Billing credit cash out

@XfinityKassie​ After moving to a different County only and hour away the due date on my bill was suddenly changed. Since 2009 my bill has always been on the 11th or 12th of each month. I made a payment by March 11th so my next payment should have not been due until April 11th or 12th instead I got bills with due dates of March 31st and April 25th. I need my due date changed back. Your system would not let me. Chat agents lied to me and said not to worry they would fix the problem another agent I talked to on the phone Lynn said I had to change the due date that is impossible. I also was lied to by Lynn saying a supervisor would call me that didn't happened. After that a chat agent said a team member would call  me back. I'm 62 years old on a fixed income. I have no money for the new due dates Xfinity took it unpon themselves to invent. No other company has done this to me changed my due date. I'm going to look for an Attornoy that will take my case on Contingency since I'm getting no where with Xfinity. It appears they want to steal my money with charge me almost what I pay for rent only for Limited Basic TV and Economy Internet Seperate no package!!

@user_k2rwym Your due date may change when you move due to the due date is based off of your installation date. The link: https://www.xfinity.com/support/articles/due-date-change is helpful with how to move your bills monthly due date. To be eligible for moving your bill’s due date, you must have completed at least one billing cycle, and your bill must not be currently past due. Once you change your bill’s due date, you will need to stay in that cycle for at least six months.