Visitor
•
1 Message
Internet
Notified there was an outage yesterday. My WiFi started going out. Was notified the outage was fixed but my WiFi never started working.
Visitor
•
1 Message
Notified there was an outage yesterday. My WiFi started going out. Was notified the outage was fixed but my WiFi never started working.
EG
Expert
•
112.8K Messages
2 months ago
First. Check here to see if it says that your area is still in an outage;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is the indicator light on the modem lit steadily, or is it blinking ?
0
0
XfinityJorge
Official Employee
•
2.4K Messages
1 month ago
Hey there user_torvpg! Thanks for using our Forums and for taking the time out of your day to bring these issues to our attention. You came to the right place for help, and we will make sure you are online in no time if you are still without service. First I would like to start off if you tried any of the suggestions by our expert? If you are still down, let us know, and we are happy to jump right into this together.
(edited)
0