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Sunday, March 30th, 2025 5:04 PM

I’m not getting cnn channel

No cnn channel and I have basic package

Official Employee

 • 

1.8K Messages

22 hours ago

 

user_rslqzs, Thanks so much for contacting Xfinity Support. If you use the Xfinity app, there is a way to troubleshoot your cable box. Look for a system refresh and see if that helps. Let us know if you need any assistance. 

 

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