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iPhone 13 Pro Shipping Times?

I pre-ordered an upgrade for iPhone on Friday. I know it's a bit soon but has anyone seen the 'Shipped' status update yet? Ordered a gold color w/

Question

 • Xfinity Mobile

855

36

Accepted Solution

Stream App on Samsung smart TV says it's not on home network

Even though the stream app works on other devices like my phone. I'm using my own cable modem and the MAC address matches the serial number that is

Question

 • Xfinity Stream App

21

2

0

Accepted Solution

Report Downed cable line

I just want to report a down power line due to the storm and it won’t let me how can I do that?

Question

 • Customer Service

14

1

0

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Official Solution

EBB xfinity problems

Im approved threw everyone but xfinity. Tried 3 times all I get is this. Thank you for applying for the temporary Federal Emergency Broadband Benefit

Question

 • Billing

431

10

0

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Unbearable packet loss & lag in FFXIV

Hi! I have been experiencing very severe lag/packet loss on Final Fantasy XIV. I have read online that this has historically been an issue with Xfi

Question

 • Your Home Network

21

5

0

Accepted Solution

Closed

Outgoing SMTP server just started refusing to send with error "Mailbox has not yet been accessed"

Yesterday morning (19 Sep 2021), all was working fine. Today, however, I am unable to send any mail through Comcast's outgoing SMTP servers at smtp.co

Question

 • Email

25

2

0

Accepted Solution

Closed

Internet connection drops out multiple times a day. 2 tech visits, 2 modems

tl/dr: I would like some advise for what to monitor or look for since we have a 3rd tech (this week) coming out Saturday. Also, I do not recommend usi

Question

 • Your Home Network

39

1

0

Accepted Solution

Official Solution

Closed

Charges for a technician

We had been having issues without internet running in and out, and we wanted to upgrade our service. When we called to upgrade the service we still co

Question

 • Billing

18

2

0

Accepted Solution

Official Solution

X1 Intermittent Sound Cut Out Skipping Audio Issue

Hi everyone- I try to search diligently prior to posting a duplicate answer, so pls forgive my post if my same solution has already been shared- I tri

Question

 • X1

11.4K

12

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Pixel issue

There seems to be an intermittent pixel and sound issue on my tv and appears to only be on the USA channel. I have already tried checking all HDMI plu

Question

 • X1

46

4

0

Accepted Solution

Wi-Fi Calling issues on NETGEAR CAX80 w/Samsung Galaxy S9+

I purchased this xfinity approved 3rd party modem-router, a few months, ago. I immediately discovered that wi-fi calling did not function on my Samsun

Question

 • Your Home Network

27

3

Accepted Solution

Upgrade to a 4K box

I need to upgrade my main tv box to 4k but my local xfinity shops don't have any. Why cant they just ship one to my house so I can upgrade?

Question

 • Customer Service

22

2

0

Accepted Solution

xFi Advanced Security is also blocking my company's website (2021 edition)

Hello, Just like this post from last year - https://forums.xfinity.com/conversations/xfinity-app/xfi-advanced-security-is-blocking-my-companys-websi

Question

 • Customer Service

44

3

Accepted Solution

Preordered two iPhones to upgrade existing iPhones - Both say upgrade for the same number

I preordered 2 iPhones yesterday to replace the existing iPhones on 2 of our lines. I selected the correct phone numbers to upgrade during the orderi

Question

 • Xfinity Mobile

52

2

0

Accepted Solution

Local channels and recordings missing in Stream App

All of my local channels and recording options are no longer showing in the Stream app. They were there yesterday or today or not available. What happ

Question

 • Xfinity Stream App

23

1

0

Accepted Solution

Construction Department Delay Adding Address

I am looking for a way to expedite my service request. I need the internet to do my job. I moved into a new home 2 weeks ago and started the process o

Question

 • Customer Service

22

3

0

Accepted Solution

Xfinity Rewards $1 movie rental night

I just signed up for Xfinity Rewards $1 movie rental with an expiration date of 9/1/2021. Is this reward for just one rental or for all rentals befor

Question

 • On Demand

134

2

0

Accepted Solution

Need a new modem

I was impacted by Hurricane Ida. Obviously I don’t have service right now but I plugged my modem in to see if it would work and it does not. I think t

Question

 • Customer Service

24

1

0

Accepted Solution

Not getting package speed with SB8200

I have the 400 Mbps package but I can't get download speeds higher than 95 Mbps, despite upgrading our modem from an incompatible SB6183 to an SB8200

Question

 • Your Home Network

28

4

0

Accepted Solution

Official Solution

How to turn off closed captioning in Peacock app

The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Pl

Question

 • X1

20.2K

20

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