XfinityJessie's profile

Administrator

 • 

4.9K Messages

Tue, Mar 8, 2022 4:07 PM

Closed

Free Movies Week 2022

Image

 

Don’t miss the one-week chance to watch tons of the best movies, all for no additional charge. Free Movies Week is happening March 8-14th. Turn on your TV to discover what’s available and get started.​

 

Watch free movies from premium networks and subscription services as part of Free Movies Week, including programming from HBO Max, Peacock, EPIX, STARZ, and Showtime. This means you can watch tons of free movies with no strings attached.

 

Make the most of the week by watching free movies like Dune, Redeeming Love, Spiderman-Homecoming, Venom and Suicide Squad. Explore content that’s already available at no extra charge on Peacock, XUMO, and Tubi. 

 

Just say “Free Movies Week” into your Voice Remote to easily browse tons of FREE movies. No need to change input or apps, all the Free Movies Week content is available directly through Xfinity Flex and X1.  Select content is also available on Stream. ​

 

 Free Movies Week is brought to you by Xfinity Rewards. Xfinity Rewards lets customers enjoy a mix of special perks and experiences just for being a customer. Xfinity is bringing you tons of free content during Free Movie Week to celebrate your loyalty and support as a customer. Sign up for Xfinity Rewards to enjoy special perks. It’s free and easy to join.

 

 

 

Terms of Service
Free Movies Week is available to residential Xfinity TV, Xfinity Flex, and Internet customers from 3/8/22 to 3/14/22.  Restrictions apply.  Not available in all areas. Programming subject to change. Peacock Premium has a $4.99/mo. value.  Activation required to access Peacock.  Streaming content only available in the U.S. © 2022 Comcast.  All rights reserved.  All other copyrights and trademarks are the properties of their respective owners. 
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

4 Messages

7 m ago

I can’t get access to the free movies. It it available in denver? 

I say ‘free movies week’ into the voice remote & get error code ENT-22013. 

Tried at least ten times.

(edited)

Administrator

 • 

4.9K Messages

@user_694a03​ Thank you so much for posting your question here. We sincerely apologize that you are experiencing issues with your voice remote when saying "Free Movies Week". We are aware of this issue and are working hard to resolve it as soon as possible. In the meantime, are you able to access the Free Movies Week tile in the On Demand section of your guide?

Thank you again for your post and your patience as we work to get this resolved. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

4 Messages

it takes me to a ‘subscribe’ page when I try to view the hbo movies, but worked with a movie thru starz

Official Employee

 • 

487 Messages

@user_694a03 

Thank you for those details. Is there a specific HBO title you are unable to view? 

If you click the "Xfinity" button on your remote, you should be able to click the down arrow to access the Free Movies Week On Demand tile where all the Free Movies Week content is available. 

 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

4 Messages

It was Free Guy that I clicked on that failed. I want to watch Dune, but can’t find it.

Official Employee

 • 

537 Messages

Free movie week covers

  • HBO | HBO Max
    • Full HBO library with select HBO Max titles.
    • Please note that not all content is available from the HBO Max app.
  • EPIX
  • STARZ
  • Showtime
    • Full Showtime library available on X1 and Stream: March 8-14
    • Select Showtime content available for Flex only: March 8-10
    • Full Showtime library available for Flex only: March 11-14
  • Lifetime Movie Club
  • Pantaya
  • Hallmark Movies Now* *Note: Hallmark Movies Now, Dekko, Revry and A&E Crime Central are not available on Xfinity Stream.

You can also try saying dune into the voice remote and trying to watch that way. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

7 m ago

Hi, the same issue goes for me when trying to watch a Showtime movie, "Good Time" which is listed under the free movies. I either have to click Subscribe for $12/mo. or just exit out the screen. :(

Administrator

 • 

4.9K Messages

@jventura​ 

Welcome to the Xfinity Forum and thank you for posting your Free Movies Week question here. Please remember that at this point, only select Showtime content is available. As mentioned by @XfinityAnthonyT earlier in this thread:

"
Showtime

    • Full Showtime library available on X1 and Stream: March 8-14
    • Select Showtime content available for Flex only: March 8-10
    • Full Showtime library available for Flex only: March 11-14"

You will be able to access what is currently available from Showtime for Free Movies Week via the Free Movies Week tile in the On Demand section.

Please let us know if you have any other questions. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

3 Messages

There is no "Free Movies Week" tile in the On Demand section.

Visitor

 • 

3 Messages

Also, Dune does not show up on a search.

