J

Visitor

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1 Message

Wednesday, May 24th, 2023 3:59 PM

Closed

Internet Service address change

I recently bought a house and we are moving this weekend, I need to change the address of the service please!

I don't need a technician help to reinstall it :/ I just want to change the address to my new home.

Accepted Solution

Problem Solver

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743 Messages

11 months ago

Hello @Joroflru1508! Thank you for reaching out on our community forum. I'll be happy to help you transfer your service to the new address. 

Could you please send us a direct message with your first and last name and your full address?

• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

Expert

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103.2K Messages

11 months ago

The concern is not "E-mail" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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