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I have same problem with multiple Roku sticks. The app on iPad is still working though. I assume this is all occurring with people that have Xfinity as internet provider and have cable service (maybe at least one box, I don't now if it will wo
Xfinity app on Roku
The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue.
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@user_10f79f Hello and thank you for reaching out to us about the HBO Max issue on our Xfinity Community Forum. The app trouble must be incredibly frustrating. You are in the right place for help! Could you please tell us what troublesho
HBO MAX
HBO MAX is now giving me an error code. First my bill goes up 10 dollars and now more streaming issues. Will be dropping xfinity ASAP. This is one to many problems as much as it cost to have it.
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It is still happening for me. We have a Samsung Frame TV and whenever we have the Xfinity app running on our iPad and are casting (using AirPlay) to the Samsung TV the closed captioning appears randomly. We turn it off in the app and it will s
Xfinity Stream / Closed Captions – Known Issue
**UPDATE 02/14/2024** The issue affecting some customers' Xfinity Stream service where Closed Captioning is defaulting to "on" has been resolved. If you are still experiencing this issue, please let us know on this thread. We apologize for any inconvenience and appreciate your understanding. Than
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@XfinityBrianW my account is over ten years old. Last month I was prompted for my imap password. After entering correct password the following message appears. Unable to login invalid imap username or password this is for
IMAP
Starting three weeks ago, outlook requests. My password. When I enter the correct one imap says, unable to sign in. Problem with both iPhone and iPad.
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Need to report incompetent and
Appreciate if a supervisor from Xfinity Mobile can reach back to me regarding my recent experience with Xfinity Mobile agent support that resulted in following" 1. Repeated Transfers Without Resolution 33 agents involved, yet no definitive action was taken to resolve a straightforward issue. Freq
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Customer Service
I am having trouble with BOTH the xfinity stream app on a Firestick AND on a Samsung TV. both devices attempting from a netgear orbi 850 mesh network. for reference, the xfinity stream app on an iphone and an ipad works on the same netwo
Xfinity stream on Firetv “connection error…”
Trying to make the xfinity stream app work your local office rep told me to do this after my satillite xfinity dvr box broke. Brand new Firetv 4k stick all updates applied. OS Version 6.2.9.7 xfinity streaming app on firetv version 7.6.0.6 running on arris router with netgear Orbi
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Still can’t get “ Drive My Car” which is listed on xfinity free movie week Mar 8-14. Clicking on On Demand to Free Movie Week to See All to “Drive my car”. Brings me to “play on HBO MAX” and then to a sign in page with costs for ads vs ads free.&nbs
Free Movies Week 2022
Don’t miss the one-week chance to watch tons of the best movies, all for no additional charge. Free Movies Week is happening March 8-14th. Turn on your TV to discover what’s available and get started. Watch free movies from premium networks and subscription services as part of Fr
Articles
In my mountain cabin where i have internet, is there any way at all, aside from watching on a laptop or ipad or iphone, to access my main house xfinity account to watch recorded or live shows?________Yes. You may be able to watch on a browser on a sm
So away from home...Still no way to access my Xfinity on a TV?
In my mountain cabin where i have internet, is there any way at all, aside from watching on a laptop or ipad or iphone, to access my main house xfinity account to watch recorded or live shows? What about a smart tv where I could pull up the xfinity website? I also have Roku and the app shows I
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Cast button window force closing
When I want to Chromecast to my Sony TV from the Xfinity Stream App (7.15.1.2686) on my iPad Air (IOS 17.4), I traditionally just press the cast button and select the device from the list. This evening for some reason, the cast window that opens immediately closes as if being forced closed. No time
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Xfinity Stream Website
That is not a receipt. That does not show the IMEI or serial number! Apple requires ipad serial number or imei and my name and adress on any proof of purcahse. what they accept. They say that Xfinity as an authorized reseller should provide an actual
Need receipt. Why is this so hard ?
