Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (171)
Closed
ANSWERED: Comcast Modem Wireless Gateway Device/Feature Comparison
Xfinity Gateways and xFi Gateways are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control and speed for the ultimate connected experience. General features of our latest devices, the xFi Advanced Gateways, include: Secure wireless ho
Articles
•
Internet
Closed
ANSWERED: Xfinity Blocked Internet Ports List and How to Block Ports
Find out which ports are blocked by Xfinity and Comcast services, and why. Ports on the internet are like virtual passageways where data can travel. All information on the internet passes through ports to get to and from computers and servers. When a certain port is known to cause vulnerability to
Articles
•
Internet
Closed
ANSWERED: What to Do If You Can't Make Calls with Your Xfinity Voice Service
What to do if you can't receive calls with your Xfinity Voice service Here are a few solutions to try when it appears your phone service isn’t working. Troubleshooting tips If you're having trouble receiving phone calls with your Xfinity Voice service, try whichever of the following st
Articles
•
Phone
Closed
ANSWERED: Finding Approved Xfinity Modems and Gateways
Find out more about buying and using your own internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway. Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi — our WiFi management platform &m
Articles
•
Internet
Closed
ANSWERED: How to lower your Comcast bill?
Question Can you please help me lower my bill? I am a current customer and there does not appear to be any "deals" available for current customers. Answer ***Created by our Community Users*** Regarding promotional discounted offers, Comcast offe
Articles
•
My Account
Closed
ANSWERED: Can I buy my own DVR or cable box?
Question Can I buy my own DVR or cable box? Answer Off-Market TV Boxes Cable operators purchase TV Boxes from TV Box manufacturers that they then rent to their customers. While these boxes are generally not intended for retail sale to consum
Articles
•
TV
Closed
ANSWERED: How to install Xfinity Stream App on Smart TVs
Question Can the Xfinity Stream App be installed on a Smart TV? Answer Learn how to activate the Xfinity Stream apps on LG, Samsung and Xumo Smart TVs.Note: Your Xfinity TV and Internet services must be installed prior to using the Xfinity Stream App on your Smart TV. For infor
Articles
•
Mobile Apps
Closed
ANSWERED: How to Pay Your Bill Using Apple Pay?
How to Pay Your Bill Using Apple Pay You can now pay your bill online using Apple Pay in the Safari web browser with a compatible Apple device. To use Apple Pay, you must first add a credit or debit card to your Apple Wallet.To learn about device compatibility and how to set up and use Apple Pay, v
Articles
•
My Account
Closed
ANSWERED: How to set up Port Forwarding on your Xfinity Gateway
This article explains how to set up port forwarding for your home network. You also have the option to enable port triggering on your home network. We offer two ways to set up port forwarding if you rent an Xfinity Gateway: xFi Users (xFi Gateway): Set Up Port Forwarding Using the Xfinity
Articles
•
Internet
Closed
ANSWERED: How to Program Your Xfinity X1 Remote for TV and Audio Control
How To Pair and Program Your Xfinity Voice Remote You can program your Xfinity Voice Remote to work with your TV and audio/video (AV) receiver, like a sound bar and other pieces of audio equipment. If you have Xfinity X1, Xumo Stream Box from Xfinity, or Xfinity Flex, follow these steps t
Articles
•
TV
Closed
ANSWERED: Xfinity On Demand Error Codes and Troubleshooting Steps
When there's a problem while you're watching Xfinity On Demand, you may get an error code and a brief message describing the issue. We apologize for any inconvenience. Please see the list below for the most common On Demand error codes and possible troubleshooting steps you can take for resolving t
Articles
•
TV
Closed
ANSWERED: Troubleshooting your XFINITY Internet connection when the US/DS lights are blinking
Question I have no Internet access. I've noticed that the US and DS buttons on the modem are blinking, which they didn't do before. What does this mean? Answer ***Created by our Community Experts*** The modem's lights are a visual indicati
Articles
•
Internet
Closed
ANSWERED: How to Self Install and Activate Your Internet Equipment
Find out how you can activate your Xfinity Internet and Voice services with an Xfinity Gateway or an approved owned (third-party) device. Activate with an Xfinity Gateway Download the Xfinity app. Create your Xfinity ID and password. Log in. Identify your device. Look for the QR
Articles
•
Internet
Closed
ANSWERED: 10 things you can do right now to fix your internet
***Created by our Community Experts*** Xfinity Forums Troubleshooting page: https://forums.xfinity.com/t5/Your-Home-Network/Xfinity-Internet-Connection-Troubleshooting-Tips/td-... Reddit: r/Comcast_Xfinity https://www.reddit.com/r/Comcast_Xfinity/wiki/knowledgeba
Articles
•
Internet
Closed
ANSWERED: How to set up your Home Page when using Windows 10 EDGE
***Created by our Community Experts*** If using Windows 10's browser EDGE, you will need to do the following to set your homepage. Click the "3-Dot menu" (…) on the address bar, then Settings. In the left menu, click Start, home, and
Articles
•
Internet
Closed
ANSWERED: What is the YouTube App on Xfinity X1 and how to use it
Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet service A compatible X1 TV Box (excludes RNG150s) Access and Use the YouTube App To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can
Articles
•
TV
Closed
ANSWERED: Why am I getting calls with my contact info?
Question Why am I getting calls with my name and telephone number on my caller ID? Answer
Articles
•
Phone
Closed
ANSWERED: Top 10 Internet Security Tips from Xfinity
Help secure your devices, your personal information, and your family against online threats with easy-to-use internet security tips. Print a copy for easy reference. The risks are real, but the solution is clear. Security tips SOCIAL ENGINEERING Don’t be fooled by social engineering. Soci
Articles
•
Internet
Closed
ANSWERED: What is Movies Anywhere and how does it work with Comcast?
Movies Anywhere, lets you watch movies you purchased from a variety of retailers on a single, shared playback service. Current retailers include iTunes, Google Play, Microsoft, Vudu, FandangoNOW, Amazon, Verizon Fios, DirecTV and Xfinity.With Xfinity, you can purchase content from Xfinity TV Boxes a
Articles
•
TV
Closed
ANSWERED: How to download and get started with the Xfinity Home App?
Download and Install the Xfinity Home App The Xfinity Home app is available for Apple (iPhone, iPad or iPod touch) and Android (phone or tablet) devices. What You'll Need Xfinity ID and password Apple (iOS 11+) or Android (OS 6+) device DifficultyEasy Installing the App Access t
Articles
•
Mobile Apps