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Gigabit X2 availability in Salt Lake City, UT region
When will Gigabit X2 be available in the Salt Lake City, UT region? I’ve scoured the internet trying to find some kind of plan or publication from Xfinity. I found a single article from 2022 saying that Xfinity was improving their network in the Salt Lake Valley and would be complete sometime in 202
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Customer Service
@tuffigirl Oh great awesome sauce then why does the phone say locked with Xfinity listed
Unlock my PAID OFF phone
I WANT A REFUND my phone was paid off, I took it into apple apple replace the old phone. I asked Xfinity to update IMEI number and unlock the new phone. I have been dealing with this for MONTHS. I even went in to the Xfinity store the Xfinity in person agent couldn’t get help from their OWN TECH TEA
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Well that prediction aged poorly
Chicago Sports Network
I am EXTREMELY unhappy that Xfinity is not going to carry CHSN Chicago Sports Network. One of the reasons I continue to keep cable is because I can see the Chicago Blackhawks play. You need to make a deal with the Network as I have been on the fence for some time now to cut the cord.
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Theft
For services not fully included, paying for 1 gig of speed to only get 5g on wifi and most up to 200mbs is theft, charging 100$ for installation so you can fully get your internet's worth is theft, installation should be included not charged separately, is like buy full prize for a pizza just to get
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Customer Service
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Stopped receiving my daily emails from The NY Times and The Washington Post
About 3 weeks ago I stopped receiving my daily emails from both The NY Times and The Washington Post. I have checked all folders and they are not being sent to any other folder - including spam/junk folder. This also happened to me about 3 years ago with a daily recipe email called the Dish. What gi
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@user_a4ded3 Update: I got a new box yesterday, and hooked it up today. Went through setup and paired the remote - just with the TV on/off, not the AV receiver stuff - even though I only intend to use my universal remote. And the box works! Whether
Do you want to keep using voice guidance
I keep getting the message over and over when setting up my replacement cable box. The agent said they would call me back, but still haven’t received a resolution.
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Same problem in Salt Lake City. [Edited: "Language"] Comcast?
Regular channels are requiring a subscription
My stations are all stating that a subscription is required and I need to update my plan. Checked current plans and what I have is sufficient. Why is this happening? Automated system cannot understand problem. No phone number available to call. were more than 1000 folks before me by waiting to chat
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Unblocking unsafe content and allowing redirects isn't safe - it's a recipe for an infection from a compromised content server and shouldn't be neccessay. I have neither of these opened in FireFox and I don't have this problem. One look at the Chrome
NO IMAGES IN EMAILS
How do I fix NO IMAGES, ONLY ICONS in me emails all of a sudden. Not all are doing it but most are only showing icons instead of the images. How do I fix this problem?
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Any tech worth their salt can obviously see that the numbers are off. Show them this thread.
Arris SB8200 signals
We started having intermittent internet outages for the past 6 hours. We have a 100/5MB connection from Xfinity which has never given us any problems in the past. I wanted to post the numbers from our Arris SB8200 cable modem to see if anyone who understands these numbers sees a problem with them. C
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This is total BS. We want our Grit Tv back in Salt Lake City. I'm about to be a cord cutter. Not happy.
Grit tv
WHERE IS MY GRIT TV.... NO WARNING! XFINITY WHERE IS IT? WE ARE NOT HAPPY WITH THIS. CLEAN TELEVISION BEING REPLACE WITH JUNK!! NO MENTION IN MAIL/EMAIL OR PHONE. WE PAY FOR THIS! DISCOUNT PLEASE!!
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Wrong NBC channel being streamed
I live in the area of Salt Lake City, UT and suddenly today I am getting the NBC channel in Columbia, Missouri on the Xfinity Stream app on my FireTV. I haven't made any changes to my internet or app setup and my IP address shows a location of Salt Lake City. When I click on Browse to see the availa
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Xfinity Stream Website
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FeTv missing
On July 12 FeTv had stopped broadcasting on channel 1084 (TiVo) in the Salt Lake City area. I can only watch on Xfinity Streaming. No other channels were impacted and neither of my TiVo units gets a signal on this frequency. Multiple tickets have allegedly been opened the last two weeks, but still n
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Channels and Programming
@user_c3ec23 it happens to me a lot on bravo too!!!! Just happened around 43 minutes on the Salt Lake City housewives this week. Happens every week with Vanderpump rules. but it’s not just bravo. It also happened on TLC shows.
Bravo DVR recordings Freeze During Playback
Hello - I'm having a problem where Bravo shows that are recorded freeze while I am watching on the Xfinity app on my iPad. I can still hear the audio but the picture is totally frozen. From this other post https://forums.xfinity.com/conversations/xfinity-stream-app/dvr-recordings-freeze-while-viewin
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Port forwarding in xFi has the right device but the wrong reserved IP address
Trying to add a Port forward through the xfi website as it wont allow anymore directly from the router. And even though i know the ip address of the destination computer, i have to select the "device" as im not smart enough to know about computers. sigh. Guess what selecting the right device, gives
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Xfinity App
Sorry dude. The median age of a prime-time viewer was 68 as of 2015. A 2019 Pew Research Center survey showed that among those who named Fox News as their main source for political news, 69% are aged 50 or older. According to a 2013 Gallup poll, 94%
Xfinity charging for INSP
I just received an email from INSP that Xfinity is going to charge $10 for INSP even though INSP doesn’t charge Xfinity for their programming. I don’t want that to happen. Why would Xfinity do that?
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OrlandoM, Your links do not answer my question. Your second link is a merry go round of non-information. I'm really considering moving to google fiber. I can't believe no one at Xfinity knows the roll-out plan for increasing bandwidth across the Salt
Gigabit X2 availability in Salt Lake City, UT region
When will Gigabit X2 be available in the Salt Lake City, UT region? I’ve scoured the internet trying to find some kind of plan or publication from Xfinity. I found a single article from 2022 saying that Xfinity was improving their network in the Salt Lake Valley and would be complete sometime in 202
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I’m not getting my FOX affiliate in Salt Lake City. Does this mean I get a rebate? And to respond to an earlier message, this is not a Trump thing, this is a couple of greedy businesses that don’t care about their customers!
Scripps just cutoff in the middle of a prime time program
WHat the heck is wrong with you people? You just turn off a station (Scripps ABC) in the middle of a prime time show!!!!!! ANd post some stuppid messasge saying you couldn't negotiate a reasonable price. Is thsi the way Trump is goign to eliminate broadcast TV ? By his rich buddiues buying the stati
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If you ever find the secret sauce please share with me. I've had the same issue for nearly a month now. See my post
Il_Lupo
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5 years ago
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Is there a way to contact Comcast construction Division directly?
I have been trying to get service for over a month now. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. I have had this i
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