1 Message
Damage Claim
Spent over 1 hour yesterday attempting to reach a HUMAN to report AGAIN our irrigation system had 2 broken pipes + wire due to the cable digging behind [Edited: "Personal Information"]
Was told the 'claim would be ESCALATED"
Last year, spent needless hours, days, weeks trying to get reimbursement.
Cable is lying all over the common property. People can trip on it.
MORE irrigation MAY be broken when this cable is buried.
WHO will take responsibility for damage done to our property?
Contact email???
Lake Mango Shores, POA [Edited: "Personal Information"]
XfinityAdrienne
Official Employee
•
1.2K Messages
12 days ago
Hey there, user_g8m2y2! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with the line and the damage. We can certainly take a look into the details for you, and ensure this is resolved as quickly as possible. Can you send us a DM to get started?
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