I see no way to change the xfi administrative user name from "admin". Is this possible?

When playing some of my recorded content through the firestick the audio and video are not syncing up with each other. The same content acts the same

When I signed into my account, it showed "You are logged in but we are unable to access your account details. Would you like to try again?". It has be

Bought a new Netgear 1150v end-May 2021. All worked great for about 5 weeks. Early July 2021 it started to act up wherein I could not access the inter

I ordered unlimited data to be included in my internet plan earlier and it said I would receive an order confirmation, but I still have not received t

I got a letter asking for Fill up the adjustment request Though I am no longer a customer of xfinity. I did not find any form in the provided website.

I messed up and changed the admin password on my Arris Xfinity router but didn't write it down. If I perform a factory reset, what will the password b

The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Pl

I am needing to add the $30 unlimited data option to my plan but the webpage says it's temporarily unavailable.

Final Update: So in the very end, I believe this was not a modem, router, cable line or any device issue. This was an issue of not being provisioned r

I hooked up a new Tv tonight, everything works normal, except pause/rewinding live TV. Is this because of the new TV, or is it just a fliuke that the

I'm not able to watch TV through my cable box due to the error code rdk-0303...with the following message: "Sorry there seems to be a problem...etc. P

Over the past couple of weeks I have gotten a text message telling me what my "Xfinity code" is - a 6-digit number. But I have not requested a code. I

I'm not getting 4K from my Xfinity set top box... It's not recognizing the TV's 4K Output Xfinity Set Top Box - XG1v4 (VOR 16:9 1080p 60 HD (Best Avai

My name is Joe [Edited: "Personal Information"]. I have put a new broadcast TV channel on the air. This station is licensed by the FCC. Channel 6.9 J

CM1000 is throwing these event codes consistently, causing packet loss. Modem is plugged directly into the wall, with no splitters being used. 

Are you guys going to be adding twitch anytime in the near future?

I’m so confused about what is going on with my x1 this morning. I have 2 x1 dvr boxes, percentage full has consistently stayed around 22-25% full the

I have a XB6 gateway. Port 1 of the gateway is connected to a nest router. Port 2 is unused. Prior to putting it in Bridge mode, I could access the ad

I know that there are Comcast employees that monitor this forum - I hope one of them can help me. I am a LONG time customer - I think more than 30 ye