Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (19.7K)
Closed
Change WiFi Channel
Good afternoon, I'm having trouble with speed to my main device. How can I change my WiFi channel to #1? Thanks, Carter
Question
•
Your Home Network
I’m not getting cnn channel
No cnn channel and I have basic package
Question
•
Channels and Programming
Closed
Game show channel reception
Game show channel is having major pixel problems. All other channels are crystal clear. Is there a problem with the network?
Question
•
X1
Accepted Solution
Closed
Music channel without video
Until last week I was able to listen to Music Channel Audio without the video. Now when I turn off the video I loose the audio, when I return to video I seem to be in some kind of advertising loop. Any suggestions, can I go back to software from prior to last week?
Question
•
Channels and Programming
Closed
why is weather channel not working 9/25/24
weather channel not connecting, locks up, scrambles, reverts to last channel used
Question
•
Channels and Programming
Hello @user_jw6fkh Can you provide details on what troubleshooting steps you've taken so far? For example, have you rebooted your modem and made sure you were on your private network? You may want to also delete the Xfinity Stream download and try to
Recent Upgrade Issues
Yesterday, Xfinity performed upgrades in my area and service was down for a few hours. Once upgrades completed, service was restored. But now when connecting to our separate TV streaming app, local channels are now Philadelphia and no longer NY. Anyone else having this annoying issue?
Question
@headuardo I am just the person to help you in resolving any questions or concerns about your channel line up. The link: https://www.xfinity.com/support/articles/id11-channel-lineup can be helpful in locating your channel lineup for your address.
Local channel "Movies" (channel 381 in Albuquerque)
Local channel "Movies" (channel 381 in Albuquerque) no longer is working. Why am I paying for this channel when it no longer functions correctly?????
Question
Closed
Outlaw channel missing
I was disappointed when the H&I channel disappeared and glad when you brought it back. The only problem is the.channel you put it back on is also one of my favorite channel, the Outlaw channel. Now that's gone and I am again disappointed
Question
•
Channels and Programming
Closed
This channel is temporarily unavailable
Last 8 hours several cable channels are giving an error message this channel is temporarily unavailable
Question
•
Channels and Programming
No audio on channel 1115 Newsmax
There is no audio on channel 1115 Newsmax. This is the only channel without audio. There is no “we are experiencing audio difficulties “ message displayed on the screen. Programs and commercials are without audio.
Question
•
Channels and Programming
Closed
Channel guide not coming up
My channel guide is not coming up on xfinity app
Question
•
Xfinity Stream App
Closed
TBN on channel 21
Channel 21 used to be TBN and still displays on the TV guide on screen. But it is Juce instead. Any idea where TBN went for zip code 33172?
Question
•
Channels and Programming
Hey there, user_1nfynt, thanks for reaching out through Xfinity Forums regarding your channel lineup. We do not have any updates on adding that channel to your current lineup. However, you would be notified of any channel changes through your email.
MeTv Cartoon Channel
On 06/25/2024 Metv toons channel will be launched, will Xfinity be carrying it and will it be on my account. If not then when will it be made available?
Question
Official Solution
Closed
credit for channel subscription
Hi Xfinity! I subscribed to a premium channel (Cinemax) a while ago. I recently discovered it was part of my package, yet I was still getting charged monthly for the subscription. How can I go about getting credited for all the months I was charged for that subscription? Thank you!&nbs
Question
•
Channels and Programming
Closed
H&I channel removed from Ultimate package
H&I channel was a part of my plan yesterday and now its gone. I receive a message stating the channel requires a subscription. Wht changed???
Question
•
Channels and Programming
Outlaw channel is suddenly letterboxed?
As of today Outlaw channel is letterboxed. Never was before as far back as I have been able to receive it. Anyone else seeing it? Yes, I realize there are lower numbered channels that deliver SD and may be letterboxed, but this is the highest channel Outlaw is available on in my area. What gives? Ye
Question
•
Channels and Programming
Accepted Solution
Closed
Xfinity program guide for COMET channel
In May 2024 the Comet network for zip code 77590 (near Houston TX) was moved from channel 317 to 310. Although we can access Comet programs, the Xfinity channel guide does not show the correct program listings for ch 310. For example, at noon CDT it should display "Stargate SG-1", but it show
Question
•
Channels and Programming
Accepted Solution
Closed
Smithsonian Channel
We are new Comcast customers as of today, had our 120+ HD package installed today however before we switched yesterday I made sure to confirm with our agent who also confirmed with his supervisor that we would have the Smithsonian Channel.... then when the tech was at our house installing the cable
Question
•
Channels and Programming
Closed
heroes and icons channel
Are they moving the channel again? I am still getting it, but the program guide is giving me the shows from the outlaw network.
Question
•
Customer Service
Greetings, I contacted Comcast & they said I should be getting Newsmax Ch. 1115 because it's on the channel lineup I have. Yet, 1115 is absent from the channel guide. The channel numbers go from 1114 with the very next channel being 1121. Any ideas w
stones67
commented
5 years ago
to the conversation:
0
How to get newsmax channel 1115 on comcast
Cannot get newmax
Question