security.The Xfinity app if you have Xfinity Home Smart Home.

***Updated 9/3/2026** What's the Xfinity Stream app? Turn any compatible device into a personal TV with Xfinity Stream — included at no additional charge with your Xfinity service. Xfinity TV customers can: Enjoy your full TV subscription in the home.Out of the home, stream more than 250 live channe

***Updated 8/30/2026*** Question​ ​ ​ ​How do I forward my email message to a text message on my XFINITY Mobile phone?​ ​ ​ ​Answer​ ​***Created by our Community***​ ​ ​ ​There are two ways to text an email to Xfinity phones besides plain old phone number texting.​ ​ ​ ​using: "[phone number]@​​vtex

***Updated 9/2/2026*** You can put your Xfinity account on a Seasonal Convenience Plan if you’re going away for a while. This helps you save money while keeping your services ready for when you return. How to enroll Go to the Seasonal Convenience Plan homepage and click Enrollment & Manage Seasonal.

***Updated 5/4/2026*** ​ Question​ ​ ​ ​How do I log into my Xfinity modem so I can manage my home network?​ ​ ​ ​ ​ ​ ​​Answer​ ​ ​ ​***Created by our​​ ​​Community Users***​ ​ ​​ ​​With a computer, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at ​​

***Updated 8/11/2026*** With an X1 Wireless TV Box (XiOne, Xi5, and Xi6), you can watch live TV through your in-home Xfinity network without a coaxial cable connection. X1 Wireless TV Boxes also have the same functionality as other non-DVR X1 devices. For more information on Xumo Stream Box from Xfi

***Updated 7/13/2026*** If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes: While you may have these d

***Updated 9/1/2026*** Whether you are moving, upgrading devices, or canceling a service, Xfinity can help! Go to the Digital Return Center at xfinity.com/returns and use the on-screen steps for the device you want to return. Even if you already disconnected your account, you can still use the Digit

***Updated 5/4/2026*** A home network is a group of devices — such as computers, game systems, printers, and mobile devices — that connect to the internet and each other. Home networks connect in two ways: A wired network, which connects devices like printers and scanners with cablesA wireless netwo

***Updated 4/28/2026*** Choosing either POP or IMAP can affect how you access and manage your email. Note: To learn more about using third-party email clients (e.g., Outlook, Apple Mail, Thunderbird, etc.) to access your Comcast.net email address, please see Enable/Disable Third-Party Client Access

***Updated 5/24/2026*** Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Before you begin, remember that: These instructions are specifically for rented Xfinity Gateways only.Xfinity Gateways broadcast t