Hi there! We would love to help set up your account. You can also set up online at xfinity.com. If you would like assistance in setting this up please send us a direct message with your full name and service address:
Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
user_vsw09q Are you in need of assistance? If so, please feel free to make your own post without your personal information and provide details on what you need assistance with so we can get you the help you need!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityEva
Official Employee
•
1.8K Messages
2 months ago
Hi there! We would love to help set up your account. You can also set up online at xfinity.com. If you would like assistance in setting this up please send us a direct message with your full name and service address:
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