Visitor

 • 

2 Messages

7 m ago

We are unable to access hbo max or Netflix on free movie week. Zip 37122

Administrator

 • 

4.9K Messages

@user_d4e82a​ 

Thank you for posting your question related to Free Movies Week here in the Xfinity Forum. Please remember that all Netflix and HBO Max content that is available for Free Movies Week is only accessible through the Free Movies Week menu. You will not be able to navigate directly to those channels or apps and receive full access. We apologize in advance for any confusion this has caused. 

Please let us know if you have any other questions.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

2 Messages

7 m ago

Can't get free movie week Tn

Administrator

 • 

4.9K Messages

@user_d4e82a​ 

Welcome to the Xfinity Forum and thank you for posting your question here. We had an issue yesterday that was creating an error when customers said "Free Movies Week" into their Xfinity voice remote. Can you please try again and if you still have issues, are you able to access the Free Movies Week tile via the On Demand menu. As mentioned by @XfinityBrandon earlier in the thread, "if you click the "Xfinity" button on your remote, you should be able to click the down arrow to access the Free Movies Week On Demand tile where all the Free Movies Week content is available." Does this work for you?

Please let us know if you continue to experience issues. 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

3 Messages

No, there is no "free movie week" button

Administrator

 • 

4.9K Messages

@user_761d5b 

I apologize for the confusion. When attempting to access Free Movie Week content are you doing so on X1, Flex or via Xfinity Stream? Can you also provide what type of remote you have (a list of remotes found here: https://www.xfinity.com/support/articles/remote-controls)? 

If you have an Xfinity voice remote, have you tried saying "Free Movies Week"?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

7 m ago

I can’t find Dune in the free movie week folder

Visitor

 • 

1 Message

7 m ago

I also do not see Dune after it was advertised as one of the featured free movies. 

Administrator

 • 

4.9K Messages

7 m ago

@user_694a03, @user_62673e, & @user_f7f861 

Thank you for posting your questions related to Dune availability during Free Movies Week. We sincerely apologize for the confusion, but the movie Dune is available free during Free Movies Week starting 03/10/2022.

Please let us know if you have any further questions. 

Visitor

 • 

2 Messages

7 m ago

Why is not HBO MAX original programs like Titans, Peacemaker, Doom Patrol and Flight Attendant available during the free week?  Will they ever be available during a free TV week?  Thank you!

Administrator

 • 

4.9K Messages

@user_1adfc8​ 

Welcome to the Xfinity Forum and thank you for posting your question here. When attempting to access HBO Max original programs are you doing so through the Free Movies Week On Demand tile? This is the only way to gain access to any of the Free Movies Week content. Also, please keep in mind that only select HBO Max titles are available during Free Movies Week. 

Please let us know if you have any additional questions. 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

2 Messages

Have HBO MAX original programs been free during previous free tv weeks?  My experience is that the answer is no.  I have checked the Titans and Doom Patrol during the last several free tv weeks and they were not free.

Official Employee

 • 

488 Messages

@user_1adfc8 

Thank you for your question here in the Xfinity Forum. During past events, like with this one, we pass along any content made available to use from the content provider. Please know that during this year's Free Movie Week only select content from HBO Max will be available. 

HBO MAX original programs like Titans, Peacemaker, Doom Patrol and Flight Attendant available during the free week?

During Free Movie Week we worked with content providers to make as many movies available to our customers as possible. We have other events like this throughout the year where other movies and television shows will be made available for free. Unfortunately, we do not have information about what will be available during those events but we will be sure to share that here in our Xfinity Forum once they happen. I think Watchathon usually happens in the next few months so keep an eye out for that.

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

5 Messages

7 m ago

I’m an xfinity flex customer, I’m currently in the Free Movies Week tile and only some of the movies are accessible. I understand there are different availability dates within this promotion window for the Starz titles, but is there a similar available date structure for HBO and Epix? None of the HBO or Epix titles I’ve tried to watch have worked. Thank you for your help

Administrator

 • 

4.9K Messages

@user_2e2334​ 

Welcome to the Xfinity Forum and thank you for posting your questions about Free Movie Week here. Available On Demand libraries include:

  • HBO | HBO Max
    • Full HBO library with select HBO Max titles.
    • Please note that not all content is available from the HBO Max app.
  • EPIX
  • STARZ
  • Showtime
    • Full Showtime library available on X1 and Stream: March 8-14
    • Select Showtime content available for Flex only: March 8-10
    • Full Showtime library available for Flex only: March 11-14
  • Lifetime Movie Club
  • Pantaya
  • Hallmark Movies Now*

*Note: Hallmark Movies Now, Dekko, Revry and A&E Crime Central are not available on Xfinity Stream.

Is there a specific title you are interested in viewing?

