COVID-19 and Customers with DisabilitiesWith businesses and schools closed and stay-at-home orders in effect in many areas due to the COVID-19 pandemic, we realize that customers with disabilities may be relying on our network, products and services now more than ever. Here’s an overview of Xf

​​​​ ​ ​ ​ ​ ​​​​Question​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​ ​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​Why am I getting calls with my name and telephone number on my caller ID?​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​ ​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​ ​​​​ ​ ​ ​ ​ ​​​​ ​​​​ ​ ​ ​ ​ ​​​​Answer​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​ ​​​​ ​ ​ ​ ​ ​ ​

Starting Tuesday, April 27, 2021 and continuing through Monday, May 3, 2021, the biggest week in television history is back! Watch the best shows and movies from HBO Max, Showtime, Starz, Hulu, Epix, AMC+ and more!   Xfinity customers can watch thousands of episodes and hundreds of movies on d

​Comcast offers two-step verification using the Xfinity app to provide extra layers of digital security and an easier sign-in experience. The Xfinity app is available for download on Apple and Android phones. The Xfinity app alerts you when someone attempts to use your Xfinity ID and

​​ ​ ​ ​​Find out how to fix common issues with your internet and WiFi connection.​​ ​ ​ ​ ​ ​ ​ ​ ​ ​​Before you start troubleshooting, make sure your device is connected to your in-home WiFi network and not the Xfinity WiFi Hotspot.​​ ​ ​ ​ ​ ​ ​ ​ ​ ​​Try this first:​​ ​ ​ ​ ​ ​​If you have an

What Is 4K UHD content? 4K UHD resolution is four times full HD, providing a clearer, more vivid picture. Current HDTV offers 1,920 pixels (tiny dots that make up the picture) across the width of the screen — the more pixels, the sharper the image. With 4K technology, the number of pixels acro

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​ ​ ​If using Windows 10's browser EDGE, you will need to do the following to set your homepage.​ ​ ​ ​Click the "3-Dot menu"​​ (…) on the address bar, then​​ ​​Settings.​ ​In the left menu, click Start, home, and

Download and Install the Xfinity Home App The Xfinity Home app is available for Apple (iPhone, iPad or iPod touch) and Android (phone or tablet) devices.Would you like a preview? The Xfinity Home app demo can be viewed from your phone or computer.What You'll Need Xfinity ID and password Apple (iO

​ ​​Depending on your Xfinity Voice plan, you can access to up to 12 of the most popular calling features:​ ​ ​ ​ ​ ​Three-Way Calling​​*​ ​ ​ ​Anonymous Call Rejection​​*​ ​ ​ ​Call Forwarding​​*​ ​ ​ ​Call Forwarding Selective​​*​ ​ ​ ​Call Return​​*​ ​ ​ ​Call Screening​​*​ ​ ​ ​Call Waiting​ ​ ​

Question: How do I get a second IP address for my modem?   Answer:    ***Created by our Community Experts*** Some modems or gateways have the ability to be configured with multiple IPv4 addresses for each of their ethernet ports. However, because of the declining number of publ

Xfinity customers who use accessibility services, including Closed Captioning, audio description and Voice Guidance, have access to a specially trained and dedicated customer support team through Comcast's Accessibility Support Center for Customers with Disabilities. Xfinity customers who use Ameri

​ ​ ​​​ ​This article provides details on how to troubleshoot home WiFi issues with Xfinity xFi.​​For an overview of the xFi website (​​xfinity.com/myxFi​​) and the app for mobile devices, see our​​ ​​web and mobile app article​​.​ ​For tips on managing your home network, see​​ ​​personalizin

Connect Under Connect > Devices, you can view all devices that are currently connected to your home network and their status (active, paused, etc.). From the bottom of Connect, you can also view the Devices Not Connected to see the list of devices that have previously con

Learn how to use the Xfinity app or Xfinity Home app to add a camera in your Xfinity system. Don't have an Xfinity Camera yet? Visit Xfinity Cameras to get started! Before Pairing Your Xfinity Camera Identify your camera. Pairing instructions depend on the camera model and your Xfinity

Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet service A compatible X1 TV Box (excludes RNG150s) Access and Use the YouTube App To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, y

Question Does Comcast have special offers for members of the military?   Answer   At Comcast, your military service matters to us. In gratitude for your service, we have a special customer offer if you're currently serving in the military or if you're a veteran: a one-time $25 Xfinity

Find out more about buying and using your own internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway.Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi – our WiFi management platform &nda

​ ​ ​When some devices' batteries begin to expire, a low-battery alert displays on the Xfinity Home app and, if you have Xfinity Home Secure, on your touchscreen. Replace the battery within two weeks of receiving the alert.​ ​ ​ ​ ​ ​If you receive a low battery alert within 30 days of device insta

​ Xfinity is your home for the most live sports, giving you access to the sports you love when and where you want. As an Xfinity TV customer, you can enjoy more sports your way – live in HD on your TV, streaming online and even through Xfinity On Demand It's important to remember, however, th

​ ​ ​ ​ ​ ​ ​ ​ What's MLB EXTRA INNINGS? Catch out-of-market games with MLB EXTRA INNINGS. Get live scores and advanced stats right on your TV with Xfinity X1 along with access toMLB.TVto stream every out-of-market game live or On Demand on your favorite devices. What You'll Need You'll need the