I pre-ordered an upgrade for iPhone on Friday. I know it's a bit soon but has anyone seen the 'Shipped' status update yet? Ordered a gold color w/

Even though the stream app works on other devices like my phone. I'm using my own cable modem and the MAC address matches the serial number that is

I just want to report a down power line due to the storm and it won’t let me how can I do that?

Im approved threw everyone but xfinity. Tried 3 times all I get is this. Thank you for applying for the temporary Federal Emergency Broadband Benefit

Hi! I have been experiencing very severe lag/packet loss on Final Fantasy XIV. I have read online that this has historically been an issue with Xfi

Yesterday morning (19 Sep 2021), all was working fine. Today, however, I am unable to send any mail through Comcast's outgoing SMTP servers at smtp.co

tl/dr: I would like some advise for what to monitor or look for since we have a 3rd tech (this week) coming out Saturday. Also, I do not recommend usi

We had been having issues without internet running in and out, and we wanted to upgrade our service. When we called to upgrade the service we still co

Hi everyone- I try to search diligently prior to posting a duplicate answer, so pls forgive my post if my same solution has already been shared- I tri

There seems to be an intermittent pixel and sound issue on my tv and appears to only be on the USA channel. I have already tried checking all HDMI plu

I purchased this xfinity approved 3rd party modem-router, a few months, ago. I immediately discovered that wi-fi calling did not function on my Samsun

I need to upgrade my main tv box to 4k but my local xfinity shops don't have any. Why cant they just ship one to my house so I can upgrade?

Hello, Just like this post from last year - https://forums.xfinity.com/conversations/xfinity-app/xfi-advanced-security-is-blocking-my-companys-websi

I preordered 2 iPhones yesterday to replace the existing iPhones on 2 of our lines. I selected the correct phone numbers to upgrade during the orderi

All of my local channels and recording options are no longer showing in the Stream app. They were there yesterday or today or not available. What happ

I am looking for a way to expedite my service request. I need the internet to do my job. I moved into a new home 2 weeks ago and started the process o

I just signed up for Xfinity Rewards $1 movie rental with an expiration date of 9/1/2021. Is this reward for just one rental or for all rentals befor

I was impacted by Hurricane Ida. Obviously I don’t have service right now but I plugged my modem in to see if it would work and it does not. I think t

I have the 400 Mbps package but I can't get download speeds higher than 95 Mbps, despite upgrading our modem from an incompatible SB6183 to an SB8200

The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Pl