U

Visitor

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2 Messages

Thursday, May 22nd, 2025 3:42 PM

Damage to outdoor cable box

There has been damage to the outdoor cable box on the property line of our house & neighbor. We're unsure how the damage occurred.  Wiring is exposed. Can a technician come out & repair the cable box?

Official Employee

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2.1K Messages

2 days ago

Thanks so much for taking the time to reach out to Xfinity Support @user_8txi6f!  We are so glad to hear from you and want to assist in any way that we can.  No worries!  You have reached out to the best team to assist in getting this taken care of.  So that we can get started, please feel free to shoot us a private message with your details.  Once we get your info, we can get this taken care of. 

Visitor

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2 Messages

2 days ago

How do I send a private message?

Official Employee

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2.6K Messages

 

user_8txi6f  

To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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