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Thursday, November 16th, 2023 2:28 PM

Closed

Property damage by Comcast contractor

An Xfinity contractor ran over my mail box and jusr drove off. I have a video of the incident. I need my mailbox replaced.

Official Employee

 • 

1.9K Messages

1 year ago

 

Hello user_g5rvo1,
Thank you for reaching out! We would love to help investigate the situation. 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
https://www.xfinity.com/support/articles/setting-up-auto-payments

 

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