Xfinity Stream app, not working on Roku

Xfinity stream app worked on Sunday night didn’t work on Monday night worked on Tuesday night and now not working on Wednesday night. When I tried to launch the Xfinity Stream app on Roku it just goes back to the Roku home screen.

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Xfinity app on Roku

Responses

JustinC

Frequent Visitor

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12 Messages

1 year ago

Same here. Just crashes while the app is loading and sends me back to Roku home page. Trying to watch the rest of the World Series in the bedroom on my Roku TV.

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user_q5jnvk

4 Messages

Thank you for letting me know that this wasn’t all in my head and that I wasn’t having issue with a specific Roku. I have like three of them and I kept changing them thinking that was the problem but they all did the same thing so it’s clearly the app.

1 year ago

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user_c55s55

2 Messages

I'm having the same issue on all of my Roku devices. It just takes you back to the home screen.

1 year ago

Spikedog

New Poster

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13 Messages

We're all paying too much for this issue to STILL be a problem! This goes back for months & deserves attention & direct resolution .

Countless issues exist and very little being done

1 year ago

leslied1

Visitor

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2 Messages

I have the same issue, I have had it since about 930 EST last night. It’s still happening… Thanks for sharing. Thought I was losing my mind. I just wanna know when it will be resolved

1 year ago

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user_uuc7vz

4 Messages

I am having the same issue. Have tried using the Xfinity app on multiple Roku devices. All crash when attempting startup.

1 year ago

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user_2571

6 Messages

1 year ago

Same issue here, already went through Roku restart, Unplug Roku, uninstall/reinstall app. Nothing worked.

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user_kdubfy

4 Messages

Same for us. Uninstall/reinstalled, restarted, reset…nothing!

1 year ago

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user_dwnr3g

2 Messages

1 year ago

I'm also having this issue with my roku TV right now. It just keeps booting me back to the roku homepage.

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user_24qsun

2 Messages

1 year ago

Same thing happening to me

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user_d9jsb0

2 Messages

1 year ago

Same. I'm in Minnesota

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user_6yzx7n

7 Messages

I'm in Minnesota too! I have 4 tv's, 3 have Roku and one has an Xfinity box and all three are crashing right when I open them and the one with the cable box is fine

1 year ago

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user_qyhe47

2 Messages

1 year ago

Same here... Connecticut... It works on my LG Smart TV. Not my Roku though

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user_2571

6 Messages

My Firestick is working fine, issue seems to be specific to Roku here as well. In MA.

1 year ago

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user_jxbba2

2 Messages

Do you have the Xfinity app on Firestick? If so, how?

1 year ago

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amgiord

Regular Visitor

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7 Messages

Same here. Deleted app and reinstalled. Doesn’t work.

1 year ago

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dansgen1alero

Contributor

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188 Messages

1 year ago

Same. Uninstalled and reinstalled app. Nothing.

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user_vh11nf

2 Messages

1 year ago

Same issues on 3 Roku devices, works on Apple but uninstalled, rebooted and reinstalled, still just starts loading and goes back to home page

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user_wf3hkb

2 Messages

Same issue here in MA. Xfinity Stream app loads, then crashes and returns me back to the Roku Home screen.

Have uninstalled and reinstalled app with no luck.

1 year ago

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user_58c0ba

Visitor

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2 Messages

1 year ago

Same issue on multiple Roku devices.

(edited)

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user_bv2cc0

4 Messages

1 year ago

I’m also having this issue. Worked this morning now it does not. I’ve tried uninstalling/reinstalling, resetting my Rokus, and resetting my modem. None worked.

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user_bv2cc0

4 Messages

I reached out on the online chat and they said they are currently updating the app and it should work in no more than 2hrs. Might have to uninstall/reinstall at that time.

1 year ago

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user_5863dd

Visitor

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13 Messages

@user_bv2cc0 the lie detector test determined that they lied to you… 11:20pm on the west coast and it’s still down.

1 year ago

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BoyMom14

5 Messages

Definitely a lie. 7:42 cst and still not working

1 year ago

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user_tkkvn7

2 Messages

1 year ago

Same issue here in Central Illinois. Multiple Roku devices; Xfinity app starts and then fails and returns to home screen. It worked for me all day today, but now (9:30p) on Wednesday, nothing works. Uninstalled/reinstalled, rebooted Rokus, etc, just like everyone else.

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user_w7i8re

2 Messages

That’s exactly what happened to us. All other apps work on my Roku devices but this one

1 year ago

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user_6yzx7n

7 Messages

Exact same issue here in Minnesota

1 year ago

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user_q5jnvk

4 Messages

1 year ago

I’m sorry if somebody already mentioned this before but it seems to be an issue with the app strictly with Roku because I had to watch the Xfinity app on my Samsung and it works great so it’s something between the app and Roku but if you have a TV with Xfinity app then it should work

Or or if you have another device such as an Xbox or PlayStation but I haven’t tried my Xbox to see if it’s an issue on that too

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