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ANSWERED: Can I buy my own DVR or cable box?

​ ​ ​Question​ ​ ​ ​ ​ ​ ​ ​Can I buy my own DVR or cable box?​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ Off-Market TV Boxes Cable operators purchase TV Boxes from TV Box manufacturers that they then rent to their customers. While these boxes are generally not intended for retail sale to consum

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ANSWERED: How much energy do Xfinity set top boxes use?

​ ​​Question​ ​How much energy do Xfinity set top boxes use? ​ ​Answer Comcast is committed to creating the sustainable devices of tomorrow. In 2013, we joined with other leading, multichannel video programming distributors to launch a historic TV Box energy conservation agreement.As part of ou

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ANSWERED: How to get Hulu on Xfinity X1 and Xfinity Flex

​ ​ ​ The Hulu app is available to all Xfinity Flex and eligible Xfinity X1 customers! Hulu is a popular subscription over-the-top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios. Hulu gives you access to shows from ABC, NBC, FOX, A&E an

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ANSWERED: What is MLB EXTRA INNINGS and how to get it on Xfinity?

​ ​ ​ ​ ​ ​ ​ ​ What's MLB EXTRA INNINGS? Catch out-of-market games with MLB EXTRA INNINGS. Get live scores and advanced stats right on your TV with Xfinity X1 along with access to MLB.TV to stream every out-of-market game live or On Demand on your favorite devices. What you'll need You'll

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ANSWERED: How to Program Your Remote for Your Xfinity Non-X1 TV Box

​Using the Self-Service feature on non-Xfinity X1 TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment.. Access the self-help screen To access the Self Help screen: Press the Menu button on your remote control

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ANSWERED: How to reset a frozen Xfinity Home touchscreen?

Learn how to resolve a frozen screen issue when using an Xfinity Home touchscreen. What you'll need Xfinity Home The Home Station or touchscreen with a frozen screen Phillips-head screwdriver Reset Xfinity Home Station Carefully place the Xfinity Home Station face down and remove the stand

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ANSWERED: What is the Xfinity Accessibility Assistance Large Button Remote?

The XRA Large Button Voice Remote is the next generation, voice-controlled Xfinity accessibility remote that features a flat, stable back with descriptive button labels, vibration feedback and backlit buttons. It’s easy to grip and has premium metal directional keys. For customers who have di

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ANSWERED: How to solve these common Xfinity TiVo Error Codes

***Created by our Community*** GSM-1 Error Message: "Unable to retrieve DiscoveryConfiguration object, failed to retrieve scan configuration from AVSDB" Explanation: AVSDB is an external database that holds all information for autodiscovery to complete. Error means that the Cardio server coud

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ANSWERED: How to fix the Xfinity voicemail messages indicator always on

​ ​ ​Question​ ​ ​ ​ O​​ur voicemail indicator on our home phone is perpetually on even with no messages. Needs to be reset or resolved please​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​1. Go Here:  ​​https://connect.xfinity.com/voice/settings/voicemai

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ANSWERED: How to Program Your Xfinity X1 Remote for TV and Audio Control

​ ​ ​How To Pair and Program Your Xfinity Voice Remote​​​ You can program your Xfinity Voice Remote to work with your TV and audio/video (AV) receiver, like a sound bar and other pieces of audio equipment. If you have Xfinity X1, Xumo Stream Box from Xfinity, or Xfinity Flex, follow these steps t

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ANSWERED: Amazon Prime Video on Xfinity X1

Watch your favorite Amazon original content, includingThe Marvelous Mrs. Maisel,The Man in the High CastleandThe Grand Tour, along with the full Prime Video library — directly on your X1 or Flex streaming TV Box with Amazon Prime Video. To access the Prime Video app on these devices, you&rsqu

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ANSWERED: How to use Xfinity X1

​X1 Overview and User Guide​ ​ ​ Xfinity X1 is simply extraordinary! What is X1? X1 delivers the simplest, fastest, and most complete way to access all your entertainment on all your screens.Not a customer yet? Order Xfinity X1 and watch more of what you love in one place! With X1, you experie

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ANSWERED: Troubleshooting TV No Picture, Black or Blue Screen

​Troubleshooting Steps Learn how to resolve issues with your TV if it isn't displaying a picture or only shows a blue or black screen. Troubleshooting steps Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to

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ANSWERED: What is Movies Anywhere and how does it work with Comcast?

Movies Anywhere, lets you watch movies you purchased from a variety of retailers on a single, shared playback service. Current retailers include iTunes, Google Play, Microsoft, Vudu, FandangoNOW, Amazon, Verizon Fios, DirecTV and Xfinity.With Xfinity, you can purchase content from Xfinity TV Boxes a

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ANSWERED: What is the ESPN+ app on Xfinity X1 & Flex?

The ESPN app on Xfinity X1 TV Boxes and Flex streaming TV Boxes offers live and On Demand content from ESPN, ESPN2, ESPN3, ESPNews, ESPNU, ESPN Deportes, LHN, SECN, and SEC+ channels. You can also subscribe separately to ESPN+ and view content in the ESPN app on X1 and Flex. ESPN+ offers streaming

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ANSWERED: How to get Xfinity Accessibility Assistance?

The Accessibility Settings menu makes it easy to find features and options of importance including closed captioning, audio description, and Voice Guidance for our customers with disabilities. Get to the X1 Accessibility Home screen There are a few ways to reach the Accessibility Home screen: U

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ANSWERED: Side by side Xfinity X1 TV Box Comparison - DVR vs. Non-DVR

If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different model TV Boxes that you may have, including the XG1, XG2, XG3, XG4, RNG150N and XiD. Notes: While you may have these devices in your home, it do

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ANSWERED: Side by side comparison of all Xfinity X1 Voice Remotes

Introducing the Xfinity Voice Remote — only from Xfinity. The Xfinity Voice Remote (models XR11, XR15, XR16, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations,

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ANSWERED: How can I stay online during network and power outages?

Xfinity Storm-Ready WiFi includes a Storm-Ready device and Battery Backup to help keep your home online for up to four hours through network and power outages with cellular data at no additional charge. _ During an outage, the Storm-Ready device automatically switches from broadband to cellular 4G L

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ANSWERED: How to protect yourself from fraud?

We’re committed to helping you stay protected Protecting you is one of our top priorities, and we have dedicated significant resources to keeping your account safe and secure. We have multiple layers of security that automatically detect and block hundreds of thousands of cyber events every s

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