Since the beginning of this football season (a few weeks ago), I have had constant issues with live sports broadcasts glitching when streaming from the Xfinity app to my TVs. I have tried multiple TVs and multiple channels with the same issues. It is not an issue with other broadcasts from these cha

When my modem was installed it worked great. Now I can't connect to wifi unless i am within 15 feet of it. 

I’ve tried every remedy I could find on the internet and forums to change my X1 to 30 second skip instead of the 5 minute skip to no avail. Replugged the box several times, tried exit thrice followed by 0030 and 0500 many times. All I get is the channel select screen. Yesterday I replaced the 4k dvr

As of last week channel 197 is no longer available. Only an announcement of something new coming. We don't want something new we want KEMS back.

For months prior to this I never had a single issue with xfinity or my internet connection. In fact, because of where my apartment is, if I didn’t have xfinity wifi i would practically be unable to use my phone. However there was a change probably about 8/9 weeks ago that had resulted in constant di

I recently had a modem swapped out by a technician. Since then, I can no longer see the Internet tab under the Services section. I used to see: 1: Internet 2: Mobile 3: TV and Streaming now I only see 1: Mobile 2: TV and Streaming  2 failed chats and one failed 60 min call to support and a

And it's a problem I don't need. For the second time in the last 3-4 months I've had a huge data spike almost twice my normal usage.  Even more suspicious is the fact that my past months have also doubled in their reported usage, after the fact.  If I had gone over the data cap in those

I am checking my current statement at xfinity.com, and notice it says the following: "Effective with your next billing statement on or after January 1, 2024, we estimate the monthly price of your services will increase by $6.00." I am in a two-year contract with xfinity with a promotional price. I h

Why my second replacement dies after I installed it. The camera was working g fine with white light and 16v of power. I dismounted it from power source and put it back on mut it stopped working. It stopped turning back on. Is this common and why?

Hello, I need help moving my service drop from an overhead drop to below ground. I already have an empty underground conduit from the pole to the house ready to go.

All of sudden this morning, I was unable to get local stations on my youtube tv subscription using a roku device. I can get the local stations on other platforms. After researching this issue, it appears it is because my IP address was changed and roku cannot determine my location, so it keeps sendi

I have HBO built into my channel package, so I'm not paying a extra charge for it ala carte. Of course HBO MAX is part of HBO, so I have a question about the upcoming tier changes in Max. Will this affect my Comcast bill? What I'm concerned about with Max is that there may be ads, but the biggest th

I have a paid Gaia subscription already, but it’s not allowing me to log in. All it allows me to do is subscribe directly from xfinity, and add it to the bill. Is there anyway to just link the two together so I don’t waste a subscription?

So, I just renewed for the month. In the middle of a movie I got a message on my screen saying my device limit has been reached. When connecting to the the NOW wifi Pass Its telling me that my device limit is reached and disconnect a different device. I have 0 other Devices connected since everyth

MSNBC doesn’t work on cable or nbc app. What is going on. 

I have had a case repeatedly closed again and again without Xfinity doing the work. We just signed up for service on 9/15/23 and the cable was run on top of our driveway.  The area was then marked and a contractor came out and said he did not recommend running the cable under the driveway, but

Before anyone from Comcast replies, just know I have a $300 modem, night hawk Netgear and a $650, EERO pro6E wifi set up. I can accurately track all my data usage per device by day and even show live data.  This has happened once before and comcast corrected it.  The last several months m

I had an all-day internet outage Friday, Dec. 1. Today I am trying to work from home and my internet is too slow for me to do so. I had to drive into the office. Support attempted to troubleshoot and refresh but am still having the issue. Ticket number [Edited: "Personal Information"]

I have several Comcast email addresses & they all used to work with Thunderbird. I changed my Comcast email password on one secondary email & now Thunderbird cannot access the email. I changed the password in Thunderbird & get an error message when trying to receive email:“Sending of p

Elderly Mom has an account with a ***@comcast.net email. She is moving in with me and canceling her xfinity account at her old home.  Can I add her existing email address to my account as a 'member' user (1 of my 7 allowed) ?  She wants to keep her existing email address thanks in advanc