rossshaich's profile



1 Message

Wed, Sep 8, 2021 2:56 PM

xr11 remote

Why did comcast get rid of the XR-11 remote?  The new XR-15 sucks in comparison.


Official Employee


355 Messages

1 m ago

Greetings @rossshaich! Thanks so much for taking a moment out of your busy day to visit our community. I'm sorry to hear that we have made you feel this way about our XR15 remote. I love my [XFINITY voice remote]( as the voice commands make it so convenient for me when watching TV. At Comcast, we are always striving for technological innovation. If you would like to stick with the XR11 remote, you can always pick one up at your nearest XFINITY service center. We would love to see you. How does this sound?


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