I wish I could post the screenshot but I believe it’s a scammer bc Comcast doesn’t really go by Comcast much anymore but Xfinity. It was a logo of Comcast in white, the black Curve around the c and a red background. My card was almost charged $80.20. For one I have the essential internet service so

Hi I just got a phone call with someone saying they were from comcast asking if I wanted to take a customer survey and I just wanted to check to see if this is something comcast does or if I need to be suspicious of the call. They knew my full name and what services I had. I confirmed all that info

Just got a call from comcast about a customer survey. Just curious if it was a real survey or a robo caller.

My firewall is complaining that my xCam2 is trying to perform an outbound "ET SCAN Potential SSH Scan" from its IP (multiple different ports above 32k) to 169.254.99.8:22. This happens several times a day. My two other xCams do not exhibit this behavior. What is going on here?

I just moved into a new home in a brand new, new construction neighborhood. I was originally told that my home would be serviceable by Comcast but when I called to do so I was told my address is not serviceable. We currently can only get ATT internet and Direct TV Satellite, neither of which we want

My preferences are all set to OFF and have been for years. Why did you recently start spamming me with unsolicited surveys, and why don't any of the links in the email actually allow me to unsubscribe?  Is agreeing to receiving this spam a condition of being a Comcast customer?  

I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof

Got a call today from "Comcast Xfinity". Stated that they were upgrading comcast boxes. After giving the number of TVs they said they would send a technician with two "state of the art cable boxes". Not sure what the scam is. Would they need a "deposit" if I had gone further. Called them thieves a

Never got survey for tech home visit . And I want this young man to be recognized for outstanding service . He came on July 21st . He went above and beyond and give this young man a raise . .Had new modem installed because I lost internet . was here the next day .

2 days in a row I get emails on my yahoo email account stating they are from Comcast saying there is a problem with my payment method and my service will be cancelled. I know it's a scam cause when I hover my curser over the xfinity name I get nonsense. Anyone else getting this?

I’m getting 3-5 scam calls a day claiming to be from Comcast offering me a deal. I just hang up. Can’t block them because they change the CID every time. This has got to stop!

Why do I receive the following message in my email: "The connection to remote server imap-east.ge.xfinity.com was refused or timed out while attempting to connect. Please try again"

I'm guessing this is a fake/scam call from "Comcast." First clue, caller ID was for Dunin Donuts Center. Guy comes on phone says he is from Comcast/Xfinity doing a courtesy check asking to see if I was having any issues with my service.  Seemed like a phishing scam so I just hung-up.  Any

Hello. This is an announcement to fellow Xfinity customers to bring awareness to a bot scam that happened to me. Before I go in depth, I have a BA in Software Engineering. I will try to keep to tech talk low so it is easily understandable. For the last two days I received a call with the caller I

Hello. I'm trying to locate the FCC ID for the XCam2. I've located the detailed report for the XW4 wall unit. The FCC ID is marked on the back as required "FCC ID: P27XW4. The xCam2 aka SCHC2AEW's label on the back only shows the FCC logo with no ID. Can someone assist? It's strange, I know Serc

I've been a member of the Community Insights program for some time but I'm no longer being notified of new surveys. How do I get Xfinity to keep.me up to date on new community surveys?

I had great customer service today on live chat and wanted to leave a good review on a survey, but after clicking on "download transcript" it didn't allow me to complete the survey anymore to give a kudos to the person who helped me out. Any way I can do this now?

I find it very interesting that whenever you seem to have a good experince with Comcast, you instantly get a request for a customer survey. When it is a bad experience, not only don't you receive a customer survey request, but searching the entire Comcast website there in NO PLACE to submit an unso

Comcast Tech installed the CGM4981COM and left without functioning WiFi. First question...what is the name of the WiFi router? I was told it should show up as XFINITY, but I do not see any network under that name on my phone WiFi list.  Fortunately, I have my own WiFi router and that works. A

I recently become xfintyless And I have 2 Xcam3 the I need to check on my kids at home and I wanna know which app can. Be compatible with this cameras please someone who can help me