There has been damage to the outdoor cable box on the property line of our house & neighbor. We're unsure how the damage occurred. Wiring is exposed. Can a technician come out & repair the cable box?

How do I file a claim, I can not see any direct message or peer to peer box to contact.

How do I report a damaged Comcast utility box on my property?

Several weeks ago a truck took out the comcast lines to my building. The technician a while back, attached these lines to my light fixture (not to code). When the lines were pulled out by the truck, the light fixture and conduit were ripped out and left hanging from the building, the cameras wires w

I’m reaching out to report property damage caused during a recent Xfinity service visit. A technician came out to dig and bury lines but accidentally punctured a water pipe on my property, which has now resulted in an active water leak. I called the 1-800 number to report the issue, and the agent I

Yesterday, 10/10/2023, an Xfinity Tech, Elliott, needed access through our backyard to access a pole to fix something. We let him through to complete everything. Upon leaving, he hit our mailbox with his Xfinity truck. It was completely turned sideways, there are now scratches and chipped paint, the

Spent over 1 hour yesterday attempting to reach a HUMAN to report AGAIN our irrigation system had 2 broken pipes + wire due to the cable digging behind [Edited: "Personal Information"] Was told the 'claim would be ESCALATED" Last year, spent needless hours, days, weeks trying to get reimbursement. C

A subcontractor, Netvision, accessed our property to bury a cable in a right of way for a neighbor. While on our property they broke a landscape light, broke a sprinkler head and left the landscaped area disturbed. We contacted them and they repaired the sprinkler and both verbally and via email sai

There is a damaged comcast post on my property that has exposed wires posing a safety risk. Please help me resolve this issue.

The people laying the fiber line cut into our sewer line and had to dig a 3ft by 3ft hole into our paved driveway to try and correct it. We had to stay gone ALL DAY after my baby had to get shots from the dr, so a day spent screaming in the car, gas wasted, had to eat out multiple times for the todd

To report a damaged cable box outside my property, at the corner of my property I need to report a damaged cable box outside my property. I live at [Edited: "Personal Information"], United States The box is on my property, it was somehow damaged and needs to be replaced. The landscapers of my commun

Comcast has damaged my yard, NO PERMISSION TO ENTER MY PERSONAL PROPERTY

I have 2 properties on my account, when I log in I cant get to the other property. The bill is high for just internet.

Their subcontractor CCU broke a water line at my house causing a leak. How do I report a subcontractor so that I can get reimbursed for the damage done to my property? I would like to be contacted by Comcast so that this can be resolved.

My neighbors had their internet cable buried and the digging damaged a stone wall in my yard. How do I proceed with making a claim?

The corner of our house was damaged by what I assumed to be a Comcast truck and nobody reported it. I was told that there was a Comcast truck in our driveway and we later noticed damage done to the gutters. No report nothing.

I had a damage claim and a number generated. A lightning strike hit Xfinity lines and it knocked out Xfinity box and my property. Rickie green from cui initially was responsive to my damage claim and now i cannot get an answer from Xfinity or any department.

An Xfinity contractor ran over my mail box and jusr drove off. I have a video of the incident. I need my mailbox replaced.

I want to find a way to find the status of my property damage claim [removed private information] the claims agent handling my claim has told me for over a week he’s passed it up to his supervisor but nothing has happened. The damage was caused over 3 weeks ago. I have provided police reports, pictu

Hello, I am a property manager at a property in Philadelphia, PA. Comcast had been working on the side walk next to our building and left it damaged and it was a trip hazard. Our company had to get the work fixed since we were liable in the event of anyone getting hurt. Who do I contact from Comcast