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ANSWERED: What is the Xfinity TV Remote App and how does it work?

Setting up the Xfinity TV Remote app Download the Xfinity TV Remote app from the iTunes App Store to your iPad, iPhone or iPod Touch. For Android, download from Google Play. Select the Xfinity TV Remote app on your device. Select Get Started. Sign in with your Xfinity ID and password. If you have a

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ANSWERED: How to lower your Comcast bill?

Question   Can you please help me lower my bill? I am a current customer and there does not appear to be any "deals" available for current customers.      Answer   ***Created by our Community Users***   Regarding promotional discounted offers, Comcast offe

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ANSWERED: How to pair an Xfinity Camera from the Touchscreen

What you'll need Xfinity Home The complete kit for the camera you want to install Access to your security router or gateway device Access to your touchscreen Your Master Keypad Code DifficultyMedium Pair a camera The Xfinity Home touchscreen provides guided steps to help you pair and install a

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ANSWERED: How to simplify your Xfinity WiFi

​Xfinity xFi Gateways are all-in-one devices that deliver whole-home WiFi coverage, fast internet speed and the ability to control your home network – for the ultimate connected experience. Earlier generations of xFi Gateways are "dual-band," meaning that they broadcast two separate radio ban

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ANSWERED: Amazon Prime Video on Xfinity X1

Watch your favorite Amazon original content, includingThe Marvelous Mrs. Maisel,The Man in the High CastleandThe Grand Tour, along with the full Prime Video library — directly on your X1 or Flex streaming TV Box with Amazon Prime Video. To access the Prime Video app on these devices, you&rsqu

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ANSWERED: Getting Started with the Xfinity Home Touchscreen

Learn how to manage your Xfinity Home system using the touchscreen – the control center that offers simple touch navigation and an easy-to-use interface. Arm and disarm your system, view live video from your cameras, change settings on devices such as Lights and Thermostats, and much more. W

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ANSWERED: Troubleshooting Gigabit Internet Speeds

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​1) Directly connect to your modem via ethernet. ​ ​Restart your modem everytime you plug in a new device.​ ​It's a good time to replace your Ethernet cables; Cat6 preferred.​ ​If your speeds are good, concentrate on router/networ

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ANSWERED: Comcast's Terabyte Internet Data Usage Plan

Question How does the Xfinity Internet Data Usage Plan work? Answer   Plan overview Xfinity Internet  comes with 1.2 TB of internet data per month. If you use more than 1.2 TB in a month, your account may become subject to overage charges. To learn more, see what happens if

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ANSWERED: What are xFi Active Time Details and how does it work

Active Time Limit An Active Time Limit provides the ability to set time limits for people on your home network to help your family promote healthy internet usage habits. Once enabled, the Xfinity primary user will receive a text message, email and/or push notification (depending on your xFi no

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ANSWERED: How to fix the Xfinity voicemail messages indicator always on

​ ​ ​Question​ ​ ​ ​ O​​ur voicemail indicator on our home phone is perpetually on even with no messages. Needs to be reset or resolved please​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​1. Go Here:  ​​https://connect.xfinity.com/voice/settings/voicemai

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ANSWERED: How to manage users and permissions on Xfinity accounts?

As an Xfinity customer, you can give others the ability to access your account and take certain actions. Account owners or primary users can decide who has access to an account and what they can do, including things like paying your bill, adding or canceling Xfinity services and accessing Xfinity ap

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ANSWERED: How to change the Daily Update Time on your Xfinity X1 box

Question I am not happy about the daily update time for my X1 box; how can I change it?     Answer   If you’re an Xfinity X1 customer, your TV Boxes will automatically restart once per day to ensure that you have all of the latest software. This restart, also known as D

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ANSWERED: Obtén tu menú X1 en español (How to get your X1 menu in Spanish)

Cambio del idioma del menú de X1 a través del menú de Configuración To get to Menu Language Settings: Presiona el botón xfinity en tu control remoto. Usa los botones de flecha hacia la derecha y flecha hacia la izquierda en tu control

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ANSWERED: Where to find the SEC Network or the SEC alternate channel(s) in your area?

Two of ESPN’s streaming networks are available on Xfinity X1 and Flex! ESPN3 and SEC+ let you stream more than 5,000 sporting events annually, including more than 150 NCAA college football games, international soccer matches, Grand Slam tennis, NCAA basketball and more. Xfinity X1 TV Boxes a

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ANSWERED: How to contact Comcast?

***Created by our Community Experts & Community Users*** The Xfinity Forums are a peer-to-peer help community. This means that you are mostly talking to other paying customers just like you. There is an outstanding team of Official Employees assisting in these forums, but they are p

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ANSWERED: How to make a payment to your Comcast account.

Question How can I make/modify my Comcast payment?     Answer   There are many convenient ways to pay your Xfinity bill. Regardless of the status of the services at your address, you can sign in to your Xfinity account to view and pay your bill online. You can also chat with X

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ANSWERED: Xfinity Blocked Internet Ports List and How to Block Ports

Find out which ports are blocked by Xfinity and Comcast services, and why. Ports on the internet are like virtual passageways where data can travel. All information on the internet passes through ports to get to and from computers and servers. When a certain port is known to cause vulnerability to

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ANSWERED: How to complete a Comcast account ownership change?

Changing Ownership of a Comcast Account We know there are times when you may need to change the ownership of a Comcast account. For example, you may need to handle the account of a friend deployed in the military, or you may experience a death in the family or another life-changing event. We a

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ANSWERED: How to Set Up Your Comcast Email Address with an Email Program

Ready to get started using your Comcast.net email? No problem. Our Xfinity Email website comes set up and ready for you to use. But if you prefer using an email program instead, these settings will have you up and running in no time! Please note: Using third-party email programs to access your Com

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ANSWERED: How to install Xfinity Stream App on Smart TVs

Question Can the Xfinity Stream App be installed on a Smart TV?   Answer   Learn how to activate the Xfinity Stream apps on LG, Samsung and Xumo Smart TVs.Note: Your Xfinity TV and Internet services must be installed prior to using the Xfinity Stream App on your Smart TV. For infor

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