Visitor
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1 Message
Comcast scam
I wish I could post the screenshot but I believe it’s a scammer bc Comcast doesn’t really go by Comcast much anymore but Xfinity. It was a logo of Comcast in white, the black Curve around the c and a red background. My card was almost charged $80.20. For one I have the essential internet service so my bill would never be that high for one month. Two thank God it declined since I didn’t have much on that cash app card. And three the charge was in a state that I am not in. I canceled that card btw.
XfinityGabby
Official Employee
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1.5K Messages
2 years ago
Hey there, @user_d21979. We truly appreciate you taking the time to reach out to our team via Forums. That's certainly not the experience we want you to have, we can certainly look into the account to make sure that the account is in good standing.
Can you advise how you were contacted was it via email, text or phone? Also, here's a helpful link that will give you tips on how to protect yourself from a scam: https://www.xfinity.com/support/articles/protect-yourself-phone-scams.
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