U

Wednesday, August 9th, 2023 3:55 PM

Closed

damaged cable box

To report a damaged cable box outside my property, at the corner of my property

I need to report a damaged cable box outside my property.  I live at [Edited: "Personal Information"], United States  The box is on my property, it was somehow damaged and needs to be replaced.  The landscapers of my community are now avoiding the area due to safety, so now the grass is overgrown. This needs to be fixed asap it is a violation of the HOA.

Official Employee

 • 

1.3K Messages

2 years ago

Hey there, @user_707e3b. I am sorry to hear about the box on your property, we can certainly investigate the issue and submit the proper ticket for our team to get it resolved as quickly as possible. Can you please DM us? 

 

Will you please send our team a direct message with your full name and full address?
~~~~
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

forum icon

New to the Community?

Start Here