I recently (early this month) got Xfinity wifi in my home to run my sprinkler system. The home will now have a new renter. They are getting a new xfiniti account. Is there a way for me to transfer my equipment to them?. I am out of state so difficult to go back and pick up equipment and turn it in

This is the first time since I have been a customer that I have gone over my monthly data allowance. I am transferring my files from OneDrive to a hard drive after I discovered it lost over four years of videos, handouts, and notes for an advanced Acupressure certification program. Most of the infor

Hey there, I currently have gigabit pro at my home. However, I am moving to a new address. I would like to set up the gigabit pro service at my new location. I tried to call the 800 number. However, the representative there has no knowledge of this service. Please have someone contact me. Thanks!

I just purchased two vacant lots where I will build houses. There are utility poles on each. One has a TV cable buried about 3 inches under my lawn running to the neighbor's house. The other pole is a [Edited: "Language"] of cables and connectors, all tangled together, feeding the 20 or so duplexes

Hello, I recently moved and disconnected my Xfinity service. Would someone be able to check that the modem I was using is properly disconnected from my old service address and account? I would like to use it elsewhere. Thank you,

I will be getting Xfinity NOW Internet next week. The modem is on the way, but I can see that the cable to my house is cut on the pole across the street. What do I need to do or who should I call so that I will be able to activate my new service?

Hello, I need to actually speak with a human, and I'd like to do it via email or chat. Can somebody please tell me how this can be done, because I've been trying for over a week now to get the assistant to connect me, both on my phone and laptop, in multiple browsers, at all times of the day and wee

Cable damaged at street. lost service for 5 days...would like credit

Hi there, I cancelled my services the other day and I was waiting for it to turn off and they haven't yet. I'm not exactly sure what to do, but I wanted to make sure they were turned off before I sent the equipment back.

I have been very sick and I have not been able to use my cards (in and out of hospital). I finally went to use them and they expired a month ago. I was wondering if they can be reissued. thank you Barbi

Completely frustrated with using the system as directed. Each attempt compiles the same message . . . error temporary unavailable. Any help will greatly be appreciated.

Would like to keep current tv package and downgrade internet speed

I'm trying forever since last Nov to get my bundle discount. The agent fool me to get new phone, nut none of them result in the discount they promised, I've just been ask to wait for the discount to be applied. but I get charges not discount. [Edited: "Inflammatory"]

I keep getting notified via email and on my Xfinity account that my rented modem needs to be replaced and upgraded. But every time I go to confirm, I get the error "Looks like something went wrong. Please refresh the page and try again". I've been refreshing, trying again, and trying different brows

For 2 months now I have never experienced such incompetence in my life. Ordered 2 new phones that were lost in shipping and this still isn't resolved. The Mobile CS is absolutely useless as are the local stores. Apparently I'm always being told I cannot do anything until THEY fix it. When asked to t

What are my options if I would like to change my service from triple play to internet only? I am unable to price/look at this through the app.

Hello, I need to cancel my internet service. Thank you.

Hi, I changed my internet plan online today. I got the email saying the order is confirmed. When do you think it will be ready, because now I have no internet. I guess I thought my old plan would remain until I activated the new plan.

How can I speak to someone who law both people I spoke to on customer service line were so rude and not helpful

I have a cable hanging about 6 feet from the ground at the lowest spot. It seems like some slack could be pulled in at the very least.