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change xfi admin user name

I see no way to change the xfi administrative user name from "admin". Is this possible?

Question

 • Xfinity App

722

2

Accepted Solution

firestick xfinity tv app not syncing with the video in the recorded programs this is happening on both of my 4k firesticks

When playing some of my recorded content through the firestick the audio and video are not syncing up with each other. The same content acts the same

Question

 • Xfinity Stream App

55

4

0

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"You are logged in but we are unable to access your account details."

When I signed into my account, it showed "You are logged in but we are unable to access your account details. Would you like to try again?". It has be

Question

 • Sign-In and Account Management

3.2K

19

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Netgear 1150v issues

Bought a new Netgear 1150v end-May 2021. All worked great for about 5 weeks. Early July 2021 it started to act up wherein I could not access the inter

Question

 • Your Home Network

12

7

0

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Unlimited Data Temporarily Unavailable

I ordered unlimited data to be included in my internet plan earlier and it said I would receive an order confirmation, but I still have not received t

Question

 • Customer Service

8

3

0

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Adjustment request

I got a letter asking for Fill up the adjustment request Though I am no longer a customer of xfinity. I did not find any form in the provided website.

Question

 • Billing

679

13

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Closed

Router admin password reset

I messed up and changed the admin password on my Arris Xfinity router but didn't write it down. If I perform a factory reset, what will the password b

Question

 • Your Home Network

11

1

0

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Official Solution

How to turn off closed captioning in Peacock app

The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Pl

Question

 • X1

5K

13

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Error when trying to add unlimited data using own modem

I am needing to add the $30 unlimited data option to my plan but the webpage says it's temporarily unavailable.

Question

 • Customer Service

7

2

0

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CM1200/CM2000, Asus RT-AX86U, & Comcast 1.2Gb internet

Final Update: So in the very end, I believe this was not a modem, router, cable line or any device issue. This was an issue of not being provisioned r

Question

 • Your Home Network

31

3

0

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This set top box doesn't support rewind

I hooked up a new Tv tonight, everything works normal, except pause/rewinding live TV. Is this because of the new TV, or is it just a fliuke that the

Question

 • X1

4.7K

14

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Getting error code rdk-03003...

I'm not able to watch TV through my cable box due to the error code rdk-0303...with the following message: "Sorry there seems to be a problem...etc. P

Question

 • X1

25

1

0

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Unrequested Xfinity Code by Text Message

Over the past couple of weeks I have gotten a text message telling me what my "Xfinity code" is - a 6-digit number. But I have not requested a code. I

Question

 • Customer Service

2.6K

2

0

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4K Undetected UHD in Video Settings

I'm not getting 4K from my Xfinity set top box... It's not recognizing the TV's 4K Output Xfinity Set Top Box - XG1v4 (VOR 16:9 1080p 60 HD (Best Avai

Question

 • X1

1.9K

25

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New Broadcast TV Channel

My name is Joe [Edited: "Personal Information"]. I have put a new broadcast TV channel on the air. This station is licensed by the FCC. Channel 6.9 J

Question

 • Channels and Programming

45

2

0

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Netgear CM1000 - Throwing Event Type Code: 16 & 24 Errors

CM1000 is throwing these event codes consistently, causing packet loss. Modem is plugged directly into the wall, with no splitters being used. 

Question

 • Your Home Network

28

3

0

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Twitch app on flex

Are you guys going to be adding twitch anytime in the near future?

Question

 • Flex

435

1

0

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Official Solution

X1 dvr recording limit changes/problems?

I’m so confused about what is going on with my x1 this morning. I have 2 x1 dvr boxes, percentage full has consistently stayed around 22-25% full the

Question

 • X1

9.6K

128

0

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XB6 bridge mode: not forwarding any ports nor able to access admin page

I have a XB6 gateway. Port 1 of the gateway is connected to a nest router. Port 2 is unused. Prior to putting it in Bridge mode, I could access the ad

Question

 • Your Home Network

14

2

0

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Long Time Customer Looking For Help

I know that there are Comcast employees that monitor this forum - I hope one of them can help me. I am a LONG time customer - I think more than 30 ye

Question

 • Customer Service

16

2

0

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