Why am I reading an online news article claiming Xfinity is taking away customers free access to Peacock premium? This had better not be true! Xfinity charges a small fortune for their services and this small perk was the absolute least they could do for us loyal customers!

My Acp credit hasn't been applied to my current bill yet, and I only have 3 days left until it is due.

Need to return a now replaced gateway via UPS, but when I go through the returns sequence to print a UPS label, I get a message saying that 'Your equipment details are unavailable at this time' but of course, my equipment details are clearly known in my account.

As of June 1, 2023 this is still a problem. Therefore previous threads addressing this problem should NOT be closed. Stream app on older iPad wants to update but iPad not compatible with latest OS. Have to repeat this process every two days: 1. Uninstall existing app 2. Reinstall app from clo

I've only had this happen while using Paramount+ but after a couple episodes I'll start getting the Xfinity "hint" popping up on how to exit the app. It just repeats over and over even if I leave the app and open something new until I reboot my TV.

​I am pretty sure that this is a scam I just fell for 😡🤬😟… this number [Edited: "Personal Information"] left a message saying and I quote, “Hi there this call is for valued customers of Comcast Xfinity to remind that today is the last day to take advantage of our exclusive 50% disco

I've recently set up xFi Gateway (XB6). I've plugged a coaxial cable into it and it technically "works", but there's almost zero wifi range. My phone has to be touching the router to even get a signal. The moment I walk just a few feet away, the signal drops completely. There are no electronics turn

***BEWARE****I got the below voicemail today from [Edited: "Personal Information"]: “Hi there this call is to remind you that 50% discount offer on your Comcast Xfinity account expires today in order to avail the discount please call back at [Edited: "Personal Information"] from 8 AM to 5 PM P

Message viewed On Demand stating the loss of some networks/stations unavailable without upgrading to X1.  I have a non-X1 cable box with a monthly package add on:  Digital Preferred including On Demand programing.  If I don't upgrade to X1 does this mean I can't see some of m

PI recently moved to a new house, I transferred my internet service. Second month I noticed my bill increased. Called customer service and said it was my automatic payment which was already setup. Another month and my bill is still increased.

And this creates a problem because it is where I have the Xfinity App downloaded. And the Wifi won't let me connect to unpause it.  So I am not sure how I am supposed to try and unpause it from a Windows device (which I am typing this on). Any help would be appreciated.

I spent about 2 hours on the phone with Comcast today and was told with my scenario I'm out of luck, which is odd because everything was fine up until about September 2022 when the double billing started. I do *NOT* have an X1 box, I have a TiVo with Cablecard.  My Comcast package includes

Just trying to determine if the subject wifi router is compatible to use with Comcast/Xfinity service? I understand most newer electronics do not have compatibility issues like they once did but just want to make sure before purchasing. Also, pls, no comcast reps asking me to call so I can be sold o

Service was started last week, the speeds have never gone over 300Mbps, but the plan we pay for is 1000Mbps. I am using a Comcast provided modem/router and am hardwired with Cat6. I have confirmed the computer and all cables can do gigabit speeds. I had an appointment scheduled for a technician to c

•UPDATE• I just went to check and apparently my issue has been fixed. NFL Network channel 1215 is working correctly. I hope this isn't a recurring problem!! I have no idea what in the world is going on! The guide shows NFL Network - channel 1215 currently playing a Bengals vs. Saints game but

I was wondering if Gigabit X10 is available at my house. When I look at plans, it does not come up as an option; however online it appears that I may have to ask someone directly at Comcast since they need to determine the distance from the nearest fiber splice point. Can someone assist? Thanks,

Based on advice from Xfinity agent, I did not accept delivery of a phone. It's been two months since the phone was not delivered. Xfinity keeps calling it a return that was never received and keeps charging me. Their online chat agents are nice but simply keep saying wait another 3 -4 days. What are

I'm trying to port forward to an IP camera that has a dedicated ethernet LAN IP connection. The device shows up in the gateway admin as an offline device, but it's connected and I can use/access the camera if I'm on my local network.  It does not show up by name, only by the MAC address.

Hi, I live by a very rotted out utility post. A replacement post has already been installed by the city. Power lines have already moved over 6 months ago to the new post, but the Comcast line still remain on the old rotted post. The city keeps saying it's not their responsibility anymore and that

I'm away from my Xfinity Flex box and wondering if there's any way to find, order, and play the eligible $1 movies this weekend with just my laptop?  Can't really say "Movies" into my voice remote here.