Please let us know if you have any other questions. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

5 Messages

At first I tried Jurassic Park, The Conjuring The Devil Made Me Do It, and Pacific Rim, both took me to a screen prompting me to subscribe to the service. I tried some more HBO titles at random and the same thing happened. Same with the Epix titles (Jacob’s ladder, the Rift, etc)

Official Employee

 • 

763 Messages

@user_2e2334, I love those movies, I totally get why you went with those lol, solid choices. Are you accessing these titles from the HBO Max app or from the "Free Movies Week" Tile? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

5 Messages

@XfinityMarcos​ you’ve got good taste Marcos hahaha, I made sure I was trying to access them from the Free Movies Tile

Official Employee

 • 

3.2K Messages

Got it! Can you try going to On Demand -> Movie -> Free Movies Week -> HBO | HBO Max -> Free guy -> Play. This is just for troubleshooting purposes of course; did that one happen to work for you?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

3 Messages

7 m ago

There are only 21 minutes available from the movie the day the earth stood still and then it stops. It wants to subscribe to HBO Max. I thought it was supposed to be a free movie.

Administrator

 • 

4.9K Messages

@pasaporte1026​ 

We apologize this has happened to you. When the movie stops do you receive an error message, does it just stop, or does it take you back to the Free Movies Week On Demand section?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

3 Messages

@XfinityJessie​ it just takes me back to the Home Screen.

Official Employee

 • 

1.2K Messages

When you are attempting to access that title how are you accessing it? Are you going to the Free Movies Week On Demand section and accessing it from there? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

@XfinityJessie​ I have the exact same iss with “The Day the Earth Stood Still” on HBO. At 21 minutes the movie stops and returns to the movie intro page with the option to “Resum”. Press resume and it start and then immediately suspends again with the same result.

Official Employee

 • 

494 Messages

Hello @user_bw, thank you for reaching out to us on our community forums. Is this issue occurring on multiple devices or with one specific device? Are you accessing the movie through the HBO Max application or through the X1 On Demand section?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New Poster

 • 

6 Messages

7 m ago

It's hard to navigate to what I'd really like to see via the Free Movies Week site.  Also, many of the films are a lot older than 2021.  Why not put together just the latest films in one section instead of having us scroll down through hundreds and hundreds of movies?  Also, it's such a tease to have "West Side Story" there and then see that it was the 1961 version after clicking on the icon.  There has to be an easier, better way to find films of interest to me, i.e. no Marvel comics, horror, lame comedies, etc.!

Visitor

 • 

8 Messages

7 m ago

I have flex and I'm trying to access free movies on HBO Max and it's requiring a sign in. I live in Washington state is it not available?

Visitor

 • 

4 Messages

@user_19193f​ I have been trying to watch The Many Saints of Newark for 2 days. It just takes me to the sign In page though. I wish someone from Xfinity would give a clear answer about HBO Max.

Visitor

 • 

8 Messages

I agree with you. Xfinity should come out with a clear and accurate answer rather than repeat the same information. Too many of us are experiencing this issue. I am a flex customer and any movie I access on hbomax it says free but HBO takes me to their sign in screen. It's not about navigating to the free movie tile I think we all understand how to do that. It is about hbo.max requiring a sign in in Xfinity can get this fixed sooner than later if they desired. Very disappointed in them. Better not to promise then to promise and not deliver. Dissatisfied customer.

Visitor

 • 

8 Messages

@user_19193f​  I now have HBO Max access. No more sign in page.

Visitor

 • 

3 Messages

@user_19193f​ did you do something different?

Official Employee

 • 

617 Messages

Thank you for the update @user_19193f! Please let us and the community know what you did to resolve this issue. TIA!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

8 Messages

7 m ago

Also I am trying to watch F9 and it says free under the title yet again it takes me to the HBO Max sign in page what gives?

Visitor

 • 

2 Messages

7 m ago

I’m having issues too. Tried watching Cry Macho and News of the World via the Free Movies Tile on my Flex box but it took me to the subscription page both times. 

Same thing for Wrath of Man on Epix. 

Official Employee

 • 

366 Messages

Hello, @user_b2b667! Thanks for letting us know about this situation. Please note that not all content is available from the HBO Max app. To confirm, all three movies were listed under the Free Movies Tile, is this correct? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New Poster

 • 

6 Messages

7 m ago

I’m unable to watch HBO MAX, West Side Story 2021 or Drive my car. 
I go to On Demand on x1, to Free Movie Week 2022, to either of those 2 movies. I get “ entering third party” to “who Is watching”) because I’ve had a subscription before but don’t now ) to “ Can’t verify Subscription “. 
can you resolve this for me ?

Visitor

 • 

2 Messages

@linda91​ If you have Disney+, you can watch West Side Story on that. 

forum icon

New to the Community?

Start Here