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ANSWERED: How to forward an email to a text message on Xfinity Mobile phones

​Question​ ​ ​ ​How do I forward my email message to a text message on my XFINITY Mobile phone?​ ​ ​ ​Answer​ ​***Created by our Community***​ ​ ​ ​There are two ways to text an email to Xfinity phones besides plain old phone number texting.​ ​ ​ ​using: "[phone number]@​​vtext.com​

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ANSWERED: How to stop unwanted calls to your Xfinity Home Phone

Xfinity Voice Spam Blocker controls and settings Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. Control is put into your hands as you choose which types of calls you want to block and which to send to voicemail, helping put an end to the nuis

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ANSWERED: Xfinity On Demand Error Codes and Troubleshooting Steps

When there's a problem while you're watching Xfinity On Demand, you may get an error code and a brief message describing the issue. We apologize for any inconvenience. Please see the list below for the most common On Demand error codes and possible troubleshooting steps you can take for resolving t

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ANSWERED: Changing the Descriptive Audio default language on Xfinity XR2 Remote

***Created by our Community***       I have had the RNG 150N cable box and the Xfinity XR2 remote. For only a short period of time, and I thought the box had a mind of its own, as several times, it had changed to Espanol, with the Video Descriptive Service mode being activated,

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ANSWERED: What is Video Description and how do I turn it on/off?

​Question:​ ​ ​ ​ ​ ​What is Video Description and how do I turn it on/off?​ ​ ​ ​ ​ ​Answer:​​ ​ ​ ​ ​ ​ What is audio description?Audio description: Refers to audio-narrated descriptions of key visual elements of programming inserted within natural pauses in dialogue. Mak

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ANSWERED: How to get iHeartRadio on Xfinity X1

iHeartRadio is now available on your Xfinity X1 TV Box!The iHeartRadio app on X1 allows you to listen to music from your favorite artist radio or from more than 800 live radio stations over a range of genres, including Pop, Country, Hip-Hop, R&B, Alternative, Rock and more.To use the iHeartRadio

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ANSWERED: What does the flashing light on my Xfinity X1 box mean?

​ ​ ​Question​ ​ ​What does the flashing light on my X1 box mean? Answer​ ​ ​ ​ What the LED lights on your X1 TV Box mean Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Bo

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ANSWERED: Xfinity Sports Blackout Information

Xfinity is your home for the most live sports, giving you access to the sports you love when and where you want. As an Xfinity TV customer, you can enjoy more sports your way – live in HD on your TV, streaming online and even through Xfinity On Demand It's important to remember, however, that

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ANSWERED: How do I turn on/off closed captioning on my Xfinity TV boxes?

​ ​ ​Question:​ ​ ​ ​ ​ ​ ​ ​ ​​How do I turn on/off closed captioning?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​Which TV Boxes Support Closed Captioning?​ ​ ​Below is a list of TV Boxes that have the option to enable or disable Closed Captioning via Settings in the Xfinity On-Screen

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ANSWERED: Where can I get a printable Xfinity channel lineup?

​ ​ ​Question​ ​ ​ ​ ​ ​ ​ ​Where can I get a local printable Xfinity channel lineup?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​You can get a copy of your lineup online at ​​https://www.xfinity.com/learn/channel-lineup​​ or ​​ht

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ANSWERED: Can I buy my own DVR or cable box?

​ ​ ​Question​ ​ ​ ​ ​ ​ ​ ​Can I buy my own DVR or cable box?​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ Off-Market TV Boxes Cable operators purchase TV Boxes from TV Box manufacturers that they then rent to their customers. While these boxes are generally not intended for retail sale to consum

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ANSWERED: How much energy do Xfinity set top boxes use?

​ ​​Question​ ​How much energy do Xfinity set top boxes use? ​ ​Answer Comcast is committed to creating the sustainable devices of tomorrow. In 2013, we joined with other leading, multichannel video programming distributors to launch a historic TV Box energy conservation agreement.As part of ou

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ANSWERED: How to get Hulu on Xfinity X1 and Xfinity Flex

​ ​ ​ The Hulu app is available to all Xfinity Flex and eligible Xfinity X1 customers! Hulu is a popular subscription over-the-top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios. Hulu gives you access to shows from ABC, NBC, FOX, A&E an

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ANSWERED: What is MLB EXTRA INNINGS and how to get it on Xfinity?

​ ​ ​ ​ ​ ​ ​ ​ What's MLB EXTRA INNINGS? Catch out-of-market games with MLB EXTRA INNINGS. Get live scores and advanced stats right on your TV with Xfinity X1 along with access to MLB.TV to stream every out-of-market game live or On Demand on your favorite devices. What you'll need You'll

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ANSWERED: How to Program Your Remote for Your Xfinity Non-X1 TV Box

​Using the Self-Service feature on non-Xfinity X1 TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment.. Access the self-help screen To access the Self Help screen: Press the Menu button on your remote control

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ANSWERED: How to reset a frozen Xfinity Home touchscreen?

Learn how to resolve a frozen screen issue when using an Xfinity Home touchscreen. What you'll need Xfinity Home The Home Station or touchscreen with a frozen screen Phillips-head screwdriver Reset Xfinity Home Station Carefully place the Xfinity Home Station face down and remove the stand

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ANSWERED: What is the Xfinity Accessibility Assistance Large Button Remote?

The XRA Large Button Voice Remote is the next generation, voice-controlled Xfinity accessibility remote that features a flat, stable back with descriptive button labels, vibration feedback and backlit buttons. It’s easy to grip and has premium metal directional keys. For customers who have di

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ANSWERED: How to solve these common Xfinity TiVo Error Codes

***Created by our Community*** GSM-1 Error Message: "Unable to retrieve DiscoveryConfiguration object, failed to retrieve scan configuration from AVSDB" Explanation: AVSDB is an external database that holds all information for autodiscovery to complete. Error means that the Cardio server coud

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ANSWERED: How to fix the Xfinity voicemail messages indicator always on

​ ​ ​Question​ ​ ​ ​ O​​ur voicemail indicator on our home phone is perpetually on even with no messages. Needs to be reset or resolved please​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​1. Go Here:  ​​https://connect.xfinity.com/voice/settings/voicemai

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ANSWERED: How to Program Your Xfinity X1 Remote for TV and Audio Control

​ ​ ​How To Pair and Program Your Xfinity Voice Remote​​​ You can program your Xfinity Voice Remote to work with your TV and audio/video (AV) receiver, like a sound bar and other pieces of audio equipment. If you have Xfinity X1, Xumo Stream Box from Xfinity, or Xfinity Flex, follow these steps t

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