Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (171)
Closed
ANSWERED: Where to find the SEC Network or the SEC alternate channel(s) in your area?
Two of ESPN’s streaming networks are available on Xfinity X1 and Flex! ESPN3 and SEC+ let you stream more than 5,000 sporting events annually, including more than 150 NCAA college football games, international soccer matches, Grand Slam tennis, NCAA basketball and more. Xfinity X1 TV Boxes a
Articles
•
TV
Closed
ANSWERED: How to upgrade your devices when you receive an upgrade letter from us?
How To Update Your Xfinity Equipment Online Over time, Internet and TV equipment must be updated to keep up with the latest technology. If you rent equipment from Comcast, you are eligible for an update — on us! If you own your equipment, please see more about updating your modem for instruc
Articles
•
My Account
Closed
ANSWERED: How to manage users and permissions on Xfinity accounts?
As an Xfinity customer, you can give others the ability to access your account and take certain actions. Account owners or primary users can decide who has access to an account and what they can do, including things like paying your bill, adding or canceling Xfinity services and accessing Xfinity ap
Articles
•
Internet
Closed
ANSWERED: How to pair an Xfinity Camera from the Touchscreen
What you'll need Xfinity Home The complete kit for the camera you want to install Access to your security router or gateway device Access to your touchscreen Your Master Keypad Code DifficultyMedium Pair a camera The Xfinity Home touchscreen provides guided steps to help you pair and install a
Articles
•
Home Security & Control
Closed
ANSWERED: How to simplify your Xfinity WiFi
Xfinity xFi Gateways are all-in-one devices that deliver whole-home WiFi coverage, fast internet speed and the ability to control your home network – for the ultimate connected experience. Earlier generations of xFi Gateways are "dual-band," meaning that they broadcast two separate radio ban
Articles
•
Internet
Closed
ANSWERED: How to reset a frozen Xfinity Home touchscreen?
Learn how to resolve a frozen screen issue when using an Xfinity Home touchscreen. What you'll need Xfinity Home The Home Station or touchscreen with a frozen screen Phillips-head screwdriver Reset Xfinity Home Station Carefully place the Xfinity Home Station face down and remove the stand
Articles
•
Home Security & Control
Closed
ANSWERED: How to change your Comcast billing date
Question How do I change my Comcast billing date? Answer How to move your bill's monthly due date Are you an Xfinity Home, Xfinity Internet, Xfinity TV, and/or Xfinity Voice customer and need to change the monthly due date for your bill? You can do so online from y
Articles
•
My Account
Closed
ANSWERED: How to fix the Xfinity voicemail messages indicator always on
Question Our voicemail indicator on our home phone is perpetually on even with no messages. Needs to be reset or resolved please Answer ***Created by our Community*** 1. Go Here: https://connect.xfinity.com/voice/settings/voicemai
Articles
•
Phone
Closed
ANSWERED: How to Program Your Remote for Your Xfinity Non-X1 TV Box
Using the Self-Service feature on non-Xfinity X1 TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment.. Access the self-help screen To access the Self Help screen: Press the Menu button on your remote control
Articles
•
TV
Closed
ANSWERED: How to use Xfinity X1
X1 Overview and User Guide Xfinity X1 is simply extraordinary! What is X1? X1 delivers the simplest, fastest, and most complete way to access all your entertainment on all your screens.Not a customer yet? Order Xfinity X1 and watch more of what you love in one place! With X1, you experie
Articles
•
TV
Closed
ANSWERED: Port Forwarding Primer
***Created by our Community Users*** We see many questions in the forums regarding port forwarding, so I have put together a primer to try to help those who are new to the concept. WARNING: Port Forwarding exposes devices on your LAN to the Internet. If you DO NOT N
Articles
•
Internet
Closed
ANSWERED: Understanding taxes, fees and other charges on your Comcast bill
We're committed to delivering the entertainment and services you rely on today and the new experiences you'll love down the road.From time to time, we may adjust service prices and fees. These increases help us consistently improve our network, products and services, as well as cover the rising cost
Articles
•
My Account
Closed
ANSWERED: How to Update Your Xfinity Email POP Port Settings
If you use a third-party email application (Outlook, Apple Mail, Thunderbird, etc.) through a POP connection, you're now required to use a secure mail server. You can no longer utilize POP Port 110. This will help you better protect your email and Xfinity credentials from being compromised.While POP
Articles
•
Internet
Closed
ANSWERED: Got an Xfinity orange cable in your yard?
***Created by our Community Experts*** Don't panic! A crazed Comcast technician hasn't lost his/her marbles. The line is known as a drop. Temporary drops are typically orange. Techs will sometime run temporary drops so c
Articles
•
My Account
Closed
ANSWERED: What is Xfinty Flex and how does it work?
To get Xfinity Flex, go to xfinity.com/flex and select contact us. Search less and watch more with a better way to stream — Xfinity Flex. A voice
Articles
•
TV
Closed
ANSWERED: How to clear your Internet browser history?
Question: How to clear your Internet browser history? Solution: ***Created by our Community Experts*** Firefox: Click ‘History’ from browser menu Click ‘Clear Recent Histor
Articles
•
Internet
Closed
ANSWERED: Comcast's Terabyte Internet Data Usage Plan
Question How does the Xfinity Internet Data Usage Plan work? Answer Plan overview Xfinity Internet comes with 1.2 TB of internet data per month. If you use more than 1.2 TB in a month, your account may become subject to overage charges. To learn more, see what happens if
Articles
•
Internet
Closed
ANSWERED: Troubleshooting Gigabit Internet Speeds
***Created by our Community Experts*** 1) Directly connect to your modem via ethernet. Restart your modem everytime you plug in a new device. It's a good time to replace your Ethernet cables; Cat6 preferred. If your speeds are good, concentrate on router/networ
Articles
•
Internet
Closed
ANSWERED: Can I buy my own DVR or cable box?
Question Can I buy my own DVR or cable box? Answer Off-Market TV Boxes Cable operators purchase TV Boxes from TV Box manufacturers that they then rent to their customers. While these boxes are generally not intended for retail sale to consum
Articles
•
TV
Closed
ANSWERED: How to contact Comcast?
***Created by our Community Experts & Community Users*** The Xfinity Forums are a peer-to-peer help community. This means that you are mostly talking to other paying customers just like you. There is an outstanding team of Official Employees assisting in these forums, but they are p
Articles
•
My Account