Visitor
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1 Message
Work that was not done
Man came out to put cable under ground. Did not do the job. He put pine straw over cable. THIS IS JUST WRONG. THANK YOU JESSE
Visitor
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1 Message
Man came out to put cable under ground. Did not do the job. He put pine straw over cable. THIS IS JUST WRONG. THANK YOU JESSE
EG
Expert
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114.2K Messages
4 hours ago
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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2.6K Messages
3 hours ago
Hi there, @user_kkc0md I’m really sorry to hear that happened — I completely understand your frustration. You expected the job to be done properly, and it’s disappointing to see that it wasn’t. Covering the cable with pine straw instead of burying it isn’t acceptable. Thank you for bringing this to our attention. Can I please have your full first and last name along with your full service address so that I can assist you further.-Richard
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