In 97225. No Internet for 9 days! No update on site. No update in app. No update on the phone. MAKE COMCAST A UTILITY SO THEY HAVE TO SUPPORT THEIR CLIENTS FAIRLY!!

I keep getting disconnected. Sometimes 10 an hours. It is very annoying it started last week eased up again this week then started again. [Image Removed: "Personal Information - MAC Address"]

There was a storm out by me a month or so ago and it shorted out the xfinity modem I previously had. I contacted customer service via chat and they were able to get me a new modem sent to my home (great), but I was never told or instructed to return the damaged modem. There was also no instruction i

Have a wierd issue that started yesterday where we are now connected to a neighbor's internet. Tried calling customer support but didn't get any meaningful help. After getting bounced around customer support, customer security assurance and internet technial help, the only thing that came out of it

Can I use the weekend $1 reward for a movie on Paramount+?

Hello, I have a teenager that is using MAC address spoofing to circumvent the "device pause" featured I enabled for his devices in the Xfi App. I have repeatedly changed the WiFi password, hidden the SSID, and disabled WPS but he continues to be able to find and log onto the network. I have MA

I just received my new Samsung galaxy A-14's today and I am trying get in touch with someone who can help me get them activated.

My sister's phone # is suddenly on "This telephone number is on your Call Blocking blacklist." I cannot unblock it. It is not on my xfinity blocked #'s list.

Hi, I just upgraded my modem. I would like to remove the old modem from my account so someone else can use it. Thanks,

I have two cable modems. One is a ARRIS and a NetGear. I bought the ARRIS cause Xfinity said my modem was probably bad. Either one of them will drop out and reboot all the time.  Xfinity said I have to call the cable modem manufacturer and they won't help.  I know it's something on their

Good Morning! I will try to make this brief but it is difficult. I noticed on my bill that a $13.00 service discount I had would be expiring on 5-13. I called on 4-15 to see if there was a way to retain that savings or anything else available. I finally got a person Yenique in Jamaica. She was polit

I was told I could get service -- hence why I have an account. I've been waiting approximately 1 month. I live on a Boulevard -- however the new construction side of the boulevard has been named Parkway instead.   This is probably why there is confusion.  I need help with this as

I have this issue that others have referenced before where my modem is not getting mid split speeds. I had a tech and they tested the line and its getting the correct speeds 2000 up and 400 down on their test device. They also came out and replaced the line from my house to the street. We tested it

Is it possible to find out  what it was that got my partners email iD banned from this forum. It happened a few years ago. I have had several others review all posts made , but still today, cannot find anything that violates any rules. Obviously I have not posted the email ID  here, but would greatl

I had bought a new plan and received the XB6 Wireless Gateway. A day after I set it up, it began making constant droning noises. I want a gateway that just doesn’t make noise. In terms of internet speed, everything seems to be fine. It’s just the noise that I don’t want. I’m wondering how I could p

Good evening! I have just added a mobile line to my Xfinity service (eligible for mobile discount), and initially chose By the Gig which includes a $10 monthly internet discount. A couple days later I decided that Unlimited would probably be better, so I changed it. Can you confirm if I will now be

Hello, I just signed up for Xfinity internet on our new construction home. However, I was unable to select the unit number in the account (there are four units in this building). Additionally, as a new construction, I am told by the developer that everything is wired except an outdoor cable junct

My search function will only return emails dated after January 2023. I can see and access emails in my inbox back to 2017.  While older emails can be scrolled to and opened, they do not appear in the search results.  I see in several forums where email boxes were rebuilt.  This was a

I have been getting many messages on the TV screen that the wifi has failed. This has now affected the Mobile Link for my Generac generator.  What is causing this problem?  it usually occures in the evening.  Last night it was going on and off multiple times.  I checked with my

2 days ago I upgraded to a new modem - MB8600 from an old SB6121. A week ago I upgraded from 200 Mbps to a Gigabit plan.    After activating the MB8600 online, I checked my internet speeds which now = 30-32 Mbps download and 40 Mbps upload. Previously, I was getting 130 Mbps with a slowe