Visitor
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1 Message
Cable box install on older Vizio tv
Cannot get box and remote to pair correctly. Box lights up strong then immediately dies out. Remote has a red light between input and power - not green.
Visitor
•
1 Message
Cannot get box and remote to pair correctly. Box lights up strong then immediately dies out. Remote has a red light between input and power - not green.
XfinityRoberto
Official Employee
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1.9K Messages
2 months ago
Hi there and welcome to Comcast @user_sx1n1l. I am sorry to hear that you are not able to pair the remote to your cable box. Now our remotes are sensitive and sometimes will not pair if the batteries are super low. Have you changed the batteries and then tried to pair it again?
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