Monday, August 28th, 2023 2:26 AM


Gigbit pro/X6

How do I get the gigabit pro/X6 service? A fiber node was installed and provisioned 240 feet from my house. Looking for some help to get a ticket submitted.

Accepted Solution

Official Employee


1.2K Messages

6 months ago

Hey, @user_159488. Thanks for posting on our community forums for assistance. We'd be happy to discuss our Gigabit Pro availability in your area. Is this your first time applying for service? Or do you have an active account with us? 

3 Messages

@XfinityDilary​ Thank you for the quick reply. I currently have a service with Xfinity.

3 Messages

The service I currently have is 1200 mbps. internet only.

Official Employee


389 Messages

@user_159488 Gotcha, Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

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