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Thursday, July 10th, 2025
I’m trying to install the new box I was sent
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Official Employee
1.8K Messages
21 days ago
Hello, @user_92j33u are you able to share the make and model number of the new box? Are you connecting to an active cable outlet or the same outlet the previous cable box was connected at?
XfinityJosephA
Official Employee
•
1.8K Messages
21 days ago
Hello, @user_92j33u are you able to share the make and model number of the new box? Are you connecting to an active cable outlet or the same outlet the previous cable box was connected at?
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