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I use the Xfinity Remote app all the time and it works great. The web remote does not offer the same features. please bring the app back.
Xfinity TV Remote App going away
I just received an email from Xfinity stating that the Xfinity TV Remote App is going away as of 2/11/2025. This is unacceptable. I rely on this app not only to control my TV remotely for my aging mother who cannot change the channels but also to set recordings for TV shows remotely. Why would Xfini
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I use the Xfinity Remote app all the time and it works great. The web remote does not offer the same features. please bring the app back.
Xfinity TV Remote App going away
I just received an email from Xfinity stating that the Xfinity TV Remote App is going away as of 2/11/2025. This is unacceptable. I rely on this app not only to control my TV remotely for my aging mother who cannot change the channels but also to set recordings for TV shows remotely. Why would Xfini
Question
I am also having same issue! I went from Verizon to Xfinity mobile and my US bank app text codes are not working. I have contacted both the bank and Xifinity mult times. No resolution. I have deleted the app, reset the network settings. I am unable t
New Xfinity iPhone SE won't receive authentication texts from banks
I just switched from Verizon to Xifinity today and have spent five hours now trying to find out why the 2-step authentication texts from my bank and PayPal aren't getting through, making it impossible for me to log in to those accounts. The last two hours were spent on the phone with the Xfinity adv
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user_2ys3q7 Thank you for reaching out via our Xfinity Forum. To program your Xfinity Remote to control both a TV and a Soundbar, please review and follow these steps: Program your voice remote to control your TV or audio device Press and hold
XR-15 to control both TV and Vizio Sound bar
Recently upgraded my cable box and remote to a XR-15-UQ remote. Prior to the upgrade I could control both my TCL-Roku TV power and the sound volume on the Vizio sound bar (connected via optical audio). I'm not concerned about being able to turn the soundbar power on and off. I don't mind it staying
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Charly1823 I can definitely understand how the app could make changing channels easier when you have arthritis! Xfinity does offer voice remote options that can make changing the channel as easy pressing one button and saying the name of the channel
Xfinity TV Remote App going away
I just received an email from Xfinity stating that the Xfinity TV Remote App is going away as of 2/11/2025. This is unacceptable. I rely on this app not only to control my TV remotely for my aging mother who cannot change the channels but also to set recordings for TV shows remotely. Why would Xfini
Question
It would be great, if y’all just sent us that qualify a redemption code. Directv and Spectrum both give their customers redemption codes to apply. this no banner thing is ridiculous. Chat agent told me it was escalated and a banner would show up in
Peacock Subscription Activations
**UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating their Peacock Premium plan. Peacock and their technology partner have implemented a fix and you should now be able to activate your subscription. Please try again and thank you for your patience. For additional
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I'm an expert on Xfinity products. These issues are usually with the remote or DVR. But since it is not the remote in this case, i suspect that the problem is with the DVR.
X1 Unpairing
When I've turned on my TV in the morning in the last two months, there's a screen around once a week on my XG1v4 asking me to connect my X15 remote. I have to enter the code to unpair, then go through the process of naming my DVR, pairing the remote, and adding controls for the TV and AVR. Such a
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@maleficient36, you keep mentioning that it is a Smart TV. Are you using your LG remote to access the MAX app, or are you using the X1 remote to access it?
Trouble logging into HBO Max
I cannot log into HBO Max without it sending me back to "connect provider" screen. When I logged in a few months ago, it worked fine. Now using the same password/email it doesn't work. What is the solution?
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Hello @user_32d4a4 , this message from an official employee was in response to @user_86b90b 's post concerning an issue with the XR2 remote pairing. Are you also experiencing remote issues?
XR2 power button not working with Insignia TV
Just bought an Insignia NS-32DF310NA19 for my dad's room in a nursing home. They gave him an Xfinity xr2 remote and it paired with the TV but the power button won't work. Everything else seems to work fine. It is odd that only the power button doesn't work. Any ideas how I can fix this? \
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It may be helpful to post your event logs as well. See what codes you get. It appears to be an issue across the xfinity platform mostly affecting people who purchased their own modems (to save money and rightly so). We are all hoping for a resolution
Internet connection dropping frequently
Hi, My home Internet connection drops frequently, contacted Xfinity customer care but they are not able to resolve. Please find the logs from my modem below. Any help in this is much appreciated Cable Modem HW Version:2.0 Vendor:Technicolor BOOT Version:S1TC-3.63.20.104 Core Version:1.0 Model:CGM433
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Closed
XRE-03121/03062
Constant issue of codes XRE-03121/03062. This has been going on for 3 weeks (actually longer). Tired of the app telling me to unplug my box and check my cables in a constant loop. Sometimes it fixes it, sometimes it doesn’t, but I guarantee I’ll have the same issue again tomorrow. XFINITY I’m tired
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X1
Did you set the code on the new remote for your tv? Does the actual tv remote work with the tv? Cable boxes have no control over the tv controls.
power outage 6 days ago and new remote does not work
I can't get through using two different phone numbers for Comcast. Had a power outage here last Tuesday, spoke to someone from comcast who said problem sounded like a needed a new remote. I just got the new remote and it does not work. It won't turn the tv on or off, it doesn't do anything. Does thi
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@user_o3vhhm I agree with you. All of the money I pay for Xfinity and they can’t even maintain or offer a remote app. Very disappointing! The web remote sucks!
Xfinity tv remote app
Anyone else having an issue with the xfinity tv remote app? Guide won’t populate for hours now and customer service is useless. I’m on WiFI, have forced closed app, have signed out and back in. Problem happening on multiple devices
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Closed
Cable box install on older Vizio tv
Cannot get box and remote to pair correctly. Box lights up strong then immediately dies out. Remote has a red light between input and power - not green.
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X1
Hi there! I apologize for the inconvenience the removal of the Xfinity Remote App has caused you. I understand that some customer did take advantage of the Remote App. I used it my self and I loved it too. Since its removal I have started usind our X
Xfinity TV Remote App going away
I just received an email from Xfinity stating that the Xfinity TV Remote App is going away as of 2/11/2025. This is unacceptable. I rely on this app not only to control my TV remotely for my aging mother who cannot change the channels but also to set recordings for TV shows remotely. Why would Xfini
Question
Hello :) To pair your remote with your cable box you can click on this link (https://comca.st/3Fvk6dL) and watch a video. I have also provided steps at the bottom of this message to help out as well. Let me know if you need anything further.
xr11 remote
Why did comcast get rid of the XR-11 remote? The new XR-15 [Edited: "Language"] in comparison.
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Are we all talking about the 4K DVR XG1v4-A? I agree the remote is horrible. They got rid of the "replay" key which I used all the time. I was also able to program the Pg^ or Pg down key on my previous XR13 remote to the seconds which worked best for
Alternative remote control for new 4K Xfinity box
The new remote control for the 4K Xfinity box is simply horrible. The last X1 voice remote was so easy to use, each button responded with normal force, like every other remote I've ever used. On this new remote, the arrow buttons, which I use A LOT, are very difficult to operate by touch, as they ta
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I use the Xfinity Remote app all the time and it works great. The web remote does not offer the same features. please bring the app back.
Ralphgag
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1 year ago
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Xfinity TV Remote App going away
I just received an email from Xfinity stating that the Xfinity TV Remote App is going away as of 2/11/2025. This is unacceptable. I rely on this app not only to control my TV remotely for my aging mother who cannot change the channels but also to set recordings for TV shows remotely. Why would Xfini
Question