1 Message
Xfinity app on Roku
The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue.
1 Message
The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue.
Official Solution
CCJessie1
Retired Employee
•
5.9K Messages
10 months ago
All,
Thank you for posting your concerns here in our Xfinity Forum. We are receiving reports that this issue has been resolved. We are asking all impacted customers to restart their Roku device and retry. If you continue to experience this issue or have any additional questions, please let us know here. We appreciate your patience.
13
user_nn6gcf
2 Messages
10 months ago
Stream app stopped working
2
Ward0526
Regular Visitor
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10 Messages
10 months ago
Is anyone else having issues? My Xfinity stream app won't open on any Roku. It opens for a second or two and then goes back to the Roku home page. Everything else is working.
11
user_takmjb
2 Messages
10 months ago
Xfinity stream app worked on Sunday night didn’t work on Monday night worked on Tuesday night and now not working on Wednesday night. When I tried to launch the Xfinity Stream app on Roku it just goes back to the Roku home screen.
118
Jp9539
2 Messages
10 months ago
I have been using my Roku Xfinity app to access xfinity channels. It was working until a short time ago. Now it loads and flips back to the Roku Home Screen. I have: reset the Roku, reinstalled the app on the Roku, and powered down by unplugging and replugged the Roku. Nothing helps. It works on my iPad using the same internet connection and other apps work ( peacock, Netflix).
66
user_px1wxz
5 Messages
10 months ago
Same problem as others have had. Same problem on multiple tvs with Roku. Xfinity stream keeps returning me to Home Screen. Have removed and re-added Xfinity stream with same result. Please advise
7
user_u6f5oy
1 Message
10 months ago
Exact same issue. I have uninstalled the Xfinity stream app multiple times. Also restarted Roku numerous times. Disconnected the Roku from the power cord and tv too. Nothing works
1
0
Lagil
Contributor
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34 Messages
10 months ago
My Xfinity stream app won't stay open on my Roku. It opens for a second or two and then closes and puts me back at the Roku home page. I've tried uninstalling and reinstalling the app and rebooting my Roku both before and after the uninstall/reinstall. I'm not having problems with any of my other Roku apps (or at least none of the others I've tried) and my wifi connection and cable connections seem to be fine. Also, it seems others are having the same problem.
Do Xfinity techs read these forums? If so, can someone let me know whether this is a known issue and when it can be expected to be resolved?
551
Lagil
Contributor
•
34 Messages
10 months ago
My Xfinity stream app won't stay open on my Roku. It opens for a second or two and then closes and puts me back at the Roku home page. I've tried uninstalling and reinstalling the app and rebooting my Roku both before and after the uninstall/reinstall. I'm not having problems with any of my other Roku apps (or at least none of the others I've tried) and my wifi connection and cable connections seem to be fine. Also, it seems others are having the same problem.
Do Xfinity techs read these forums? If so, can someone let me know whether this is a known issue and when it can be expected to be resolved?
544
Lagil
Contributor
•
34 Messages
10 months ago
My Xfinity stream app won't stay open on my Roku. It opens for a second or two and then closes and puts me back at the Roku home page. I've tried uninstalling and reinstalling the app and rebooting my Roku both before and after the uninstall/reinstall. I'm not having problems with any of my other Roku apps (or at least none of the others I've tried) and my wifi connection and cable connections seem to be fine. Also, it seems others are having the same problem.
Do Xfinity techs read these forums? If so, can someone let me know whether this is a known issue and when it can be expected to be resolved?
582
Lagil
Contributor
•
34 Messages
10 months ago
My Xfinity stream app won't stay open on my Roku. It opens for a second or two and then closes and puts me back at the Roku home page. I've tried uninstalling and reinstalling the app and rebooting my Roku both before and after the uninstall/reinstall. I'm not having problems with any of my other Roku apps (or at least none of the others I've tried) and my wifi connection and cable connections seem to be fine. Also, it seems others are having the same problem.
Do Xfinity techs read these forums? If so, can someone let me know whether this is a known issue and when it can be expected to be resolved?
15
user_810dad
Visitor
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2 Messages
10 months ago
App not working on roku
1
0
user_kboo
6 Messages
10 months ago
The xfinity stream app on Roku just stopped working all of a sudden in the middle of watching it. We did all the steps to attempt to get it back up and running. We restarted Roku, redownloaded the app, signed in and out, checked connections, turned all off then on again, ect. All else is functioning properly. Xfinity stream is working on cell phone working on same wifi. What could the issue be?
6
dansgen1alero
Contributor
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181 Messages
10 months ago
Ditto for me too. So annoying
0
0
user_colqya
2 Messages
10 months ago
I have a smart TV when I click the xfinity app it says connecting then goes back to home page
1
0