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Can I use my $400 xfinity debit card at Safeway and get cash back?

I am curious if there is a restriction on getting cash back when buying groceries. Thanks, Steve

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@XfinityAshley​ 845 Pine Hill Dr. Antioch, IL 60002

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Higher upload speeds?

It was reported back in fall 2022 Comcast would be increasing upload speeds. Mine still sits at 10mb up (400 down). Any idea when my upload speed will increase in zip code 60002?

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Pay cash

I want to pay cash at a local store

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153

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VISA Cash Back

I lost my debit card for cashback of 200 USD. Can I request that they send me a new one?

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37

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I paid my bill 5 hrs ago in cash and my WiFi still not on

I paid my bill this morning 12/1/2025 in cash the full amount to be exact and my service still not working? Why???

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Do i have to cone t the coax cable ?

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Setup wifi

Setup WiFi, starting 5/1/2025 address [Edited: "Personal Information"]

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Billing credit cash out

I've had my own Xfinity plan for years, but my apartment complex recently set up a community account and asked me to switch. After contacting Xfinity customer service, I was informed that I'd receive a bill credit for overpayment to my personal account which would be refunded to my credit card, and

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Comcast....get your act together and bring back Fox 103!!...have been cable customer since Cox climbed our pole to put in service...totally unacceptable...Shadowy Thanks for antenna suggestion...will look through storage and put it up...remember when

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Imagicomm Communications Programming Agreement Reached

We’ve reached an agreement with Imagicomm Communications to continue carry its programming and, at this time, all content has been restored. FOX 28 in Spokane, WA and FOX 13 in Memphis, TN and all affiliated channels and On Demand programming are available through Xfinity once again. We know unexpec

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I'm wondering the same. Frustrating that I did get some emails this morning then checked the xfinity website and noticed I should have received more a while later but they did not cone thru on my phone.  Also the not being able to open attachme

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Cannot setup email accounts on my Samsung phone.

A couple of days ago, I noticed my email was not syncing with my Samsung Phone or my Samsung Tablet. However, it is syncing with Outlook on my laptop. I’m also able to log in online with no issues. Today, I tried deleting my two Comcast email accounts from both my tablet and phone and re-added them.

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Existing customers can get $300 Cash Back on the purchase of a new iPhone, replacing their existing phone. This deal expires 10/31/2021.

 commented 

5 years ago

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New Phone deals for existing cellphone customers

Is Xfinity going to have any deals on new 5G phones for existing customers? Have they ever had deals for existing customers in the last 6 months?

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When will Xfinity Honor My Credit?

[Image Removed: "Personal Information"] I had a special student offer with Xfinity Internet in September 2024. The sales rep told me a $300 cash back would be applied to my account after 3 months of use. But until now I don’t have anything. I contacted Xfinity live agent on the app on February 12 an

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If there are two charges, and they are each marked differently, then I can't get cash back on both which does matter to me.

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are Internet and Mobile charged separately

I am currently an Xfinity Internet subscriber. If I sign up for Xfinity Mobile, will the mobile service be charged to my credit card separately, or will it be all together? My credit card gives cashback in one of either "Internet, TV/Streaming" or "Cellular Phone" categories, and I am unsure which c

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Work that was not done

Man came out to put cable under ground. Did not do the job. He put pine straw over cable. THIS IS JUST WRONG. THANK YOU JESSE

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23

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Property easement issue -- Orange Cable running across 80ft of private property for years -- Bury the cable now

Good morning - For several YEARS now I have been reaching out to Comcast Xfinity to deal with an issue on our property. There is an orange internet/cable wire (electrified I am told) than runs over our yard for nearly 80 feet. Eighty feet. This was meant to be temporary, but alas, it is still here.

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No one has come to Locate line after 811 call

I’ve called 811 and they said it was set up for a comcast personal to cone locate our lines for a landscape project. No one has come and marked the line from Comcast and it’s urgent

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79

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Cash prepaid card issue

I got my card activated a month ago and tried to make online purchases five or six times. But it never got through. Contacted xfinity customer service two weeks and got a case number and then it stopped there. Nothing has happened afterwards. Contacted reps for another four times, no one could resol

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report storm damage

My community has all wires placed underground. In my front yard, the green cone cover came off in the storm last night. I replaced it but I don't know if the wires will need service.

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Dear Comcast. I know you are trying to get out of the cable business but cone on now,  Get TBS and TNT restored for your valued customers.  I am in NCCo, DE and lost them Nov 19.  We all should get a refund as well.

 commented 

1 year ago

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TBS and TNT - Gone??

Has Comcast dropped TBS and TNT in New Jersey? This morning when I try to watch them I started getting a message that says "you don't have access to this channel". The also disappeared from the app. Very disappointed if they are gone, may need to start looking elsewhere for a TV provider

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Accepted Solution

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Tree on line

A tree limb has fallen on the line on Melton Hill Drive in Clinton, TN and we will loose communication very soon.

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55

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