U

Visitor

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1 Message

Thursday, June 5th, 2025 6:21 PM

Bury cable line

Hi, How can I schedule a technician to come out to either bury the cable line or submit a request to have it buried? Thanks

Accepted Solution

Official Employee

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4.2K Messages

2 days ago

Hi user_gse946! Thanks for taking the time to visit our Xfinity Forum. My team is always here to support you and can absolutely assist you with submitting a line-bury request. To do so, please send us a Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

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