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Issue receiving config file on CM1150V
My logs are showing the following error: Thu Oct 07 02:06:33 2021 Error (4) SW upgrade Failed before download - File not Present Thu Oct 07 02:06:31 2021 Notice (6) SW Download INIT - Via Config file d11_v_cm1150vims_gigabit_c02.cm My speeds are only around 300 and I subscribe to gigabit service. No
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Your Home Network
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@Art11Trighton wrote: @ComcastJessie @CCAndrew @Rustyben Hi All- I hope I’ve posted this in the correct Forum, but if not, kindly move the Thread or Delete it as appropriate. I moderate both vBulletin and XenForo forums and I have a decent
How to quickly see ALL New Forum Posts?
@ComcastJessie @CCAndrew @Rustyben Hi All- I hope I’ve posted this in the correct Forum, but if not, kindly move the Thread or Delete it as appropriate. I moderate both vBulletin and XenForo forums and I have a decent understanding of the software, however I am unfamiliar with the software in use he
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The extra innings subscription includes the MLB At Bat app for streaming. Download and register the app and sync it up with Xfinity and you will be able to stream games on phone, tablet or tv.
MLB 2024 Extra Innings package
Hello Xfinity-Now that pitchers and catchers have reported to training camps do you have any information to share regarding the 2024 Extra Innings package? Early Bird Price Includes MLB.TV Date customers can sign up Channel line-up Thanks in advance!
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Modem
Hello, I’m trying to activate my modem, but I’m unable to download the Xfinity app to do so is there anyway you could show me how to do it through a browser? It’s to activate my modem.
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Your Home Network
I apologize for the inconvenience. I did want to make sure we work with you and help you resolve this in case you'd like to download the app back on your Amazon TV or Firestick. You should be able to access your recordings on your X1 DVR an
DVR recording to firestick
I was unable to access and watch DVR recordings as the TV said it recorded to a mobile device. It actually recorded to Xfinity streaming app on the fire stick. I did not set it up that way how do I stop it from recording on the fire stick again.
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Thank you for confirming. Sometimes it's easy to forget about updating the physical devices. Do you have another device you can download the stream app to? If you do, try it out and see if you get the same error message.
Xfinity Streaming App
I have been able to use the Xfinity Streaming app in the past with no problem on my home network. But about a month ago or maybe a little more I can no longer get it to open. The message tells me it is only available on my home network. All of my Rokus are on my home network and I have tried uninsta
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Hey, @user_8448e0! Have you tried to update the Stream app to see if it resolves the issue for you? You can also delete the Stream app, and download it again. Let us know if it clears the issue up or not.
Stream App volume fluctuations (low to really loud)
For the past maybe month or so there has been some very annoying and concerning volume fluctuations watching the stream app through Roku. (multiple tvs, multiple channels). It corrects itself when I hop out and go back in however late at night when I am sleeping and the volume skyrockets it wakes me
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I had the same problem certain times of night the 1000 MB download speed dropped all the way down to 167 MB my neighbor had the same issue so it's not our equipment as Xfinity likes to point out it might be in your house no they will lie to you throu
Upgraded to 1000mbps from 800mbps, internet severely much slower.
So we've always had issues with our Internet. We've had Xfinity for about 3 almost 4 years now and we have always had very slow internet. It started getting worse this week. I went to talk to them and they had asked me about upgrading while paying my bill. So I did. I was hoping we'd have better Int
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Since I do not own a smart phone and have no desktop PC internet access to activate it with the new gateway connected, my only option was to call for an appointment with a technician to come to my home to setup and activate this new gateway with thei
xfi gateway activation setup is too complicated for those who do not use or own a smart phone or device
For some reason, I cannot find this activation app to download on my desktop pc to activate my new X-Fi gateway. As a senior and disabled person who is on a fixed budget and a fixed income, it is impossible for me to buy a smart phone or make the monthly payments to use it. To complicate matters, I
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Xfinity App on tv
We just got new equipment and need to download the Xfinity app on our tv but all we see is the Xfinity Streaming app. How do we get the normal Xfinity app that was a black box?
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Xfinity Stream App
I also just upgraded 400 to 600 and when I now do the speed tests they all still show I'm around 400+ speed. It's like the download speed did not change, but the upload speed did change.
Slow Internet after upgrade
We upgraded from 400 mbps to 800 mbps (with new router/modem) with no increase in speed on primary laptop. That laptop was getting about 200 before upgrade and same now, sometimes less. Technician gave old excuse that "many factors can influence actual speed" which I know, but there should be some s
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@Rik11 Actually I can access the device info page without signing in if I fill in an address and download speed on the page. I still can't access the page in my account if I'm signed in though.
Device info page won't open
My Xfinity device info page: https://www.xfinity.com/support/devices will not load. It used to open, but since I got a new modem a few days ago, I cannot access that page in my account. The other Xfinity pages in my account open fine. I'm using Firefox. I also tried with Microsoft Edge, but that did
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I am also having this issue. I have to restart the Xfinity X1 gateway before it will start allowing google play downloads. On my end I have noticed it will download about 50mb of a app update and will stop at that point and will not continue t
Can't install or Download Google Play apps
Having issues downloading or updating my apps on XFINITY Internet services. I ran through different troubleshooting steps, and checking different internet wifi services and it's isolated to my xfinity internet services. Had different android phones to test with and still have the same issue.
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Here is a little video of my modem. As you can see, no download speed
Internet outage for myself and multiple neighbors since February 23
Hello, Myself and several of my neighbors, who are all Xfinity customers, have not been able to use Xfinity internet since February 23. The outage coincided with a storm which knocked out electric power for a large part of my community. The electric power was restored a day later on February 24, but
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We need access to the passport content. This is not available through your options without paying additional money. Is that the reason you don't offer the ability to download their app. You do for Prime. What's up
Will you ever add the PBS Passport app to Xfinity? If yes, when and if no, why not?
I do not understand why you won't add the PBS Passport app to Xfinity. Could you explain, please?
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As loyal Xfinity customers, we should not have to download different browsers, etc. For what we pay monthly, I feel that Xfinity should fix this issue so that we can continue to use Safari if we want.
Safari 15 cannot open Xfinity stream on the iMac
It hangs on the buffering screen when I try to stream Xfinity TV on the Xfinity website. Only occurred once I updated to Apple's latest browser, Safari 15.
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Hello, @user_0ea9d7. I'm sorry to hear you're receiving this error message while attempting to enjoy some time watching TV. This error message normally indicates there was a software interruption. Have you experience any issues with your internet sig
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Flex error code ENT-22013
I am getting this error code on my flex device. How do I fix it
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