Dzacfal_peoplep's profile

New Poster

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1 Message

Fri, Mar 20, 2020 7:00 AM

How to get newsmax channel 1115 on comcast

Cannot get newmax

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Accepted Solution

ComcastTeds

Official Employee

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18.9K Messages

1 y ago


@Dzacfal_peoplep wrote:

Cannot get newmax


NewsMax is included on our X1 platform in most all areas. Do you have an X1 cable box? What do you see when you tune to channel 1115? Is there a message on the screen?  

 

You can also use your voice remote and say 'Newsmax' to find it on your X1 box.

 

Please remember Newsmax is only available if you have X1.  

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New Poster

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1 Message

1 y ago

Greetings,

I contacted Comcast & they said I should be getting Newsmax Ch. 1115 because it's on the channel lineup I have. Yet, 1115 is absent from the channel guide. The channel numbers go from 1114 with the very next channel being 1121. Any ideas why I'm not getting Newsmax?

Again

Expert

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25.6K Messages

1 y ago


@stones67 wrote:

Greetings,

I contacted Comcast & they said I should be getting Newsmax Ch. 1115 because it's on the channel lineup I have. Yet, 1115 is absent from the channel guide. The channel numbers go from 1114 with the very next channel being 1121. Any ideas why I'm not getting Newsmax?


Are you on the X1 platform?

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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New Poster

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1 Message

10 m ago

How do I get Newsmax? I type the channel "1115" and it does not show up. It jumps from 1114 to 1120. Also does Xfinity have One America Network (OAN) channel? Thank you,

Again

Expert

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25.6K Messages

10 m ago


@kapmcbride wrote:

How do I get Newsmax? I type the channel "1115" and it does not show up. It jumps from 1114 to 1120.

In order to receive Newsmax you need to be on the X1 platform.

 

Also does Xfinity have One America Network (OAN) channel?

No, Xfinity does not carry OANN.  Sorry.

Thank you,


 

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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studolgon

Valued Contributor

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377 Messages

10 m ago

New Poster

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2 Messages

10 m ago

Same here.

New Poster

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2 Messages

10 m ago

I have the XR2 remote. Channel 1115 does not appear in my channel guide.

Again

Expert

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25.6K Messages

10 m ago

To get Newsmax channel 1115 you need to be on the X1 platform.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Visitor

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1 Message

What the heck is the X1 platform.  My printout shows sports and news is included with the Preferred package.  

New Poster

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1 Message

8 m ago

1112

New Poster

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1 Message

7 m ago

What is the technical reason for requiring the X1 platform to receive Newsmax/1115? 
For context, I currently use a Tivo Premiere w/ CableCard.

CCAndrew

Diamond Problem Solver

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25.9K Messages

7 m ago

It an IP channel only available through the X1 boxes
Again

Expert

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25.6K Messages

6 m ago


@kriscass wrote:

Cannot get 1115. why not?


Newsmax is an IP channel.  You need to be on the X1 platform in order to get it.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New Poster

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1 Message

6 m ago

Cannot get 1115. why not?

ComcastTeds

Official Employee

 • 

18.9K Messages

6 m ago

@kriscass 

 

NewsMax is included on our X1 platform in most all areas. Do you have an X1 cable box? What do you see when you tune to channel 1115? Is there a message on the screen?

 

You can also use your voice remote and say 'Newsmax' to find it on your X1 box.

 

Please remember Newsmax is only available if you have X1.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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