I need to see if there is a way to get a purchase receipt from Xfinity Mobile. It appears xfinity sold me a USED ipad. It shows screen that displays locked by owner activation screen. I’m trying to get Apple to remove the activation lock as xfinity support is of no help. Many hours wasted I’ve sent
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Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I'm truly sorry to hear that you have had issues logging into HBO Max. I know I love all the movie previews they offer. I would be more than happy to further assis
Known HBO Max Login Issue
We’re aware of a new issue affecting the HBO Max app on Xfinity X1 and Xfinity Flex, where customers aren’t able to get past the sign-in page – they’re being looped back to sign in repeatedly. While HBO works on a permanent fix, here’s a workaround: Go online and sign
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This your reply:International HBO series and movies play with the original audio and English subtitles (no audio dubbing). Gomorrah is ITALIAN, ergo accoerding to your explanation it should be broadcast in Italisn NOT tacky dubbing in english. I am
HBOMAX Dubbed Foreign Programming
Gomorrah finally shows up on HBOMAX on my xfinity apps and it is only available as dubbed in english. Whehn i select subtitles it is still dubbed and the subtitles are also in english. Not only is this annoying Ithe Hbomax app is a piece of junk. Are you going to correct this?
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Today is 8/26/24. I was just offered this, too. I needed to schedule a move of services, but the online portal was down. I went through the online Chat instead. The representative offered to lower my monthly bill and give me a free iPad 10th generati
“Free” ipad offer [Edited]
We were scammed into purchacing an iPad. We were told it was an incentive/gift fir getting Comcast internet. Only to realize too late that we were being charged about $45/month for installments on the iPad and an xfinity mobile line attached to the ipad. I was on the phone for hours yestsrday being
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False advertisement to get a new device
I called the xfinity customer service and request assistance regarding a false advertisement and misleading information provided by one of xfinity agents. I was promised by their live support chat agent that I would receive a free iPad for two years by paying only $60 per month, with no additional c
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Devices
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Scammed and need manager
Was lied to by customer service agents and now have been being transferred back and fourth between agents who keep trying to get me to pay for more stuff. I called trying to explain the situation and the people on phone did not know what to do kept transferring between mobile and internet teams, it
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Customer Service
@Florida33441 wrote: I've been using XFinity steaming app on Roku for over 6 months with no changes on my part, A few days ago, I was locked out of on demand shows that I do subscribe to. They gave me a code, my iPad took it and said I would be able
Re: No video subscription on Xfinity stream app on Roku tv and no streaming on mobile app
I've been using XFinity steaming app on Roku for over 6 months with no changes on my part, A few days ago, I was locked out of on demand shows that I do subscribe to. They gave me a code, my iPad took it and said I would be able to watch on Roku, where the code was generated. iPad said it was a suc
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Yes. I have an iPad and it works fine on that device. As far as the Galaxy S22, after not working for a week, it has suddenly started working. I made no changes, and believe it received no updates in the background, so I can't explain it. But for n
Xfinity Stream app not working on Android phone
The Xfinity Stream app suddenly stopped working on my Android phone a few days ago. I believe it might have been after an Android update, but I can't say for sure. I have a Samsung Galaxy S22, Android v14 with a March 2024 update. Symptoms: - on the home tab: it just shows 3 white dots (forever). -
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I havent gone channel by channel but for sure I'm missing HBO and SHO. I went to the page you linked and it against gave me resources that don't work. The number goes to a group that doesn't know what I'm asking for and the link doesn't work.
Cable Card not fully activated
I had a cable card for years, and one day it seems the host id changed (according to the Comcast person.) So after an hour of her trying to fix it, she had me exchange the card at the store. I kept telling her they usually delete the card and put it back in since this happens from time to time, bu
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@dcfox because I’ve tried and it only gives the option for HD and to play in 4K it says I would have to pay for it. ALSO on their website it says that you have to have Xi6 box to get 4K using the HBO MAX and Disney+ apps through Xfinity.
Xfinity won't display 4K UHD
I have a 4K tv with the proper Xfinity 4K box (xg1v4). I have set the inputs on the tv to turn ON "UHD". But for some reason, when I try to watch a 4K UHD movie, tv show or whatever on Xfinity, it will only show in regular 4K. BUT, if I go to Netflix or Roku or some other input, the U
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Just got off the phone with Xfinity. They said I was subscribed to HBO Max and couldn’t figure out what was wrong. I’m supposed to get a call from the “advanced technical support team” tomorrow. I wish I could say I’m surprised, but Comcast is by far
Chicagomidway
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HBOMax not compatible with older HBO bundle plans?
I have had HBO bundle since 2016. My monthly bill shows included HBOMax in the plan. I had access to HBOMax streaming until this morning. When I try to login to the HBOmax website or app (phone and tv) it says that my Xfinity subscription has expired. HBOMax will then ask me to link a subscription.
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