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ANSWERED: How to install Xfinity Stream App on Smart TVs

Question Can the Xfinity Stream App be installed on a Smart TV?   Answer   Learn how to activate the Xfinity Stream Beta apps on LG and Samsung Smart TVs. Note: Your Xfinity TV and Internet services must be installed prior to using the Xfinity Stream Beta App on LG and Samsung S

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 • Mobile Apps

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ANSWERED: How to Manage (Enable/Disable) Your Xfinity WiFi Hotspot

Your Xfinity Wireless Gateway broadcasts an additional “xfinitywifi” network signal, creating an extension of the Xfinity WiFi network right in your home.We designed this feature for you and this service is completely separate from your secure, private home WiFi network and allows guests

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 • Internet

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ANSWERED: What to Do If You Can't Make Calls with Your Xfinity Voice Service

What to Do If You Can't Receive Calls with Your Xfinity Voice Service Here are a few solutions to try when it appears your phone service isn’t working. Troubleshooting tips If you're having trouble receiving phone calls with your Xfinity Voice service, try whichever of the following steps a

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 • Phone

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ANSWERED: How to get help with your Xfinity Visa Card rebate

***Created by our Community Experts*** If you are eligible for a rewards card, check the status here:  https://www.xfinityrewardcenter.com/   Use your account number, it will show a time line that tells you how close you are to receiving your rebate. &

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 • My Account

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ANSWERED: How to pair and install your Xfinity Home cameras

Learn how to use your Xfinity Home touchscreen to pair a camera in your Xfinity Home system.What You'll Need Xfinity Home The complete kit for the camera you want to install Access to your security router or gateway device Access to your touchscreen Your Master Keypad Code DifficultyMedium Pairing

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 • Home Security & Control

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ANSWERED: How to Program Your Xfinity X1 Remote for TV and Audio Control

You can program your Xfinity Voice Remote to work with your TV and audio/video (AV) receiver, like a sound bar and other pieces of audio equipment. If you have Xfinity X1 or Xfinity Flex, follow these steps to pair the remote with your TV Box – you can even control it when it's out of sight.

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 • TV

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ANSWERED: How to contact Comcast?

***Created by our Community Experts & Community Users*** The Xfinity Forums are a peer-to-peer help community. This means that you are mostly talking to other paying customers just like you. There is an outstanding team of Official Employees assisting in these forums, but they are p

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 • My Account

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ANSWERED: How to change your Comcast billing date

Question How do I change my Comcast billing date?     Answer     If you need a one-time payment extension we are happy to review your payment arrangement options. Please start a new post with your request in our Xfinity Forum Billing board.   **Note**: Please don't inclu

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 • My Account

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ANSWERED: Xfinity On Demand no longer available on TiVo devices

Question I just received a letter from Comcast that states in June 2019 the OnDemand app will no longer be available to TiVo users. Is this accurate?   Answer   Yes, on June 25, 2019, Comcast and TiVo removed access to Xfinity On Demand from TiVo devices.Note: No other aspect of t

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 • TV

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ANSWERED: How to view and change your Xfinity Wifi network name and password?

Question How do I find my WiFi network and password?     Answer   Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Here’s how. Before you begin, remember that: These instruction

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 • Internet

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ANSWERED: Where can I get a printable Xfinity channel lineup?

Question Where can I get a local printable Xfinity channel lineup?   Answer ***Created by our Community***     Comcast may have it online at https://www.xfinity.com/learn/channel-lineup or https://www.xfinity.com/support/local-channel-lineup/. From there you will s

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 • TV

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ANSWERED: Finding Approved Xfinity Modems and Gateways

Find out more about buying and using your own Internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway.Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi – our WiFi management platform &nda

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 • Internet

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ANSWERED: How to Add, Invite, Manage, and Remove Users on Your Xfinity Subscriber Account

If you want to give other members of your household access to your master Xfinity account, you can create up to six distinct users online. Note: If you’re trying to link separate Xfinity accounts with existing Xfinity IDs, please follow these instructions. By adding a user, you allow the

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 • Internet

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ANSWERED: What is the Xfinity TV Remote App and how does it work?

Set Up the Xfinity TV Remote App Once you set up the Xfinity TV Remote app, you can use your mobile device just as you would a remote. This includes Voice Remote functionality for X1 customers. Setting up the Xfinity TV Remote App Download the Xfinity TV Remote app from the iTunes App Store 

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 • Mobile Apps

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ANSWERED: How to Program Your Remote for Your Xfinity Non-X1 TV Box

Using the Self-Service feature on non-Xfinity X1 TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment. Access the Self Help Screen To access the Self Help screen: Press the Menu button on your remote cont

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 • TV

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ANSWERED: What is Xfinty Flex and how does it work?

To get Xfinity Flex, go to xfinity.com/flex and select Get Flex on Us or contact us.Search less and watch more with a better way to stream — Xfinity Flex. A voice-controlled 4K streaming TV Box that puts all your favorite streaming apps in one place on your TV. What makes it even better?

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 • TV

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ANSWERED: How to turn off/on your Xfinity Wifi Networks

If you wish to hide your in-home, private WiFi network from broadcasting or if you wish to turn it off completely, you can do so within the Admin Tool. You can also hide your in-home network from broadcasting with Xfinity xFi. Hiding or Disabling Your In-Home WiFi Network in the Local Admin Tool

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 • Internet

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ANSWERED: What is the Xfinity Regional Sports Fee and Frequently Asked Questions

Regional Sports Network Fee The Regional Sports Network Fee is an itemized charge that you'll see on your bill. This charge is not a government-mandated fee and will increase from time to time. It's based on our costs of providing the regional sports networks that we carry on our cable systems in e

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 • My Account

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ANSWERED: Amazon Prime Video on Xfinity X1

Watch your favorite Amazon original content, including The Marvelous Mrs. Maisel, The Man in the High Castleand The Grand Tour, along with the full Prime Video library – directly on your X1 or Flex streaming TV Box with Amazon Prime Video.To access the Prime Video app on these devices, you&rsq

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 • TV

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ANSWERED: Can I buy my own DVR or cable box?

Question Can I buy my own DVR or cable box?     Answer   Yes. Comcast provides a credit to customers who have an activated CableCARD installed in a customer-owned device (e.g., TiVo or CableCARD-equipped television) or customers that own a qualifying converter (See Customer Owned

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 • TV

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